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“Great tasting food”
Review of The Pheasant

The Pheasant
Ranked #1 of 21 Restaurants in Hillsborough
Certificate of Excellence
Price range: $32 - $72
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Late Night, Breakfast, Dinner, Lunch, Reservations
Description: Our menus are designed to offer the best and freshest of local produce, including game from the neighbouring Larchfield Estate and ingredients and dishes from around the globe. As a sister restaurant to the Award Winning Plough Inn, Hillsborough, naturally seafood is our house speciality all year round. Our aim is to offer something to satisfy everyone's tastes. Our friendly and attentive staff are here to ensure that you relax and simply enjoy a taste of "good olde Irish hospitality".
Dromore, United Kingdom
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great tasting food”
Reviewed May 28, 2014 via mobile

Thoroughly enjoyed one of the sharing platters with my husband. Really tasty and good value grub with friendly customer service. Would definitely go back again and recommend to friends and family.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CKWilson01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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363 reviews from our community

Visitor rating
    186
    102
    36
    20
    19
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level Contributor
155 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
“Good honest food”
Reviewed May 16, 2014

I've been here many times but haven't thought to review until now, but every time has been perfect. The atmosphere is cosy and relaxed, and the service is always warm and friendly. Last time my wife and I shared the steak platter deal...2 steaks, 2 sides, and 2 sauces for 20pounds...definitely a good choice. I'll be back in another few months I'm sure.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank seadie166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisburn, United Kingdom
Level Contributor
44 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“pretty good lunch”
Reviewed May 6, 2014

enjoyed lunch at the pheasant last week... the main course was great though i have to say the starter and the dessert were both quite small portions though they were nice.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank gary_k24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisburn, United Kingdom
Level Contributor
67 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Great Sunday lunch”
Reviewed May 4, 2014

We booked just 2 hrs before arrival so were lucky to get a table in this busy restaurant. Husband gad prawns/ smoked salmon to start and declared it excellent. I gad roast beef for main and he has lamb chops. Both cooked beautifully. We were so full had to leave some. I managed some gorgeous sticky toffee pudding though! Staff were very friendly and helpful when we asked pro move as heater was on and we were too warm. Will definitely return. Suits all ages.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank shazcoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Pathetic Service”
Reviewed April 22, 2014

I have eaten here several times and generally like the place, I have normally eaten in the pub and beer garden as have young kids and try to avoid the retaurant. We were seated and welcomed well by a lady but the service was pathetic from there on. The staff are too busy chatting to locals and rush past your table, never stopping as per the custom to check if everything is ok or if you need anything else, we did need a few things but gave up as couldnt get anyones attention. When I eventually received the bill I noticed a large round of drinks which were not mine had been added. I could see that this round belonged to a few off duty staff members at the bar so wasnt impressed, perhaps a genuine mistake but annoyed me. I was then told that the card machine wasnt working and that the manager was trying to fix it upstairs. I then watched as the barman went about serving drinks and chatting. I thought he was was waiting on his manager. My wife and kids had gone to the car to wait for me as was close to their bedtime and we needed to get home quickly. When I gave up waiting and approached the barman it was clear he had completely forgotten about me and said he would put it through manually. I had sat for over 10 minutes right in front of him with my card on the table. he then produced a docket he had ran manually using my card and asked I sign it, without either giving me a receipt showing the corrected amount and without any amount shown on the docket so he mistakenly thought I was going to sign a blank docket with my bank details! The food was actually very tasty and well presented but the manager needs to take a closer look at this pathetic service.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank j d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PheasantRestaurant, Public Relations Manager at The Pheasant, responded to this review, April 28, 2014
Dear Customer,

Thank you very much for your review and your very valuable feedback.

Your feedback, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met...upon arrival!

We are glad you enjoyed your meal at The Pheasant, however we sincerely apologise for the level of service you experienced.

We understand how the mix up with the bill would have annoyed you, and we are looking into this matter further so that it won't happen again. In terms of the availability of staff and their level of attention to our customers, this is something which we take very seriously. Service should be number one priority at all times!

Again, we sincerely apologise for your recent experience and are looking into all details of your review to make sure it doesn't happen again.

We really hope you will return again soon in the near future.

If we can be of further assistance or you would like to get in touch, please contact us at: 028 9263 8056 or email: info@thepheasantrestaurant.co.uk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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