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“For a quiet vacation” 4 of 5 bubbles
Review of Royal Orchid Beach Resort & Spa, Goa

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Royal Orchid Beach Resort & Spa, Goa
Ranked #3 of 3 Hotels in Utorda
Mumbai (Bombay), India
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“For a quiet vacation”
4 of 5 bubbles Reviewed December 2, 2012

Stayed for 5D/4N
Service:
Check in/Check Out was quick
We were put up on the ground floor room but when we requested them to put up on the first floor room,the hotel staff obliged and acted promptly.Room Service was efficient.
Pick of the Amenities:
A good enough pool.Ideal for a quick dip.
Rooms:
We had booked a club room.Small but clean.However there was some moss growth on the ceiling of the sit out area.Maybe due to the heavy monsoons that must have slashed the area recently.Hope they clean it out and do a nice new paint job.
Food:
They have a very good breakfast spread.We had got it complimentary in our package.
Boat Quay Grill (their beach side open air restaurant,operational in the evenings only) serves not only good non veg food,but surprisingly very tasty veg food also.
Nearby places of interest:
The Utorda Beach,In fact,the property is right on the beach.The beach is clean and not crowded as the ones in North Goa.Theres 'Zeebop by the Sea' next to the property.
Our favourite 'Martins Corner' is just 3 kms away.
To sum it up
Good Hotel/Resort for a family vacation.In fact ,thats what the Majorda-Betalbatim stretch is known for.

Room Tip: Ask for the rooms on the first floor for a better view
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank paripb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCSoares, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, December 2, 2012
A very well summed comment. Thank you for taking time to put this across. We do hope to see you soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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724 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
Thane, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 28, 2012

The overall experience of the resort has being excellent. With professional staff around you feel comfortable. This was our 5th visit in 4 yrs to the resort and will continue to visit the resort. Management needs to bit look into the housekeeping ie cleanliness of rooms. F & B depts arranges for the pick up of the utensils (ordered in room) but at times the utensils are kept outside the room (as happened in this time with us it was kept for more than 12 hrs and had to inform F & B dept) and the food stinks.

Secondly , in suites having installed 2 TVs and 2 ACs and providing only 1 remote for tv and ac is no good idea. It puts the customers into lot of inconvenience. Kindly provide 2 remotes for ac and tv and avoid cost cutting on unwarranted thing like mentioned above.

Overall rating of the hotel is excellent. Our kids too enjoy the ambiance.

Room Tip: suite rooms are more comfortable for a family of four persons.
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank vaibhav j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCSoares, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, November 29, 2012
Thank you so much. We will work to see that you visit us,even more often. We have already taken a corrective action on the said points. Thank you once again.
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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed November 23, 2012

I visited Royal Orchid with mine and my friend's family in October 2012. Location of the hotel is quite good. It is a Picturesque place on calm, quite beach. However, we had a horrifying experience in the resort. We booked two suites which we felt were quite small and nothing was found to be working properly right from Room keys to airconditoner. Very basic toiletries were provided in the room. For everything we'd to call the helpdesk. There was only one A/C remote for both the rooms. In the middle of the night if you want to adjust the temperature you have to get out of your bed and go to another room to get the remote.
The worst part was the food. Both the restaurants were very unhygienic. That is the last thing we expect from such a so called one of the best resort in Goa. There were ants and mosquitoes all around the table. Several times we had to change the dish and water as they had mosquitoes in it. Everyone in the family got stomach upset and vomited couple of times. Then there were very little options for vegetarians. During every meal we had to struggle what to order as there were very limited standard dishes. Unfortunately we chose Breakfast+dinner package and had repent for it.
The only good thing I like about that place is their staff. They were very patient, try to help us the best they can. I think the management is the culprit which did not equip the staff appropriately.
In the end we left the place sick and very unsatisfied making big hole to our pockets.

  • Stayed October 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Vijay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCSoares, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, November 25, 2012
Sorry to read your comments. We will look into the matter & correct the issues. Mean time please get in touch with us. We do want to see you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
1 review
4 of 5 bubbles Reviewed November 17, 2012

I was in Roayl Orchid with my family in Nov 12 during Diwali holidays. Hotel is located in South Goa & have a wonderful beach just a 2 min walk from hotel lobby. Seashore is very nice, clean & shallow. You can easily walk inside the sea very long. We really enjoyed it. Hotel rooms, service of the staff & food is also very good. Overall its a pleasent stay & would like to go again...........

Room Tip: I st Floor rooms - Suites are good for a family.
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Stayed November 2012, traveled with family
Helpful?
Thank Jay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCSoares, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, November 20, 2012
Thank you so much & glad you had wonderful Diwali. We were a good favorite with lot of guests from Ahmedabad. We do hope to see you again at Christmas. Do have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed November 14, 2012

We visited Royal Orchid Goa in June 2012, with another couple who are our best friends. Since it was the rainy season we got a good deal for this hotel. The hotel is located in South Goa and has its own beach. We could not venture out in the sea as it was rough but did visit the beach few times.

