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“Ocean view”

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Aureum Palace Resort & Spa - Ngwe Saung
Ranked #8 of 14 Hotels in Ngwe Saung
Certificate of Excellence
Reviewed February 8, 2013

I stayed in an ocean view villa, I used to wake up early, sit on the porsche outside my room, look at the sea while drinking my tea, then walk on the white sand feeling the warm sea water on my feet. Depending on what you wants, it is not recommended for people searching for action , I needed some quite time after all the flights, trekking and touring I did previously in Myanmar, and I had what I wanted." The Aureum Ngwe Saung " is a beautiful resort, The spa is good too. I recommend you to stay in the Ocean view rooms, a small difference to pay for a greater experience.

  • Stayed: January 2013, traveled with friends
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2  Thank Andreealouf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 - 41 of 65 reviews

Reviewed January 21, 2013

Having read previous rather poor reviews we did not have great expectations but were pleasantly surprised. It is NOT a 5* resort but the setting is lovely in beautiful well kept gardens with a nice pool and a good clean beach. Weather was glorious and the sunsets every evening memorable. Don't expect a great deal to do other than long beach walks and swimming , but a great place to chill and read (or write!!) those books you wanted to catch up on.
Service is charming and willing but the lack of English can be a problem, but only if you let it be..
Breakfast a more than adequate Buffet, and the Asian food in the restaurant was excellent and astonishing value. Service can be slow but Hey we were on holiday in a quiet and as yet underdeveloped part of the world. Rooms OK but in need of a bit of an upgrade which they appear to be in the process of carrying out.
Yes the road journey is long but a chance to take in rural Burma, as yet unchanged by the outside world. There is a nearby village with some local,low key restaurants and its certainly worth venturing out. We can recommend the Jasmine restaurant for amazing barbecued fish

Room Tip: Beach front chalets are the best. Lovely to watch the sunsets
See more room tips
  • Stayed: January 2013, traveled as a couple
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2  Thank helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2012

We had a very bad experience with Aureum in NGWE Saung....we were 5 families for 2 nights...

1. Check In: we requested for 5 rooms nearby, booked 20 days in advance. But our rooms were apart. When we told the front desk, they were helpless as they had allotted 2 rooms o somebody other.

2. BBQ: we wanted to do BBQ and asked them to arrange it. Firstly the F&B Manager, told us that they could not provide as they have a group of 100 people. then she said she can arrange for 10$ each without the material. Then she agreed to do it @ 8$ with raw materials, helper etc.

3. AIRCON: after BBQ when we reached to the room. It was like a fuming chamber, very hot n humid. At around 12 midnight we called the reception to get the zircon checked, but they never responded for 30 mins. Then I have to walk down at around 12:30 to the reception and shout. Mind you, at night there are no lights in the walkways and it is pitch dark. At 1:00, 2 people came without any knowledge of air cons. We requested for a fan, which they didn't have. I wanted to see the manager or the engineer, nobody was there except a person in reception. After lot of heated statements engineer came at around 2 night and repaired the aircon.

4. ELECTRICITY: everyday between 9-11 am and 2-4 pm, no electricity.

5. INTERNET: there is no Internet in rooms or lobby. Internet is only available at business centre at a price around 7$ per hour, which is the highest till date I have seen or heard in any hotels.

6. ROOMS: basic wooden rooms, no maintainence. Showering amenities are of very low grade.

7. POOL: average. We ordered for a pot of black tea and a cup of green tea. We said to make the black tea strong. They first brought the pot of black tea with 2 tea bags, we told them to make it more stringer by putting more 2 tea bags, which they did. They brought the sugar bowl with no sugar. By the time they brought sugar, the tea was cold. Ok now the best part, bill came for 2 pots of black tea and 1 pot of green tea. When we enquired, they said, as we have used 4 tea bags so 2 pots and in this hotel a pot of green tea and a cup of green tea is considered same.

8. BBQ SECOND DAY: they served us BBQ from the Japanese group. Then when they brought the bill, it was around 300$. We told that last day they charged 8$ per pax and today 300, after confronting they made it to 25$/ pax, then to 15$/pax and then to 8$ ...it is ridiculous.

Highly mismanaged, incompetent staff, will highly recumbent not to even enquire about Aureum. Nearby there is BAY OF BENGAL RESORT, which is more better and more efficient."

  • Stayed: March 2012
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11  Thank Zeds13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2011

From the outlook, the rooms are made of wood. They also won some green award in their area. Service, not bad, facilities are acceptable. It was a rushed stay there so i couldnt explore much. Decent looking place.

  • Stayed: December 2010, traveled as a couple
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Thank mahfreakinlaif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2010

We stayed here for 3 nights this past November (2010) and found the Resort to be quite good value for the price... ($130). Nice clean rooms, turn down service, friendly staff... the power was on the entire time for the 4 days/3nights. The buffet breakfast was fantastic... worth the price of admission alone. The staff alone was worth it... the bell boy got us a motor bike to help us move to this establishment from another further down the beach, then even offered us his personal moto for the next few days. the desk staff was very helpful in arraigning travel back to Yangon for us - even got us air tickets out of Patain. The resort is very close - walking distance - to the local village where there is a plethora of good restaurants to choose from - if you don't want to eat at the resort. The food and beverages at the resort was good and well priced. They also have a nice spa on site that had decent massage.

We would definitely go back.

  • Stayed: November 2010, traveled as a couple
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2  Thank goozey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2010

Location absolutely great and staff wery helpful - once we know already other Aureum Hotels our expections were quite high.
Staff speaks very little english,
No electricity during the most important time (when getting back from the beach for showering).
Beverages served on the pool as well of the minibar expires (some in 2008).
Food expierience way below expectation.
No offers for activities
During our stay there were some music-video productions - which kept us awake until 1:30 in the morning one night - there was no information or appologies from the management.
I would suggest to take one of the other hotels which are on the same beach and offer much better value.

  • Stayed: December 2009, traveled as a couple
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4  Thank koboldmunich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2017 via mobile
Google Translation

Stayed: March 2017, traveled as a couple
Thank Сергей Ш
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckokodiy, General Manager at Aureum Palace Resort & Spa - Ngwe Saung, responded to this reviewResponded April 17, 2017

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Additional Information about Aureum Palace Resort & Spa - Ngwe Saung

Address: Ngwe Saung, Myanmar
Location: Myanmar > Ayeyarwady Region > Ngwe Saung
Amenities:
Bar / Lounge Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 14 Hotels in Ngwe Saung
Price Range: $142 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aureum Palace Resort & Spa - Ngwe Saung 4.5*
Number of rooms: 61
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