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“Service needs improvement”
Review of Starbucks

Starbucks
Cuisines: American
Restaurant details
Reviewed January 26, 2013

Hospitality and Service are almost alien words in this establishment. I had coffee with my friends last January 31, one of my friends is a balikbayan going back to Germany in a few days, we called the guard to take a group picture of us, we repeatedly called him 'manong, kuya excuse me, manong guard' to no avail, he pretended not to hear us and walked inside. If you've been here, you'd know that the post where the guard stands (near the door) is very close to the tables outside, there was no way he didn't hear us. Another crew went out and took our camera, he apologized for the guard's behavior and informed us that he's been on duty for 24 hours already, yes we understand he was dead tired but that is not the way to treat customers.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Reggie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 28, 2011

So it's really a pain to get to now because of all the one way directions of the Paseo area, used to be so easy without the one way, but if you can get thru it all, the place is great and the service is great too. This one has the veterans from the other starbucks so don't be surprised if you've never been there and they know your name. I find they have the favorites like apple fritters and glazed old fashion donuts. It's really a pleasure to give them a review since they try so hard.

Thank billjonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2017 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2017
Google Translation

    • Value
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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