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Hotel Cas Gasi
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Reviews (88)
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All reviewsat homeevery morningmakes the differencefantastic stayvegetable gardenrelaxing holidaythe main houselast minuteexplore the islandlovely placemargaretcascountrysidegymlifeluxurydiscreet
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Reviewed September 23, 2013

There is no doubt that Cas Gasi is a very stylish hotel. The whole building has a glamorous Moroccan vibe to it, with polished terracotta floors, comfortable sofas and quirky bits of design.

The garden is awash with swinging hammocks, ice cream coloured furniture and chic gazebo's designed for a relaxing massage. All in all a good first impression.

With the hotel winning rave reviews in Tatler's Travel Guide last year.. it definitely looked the part.

Unfortunately elements of the hotel were slightly less impressive. The room we stayed in was quite small and though very chic with a very comfortable bed, it didn't have a proper shower and was quite dark. Fine if you weren't spending masses of time here but a bit claustrophobic if you wanted to relax in your room in the day.

Also the service was also quite slow. I had the general sense that the manager was rather bored having to sign us in when we arrived. Maybe we were a tad early for his liking!

To stress, the lady who owned the hotel was sweet and helpful and the hotel did have a nice atmosphere but I think they need more staff (especially at lunch) and just generally needed to make a fraction more effort. If the hotel wasn't so expensive, I wouldn't be so fussed, but if your spending £350 a night - you need service to match this.

This hotel has lots of positives (delicious cocktails, lovely pool and beautiful setting) but having stayed at Es Cucons (on Ibiza too) the previous year, I'd say they made much more effort with the guests and for this I'd have to say they are the better hotel (for a cheaper stay!)

  • Stayed: September 2013, traveled with friends
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2  Thank Georgiana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasGasi_Ibiza, Owner at Hotel Cas Gasi, responded to this reviewResponded October 17, 2013

Thank for your feedback and of course for having chosen the Cas Gasi Boutique Hotel Ibiza during your stay in our beautiful island. Let me first point out that we have taken your comments very seriously and will use them in our internal meetings in order to improve the high standards and expectations set into ourselves. Indeed, there are really many aspects you positively point out and appreciate, for which we thank you very much. Instead, in other aspects, we have set immediate action to talk to the team on duty. Please accept my sincere apologies for the attitude of our staff. This is totally not our style. In our hotel everybody is welcome and we treat everybody the same. You are our guests and we are your hosts so we need to do our utmost to make you feel happy. This begins with the greeting already because we all know that "there may be no second chance after a first impression".

In regard to your accommodation, I am really sorry that you did not contact our staff straight away so we could have had the chance to offer you another room. All our rooms are different in size, shape, view, light, decoration, but equal in level of comfort depending on each category. We know from experience that not everybody likes the same, so a simple change of room can make the difference!

Service is a key point in our industry. We have taken good notice about the waiting times in our restaurant and will give it top priority in our next internal meeting.

I truly hope that you will consider Cas Gasi Hotel & Agroturismo in the future again and please feel free to contacting me personally at any time so I can take care of your reservations.

Thank you and regards from Ibiza,

Margaret von Korff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

Maria and I spent lifetime moments at Cas Gasi, a gorgeous villa with design inspired by family love. The Moroccan inspired design will warm you, and when the afternoon light enters your room it will take your breath. The special energy that is Ibiza is captured in Cas Gasi's design and will leave you with unforgettable memories. Thank you Vera and Luis as our gracious hosts, our stay was absolutely perfect, Maria and I long to return! Your staff was wonderful and we truly felt their love for the hotel and spirit of the villa. From our heart, thank you! - Michael and Maria

Room Tip: Your stay at Cas Gasi will be remembered for a lifetime!
  • Stayed: July 2013, traveled as a couple
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Thank Doc_Watson001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013 via mobile

One of the most beautiful settings in the world. The owners have truly devoted their life to this product. Everything from the table linen to the landscaping of this gem has been perfectly thought out project. It's a very friendly atmosphere with true luxury. Just a short drive to the beaches and action scene. It's worth the drive if you are lucky enough to call this home while in Ibiza. Sustainable food from their orchard is one of their crowning jewels. Beautiful experience and a must if you like to be pampered.

  • Stayed: July 2013
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Thank SBaficionado12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2013

This was our third stay at Cas Gasi and our only regrets were that (a) we could not stay for longer than a few nights, and (b) what with one thing and another, we never seem to spend long enough in each day actually at the hotel to do it justice.

The rooms are comfortable and bright, lovely pool, spectacular views, the location is ideal - not too far from anywhere, but totally rural and very quiet, the food is great, and - arguably most importantly - Margaret and her team cannot do enough to ensure that visitors enjoy their stay both at CG and on Ibiza.

We'll definitely be back (again).

  • Stayed: June 2013, traveled as a couple
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1  Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

This is a very nice, comfortable hotel. Location is perfect.- minutes away from everything. The staff are excellent. They are very helpful and very pleasant to everyone. I cannot praise them enough! The rooms have a fridge and a tray with a kettle etc. is supplied on request. Excellent food in the restaurant. I would not hesitate to recommend this hotel.

  • Stayed: September 2012, traveled as a couple
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Thank isa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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