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“Average facility - promising more than what capable of delivering” 3 of 5 bubbles
Review of Hotel Fjallet

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Hotel Fjallet
Ranked #1 of 1 Hotels in Bjorkliden
Certificate of Excellence
San Francisco Bay Area
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Average facility - promising more than what capable of delivering”
3 of 5 bubbles Reviewed January 5, 2014

Lapland Resorts, to which Hotel Fjället belongs, has for the 2013/2014 season produced a magazine, which do not hold back in terms of the superlatives used to describe the various resorts. Apart from praising themselves more or less throughout the publication, it is unclear what the purpose of this magazine really is - other than creating quite some expectations among their guests. Expectations that at least the Hotel Fjället cannot live up to in terms of rooms, service, and food.

Sure, if you are looking for a well located Lapland base for i.e. the Kungsleden trail, hikes up Kebnekaise etc., the Hotel Fjället works more than fine. It also holds nice views towards Lake Torneträsk. However, it is i.e. stated in this odd magazine that all rooms have recently undergone updating - which is not true. Some rooms are still very much of the old kind - with very old shower facilities. As a single traveller, I was awarded a single-bed room, which is fine, however, it turned out that the room was indeed of the old kind - and, perhaps more importantly, facing away from the lake. Now, be aware hereof: Around half of the rooms at Hotel Fjället face away from Lake Torneträsk, up towards the back country - which is a completely, and much less exciting view (in fact, you tend to see more of the front parking lot). Make sure to ask for a room facing the lake - and make sure you get one of the updated rooms.

Then there is the service. I guess it is OK - however, it ranges from very qualified and kind personnel, to close-to-hopeless. I had more than a few of these experiences, as I was there with a camera crew, asking for a bit of simple location advice, where I was met with complete ignorance and almost rude behavior from some, typically, very young staff. And it is not because the personnel is stressed out - most of the days they seemed to have very little to do.

Food: Here again this odd resort magazine is completely out of balance with reality. With the descriptive texts they establish very high expectations, however, the food at Hotel Fjället's "Restaurant Lapporten" is quite average and very simple. Having been there both during summer and during winter, I can also tell that the menu rarely changes, if ever. The food is alright, but do not expect anything out of the ordinary - which also applies towards the breakfast buffet. However, the restaurant's big sell is its view towards the lake and Lapporten, which is, particularly during mornings with the sun rising in the east, spectacular. Make sure to get a table by the windows.

All in all, the conclusion must be that Hotel Fjället is an average hotel, with average service and food. As visitor you would welcome a bit more honesty as to what to expect - and less marketing limbo. In fact, it is quite unusual in Sweden to meet a magazine - and other supplementary forms of communication as i.e. their website -, which is so self praising and almost manipulative. Let's just be straightforward and call things what they are.

Room Tip: Make sure to ask for a room towards Lake Torneträsk - and make sure to secure one of the updated roo...
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  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Fab5Freddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
London
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

We were in Bjorkliden for 3 nights in early December, primarily to see the Northern Lights. The hotel is about 110 km from Kiruna airport, and offers rooms and cabins. We got a cabin that sleeps 8. It is one of the newly renovated cabins. It is very nicely done, with lots of space. 3 double beds and one set of bunk beds. There is plenty of space for people to spread out, two TVs and free wifi. There is a sauna indoors and a hot tub on the deck, with a superb view overlooking mountains and a lake.
The service was outstanding. We went full-board and were served really good vegetarian food. We appreciated the fact that no past or pizza were offered - which is unusual for so many vegetarian meals.
They have a really comfortable lounge area with a roaring fire on one side. A nice place to wat for the lights to arrive, if they ever will. We were lucky to see the lights the first night that we were there, right from the car park. Did not have to go "somewhere else" to see the lights.
They had the ski bunny slopes open so we managed to get some skiing done. also, lots of cross country skiing with trials going all over the place. I highly recommend skiing down to the railway tracks and then skiing on level tracks from there.
Highly recommend the hotel and the activities.