The rooms are small but nicely done and each room has a nice balcony with a good view. Our room was pool facing (though remotely). The bathroom does not have a bathtub which was disappointing considering that this is a four star property. The other disappointment was the hot water in the bathroom which was hardly available. I had to call for a bucket of hot water (which became cold by the time it came) to bathe my son.

The pool is nice and they also have a "sunken bar" which serves beer and good cocktails. The food was good and they had a good breakfast spread. Dinner was ok..nothing great. The staff was helpful and arranged for having some food sent over from the dinner buffet to our room since both we and our friends were travelling with babies. They had dinner sent over even though it was raining.

We did not try the spa as it was quite expensive. There is a small shop outside the hotel which sells liquor and some snacks so you can buy some stuff from there. The decor of the hotel, especially the lobby is nicely done.

We had a nice stay in this hotel and would like to visit it once more during peak season!

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Rinky23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCSoares, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, November 14, 2012
Nice to read your comments. Thank you for putting these across. Please do visit us in the regular season. We have sorted out the issue of hot water. Our spa is very classy & does have special offers every month. You do need to visit & experience our Boat Quay Grill on the beach(an award winner). Thank you once again, looking forward to welcoming you again.
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London, United Kingdom
Level Contributor
112 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed November 11, 2012 via mobile

This hotel is good value for money, the rooms are a good size and clean. There is a lot of staff who on the whole are happy to help (although at times this can make you feel awkward where they start chatting to you when you are reading a book by the pool!). The boat quay restaurant served lovely seafood. One downside for me was the spa, the salon was closed but I only found that out when I tried to book an appointment and the spa is in a separate building which can only be reached across the car park. Overall a good hotel and the manager spent a lot of time on the floor and seemed willing to listen and help resolve any issues. Would defiantly go back.

Stayed November 2012, traveled solo
Helpful?
Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCSoares, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, November 12, 2012
A pleasure reading your comments. Thank you for taking time & effort to put your views cross. we do hope to host you on your next visit. The salon too is now operational. Have a great day.....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nagpur
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

Have stayed here 2 times, Nov 2010 and Oct 2012 with a group of people. Place is good, needs some detailed maintenance, Staff is very friendly.
Good points:
Bar is 24 hrs on and in lobby and was very comfortable to sit and play board games in night, Food was good most of the times, Property is right on the beach - nothing in between, Beach is clean, Boat quay grill restaurant is good, Friendly staff for kids, Basic Club Room was spacious, They let us choose our music for one evening for a dance party for small kids, Kids had a good time - Manas was there who took good care of kids.

Improvement required: They need better maintenance for rooms, I got a stone attached to my bread twice, Communication problem between agent and hotel.
We were promised king sized beds and pool view rooms but did not get as there was lack of proper communication between them. Instead we got two single beds attached and garden view rooms.
In one of our room's, AC was not working and had reminded them at 3 in night but still was not fully repaired.(suite room), Tap was broken in suite room, Door Lock for one of the club rooms was not working and had to be repaired. (Club room),
Hot water for bathing is not there - in 4 days i got only 2 times, Sofa bed was not operational in the suite room, Breakfast items were not refilled immediately at times.
You have to remind the senior staff about the issues to get them fixed

So its a mixed bag.

Room Tip: Confirm with the hotel in advance about the room preference and the booking you have done. Be specif...
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  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank RRIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCSoares, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, November 7, 2012
Thank you for taking effort & time to put your good views across. We have already taken up the issues. With the monsoons doing the vanishing act, mission was accomplished. The late monsoons have played hell in our operations. We now look forward to welcome you again. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Beach Resort & Spa, Goa

Property: Royal Orchid Beach Resort & Spa, Goa
Address: Next to Park Hyatt in the North & Alia Diwa in the South | Uttorda Beach, Utorda 403713, India
Phone Number:
Location: India > Goa > Utorda
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Utorda
Price Range (Based on Average Rates): $
Hotel Class:5 star — Royal Orchid Beach Resort & Spa, Goa 5*
Number of rooms: 73
Official Description (provided by the hotel):
5 Star Royal Orchid Beach Resort & Spa...... Serene Seashore/Coastline.....Luxurious well maintained lawns......Petit cute gardens.....Water bodies with live Koi fish,lilios,lotus,orchids & anthuriums.....Tempting clear blue pool.....Remember we are on the beach,not at the beach..... ... more   less 
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Also Known As:
Royal Orchid Beach Resort & Spa, Goa Hotel Utorda
Royal Orchid Beach Resort And Spa, Goa
Royal Orchid Beach Resort & Spa, Goa Utorda

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