this is a 3 star hotel (and that is stretching it) masquerading as a 4 star hotel. the hotel on the surface looks great, it really does, but when you look closely klass hotel falls some way short of the 4 stars its reputed to be. little things, like peeling & dirty wall paper, crooked paintings, dirty carpets, a poorly finished bathroom. customer service wasn't great either, when checking in i was asked to return to reception after 15mins to fetch my and my partners passports, i returned 30mins later, our passorts had still not been processed the receptionist was just hanging out talking to friends.
the one saving grace for the klass hotel was the breakfast. we spent a month on the road all over europe and this for my was by far the best breakfast of them all.
if you are looking for a 4 star hotel with 4 star treatment i'm afraid klass hotel isn't it.
must try harder.
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