Room Tip: The 4-bed cabins are great and new. The older 2-bed ones are not as nice and a bit cramped.
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  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RajenLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

We sadly found this place on our last night and stayed at Turiststation Abisko which had horrible cabins from the 70's and charged DOUBLE what Fjallet does (see my review of Turiststation Abisko for more info). This place does not show up in searches when looking for accommodations in Abisko because it is in a different city Bjorkliden vs Abisko, but it is only 4 miles from Abisko and SO much better. Cabins are modern and have a GREAT view of mountains and water. They face NW and are dark so perfect for Northern Lights viewing. Great lodge, staff, and location location location. Highly recommend staying here over Turiststation Abisko.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rob O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

Good value at discounted rate. Located on the mountain slope, it commands a fantastic view of the lake. We were able to marvel at the picturesque landscape from our room. It was clean, inviting and warm, with free wi-fi. Amenities and hair dryer were placed inside the cupboard.

Set dinner meal (ordered thinly sliced reindeer with wine sauce) was ambrosial. There is a fire place in the lobby. At that time, there was a music show recording, which enlivened the atmosphere.

For children, there is a colourful playroom near the entrance. Free parking outside the hotel.

As it is near Abisko National Park, the hotel is tantamount to "home sweet home" after hiking or other activities. The entire experience is memorable, and we will not hesitate to stay here again if we come back to this area.

Submitted by
See Toh Chue Peng/Jeremy Savill
Malaysia/United Kingdom

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Seetohchuepeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fano, Italy
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

During the end of the year 2013 I visited with my wife and friends Bjorkliden and stayed in one of the hotel's chalets. The chalet was really comfortable, clean and warm although it was really cold outside. The view from the chalet was amazing and we could see all the way to the frozen lake. The people we met and the hospitality of the hotel managers were delicious, they went immediately to resolve the issue to the sauna. Fortunately we were able to also see the northern lights and then the stay was great.

Room Tip: I think the better solution is the chalet with the view of the lake
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  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gantinor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

I visited Hotel Fjallet in March 2013 and stayed in one of their log cabins, which were amazing! Our cabin was a clean and comfortable retreat from the cold, with a kitchen, two bedrooms and a sauna. We were lucky enough to get one on the corner, which meant that we woke up to stunning views of the frozen lake and mountains, and ate our meals in the hotel restaurant overlooking the same. The food was excellent, we had a different set meal every night, and even tried reindeer pate... the staff were happy to help, and the atmosphere was very welcoming. I loved every moment of my stay!

We booked Hotel Fjallet through Off the Map Travel, both of which I would reccommend to anyone looking for the holiday of a lifetime. There was so much to do and see and Johnny, from OTMT, really helped us make the most of our stay.

Room Tip: Try and get a cabin on the front row or the end of a row, closest to the hotel - the views are unbel...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lizzy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 30, 2013

I stayed as part of a university trip to make a documantary and book about the Northern Lights. Jonny, our guide from Off the Map Travel, ensured that we made the most of our short stay by packing three activities into each day. Each activity was a brilliant experience, particularly dog sledding, visiting Sami huts and we were lucky enough to see the aurora each night. The trip was well organised and Off the Map Travel helped it to be specifically geared towards the purpose of our visit. Jonny was very informative, friendly and looked after each member of the group.

The cabins and the hotel were clean and have beautiful views over the mountains. The food was excellent and staff members were friendly and helpful.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lorna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Fjallet

Property: Hotel Fjallet
Address: Bjorkliden Fjallby, Bjorkliden 981 93, Sweden
Location: Sweden > Norrbotten County > Bjorkliden
Hotel Style:
Ranked #1 of 1 Hotels in Bjorkliden
Hotel Class:4 star — Hotel Fjallet 4*
Number of rooms: 131

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