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“Chaleureux chalet spacieux et moderne”
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Very good
5 reviews
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Overview
Chalet -
4 Bedrooms, 2 Bathrooms, Sleeps 8
Chamrousse, Isere, Auvergne-Rhone-Alpes

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
davowolf
Chesham
Level 5 Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Potential not yet realised”
Reviewed February 14, 2016 for a stay in January 2016

Don’t let this review stop you booking Le Chalet Belledonne. It is a new, pleasant place to stay in Chamrousse but IMHO, only book providing the owner and his rental agent make it more guest-ready and guest-friendly than we found it. I believe this is a new venture for the owner and some lessons need learning for future tenants.
Arriving in sub-zero temperatures after dark (the owner knew this) we found the cul-de-sac road of the chalets was un-gritted hard-packed snow – dodgy driving so would have been nice to be warned. We had had to collect the optional linen package from a small café just over a mile away along a main road in a different part of the village that we had some trouble finding in the dark. The chalets were not clearly numbered but with help from a map and a friendly French neighbour found 11b then set about negotiating through 10 meters of undisturbed foot-deep snow to reach the front door. It hadn’t been visited at least since the most recent snowfall.
The lock was frozen and the inside of the chalet the same temperature as outside. One toilet was completely frozen up; it neither flushed nor filled. This chalet was not prepared for guests. The neighbour helped us find the electricity and heating switches in the dark. I’m glad we didn’t have women and children with us. No previous guests could have been in for some considerable time before us, if at all and certainly no-one had attempted to make the chalet guest-ready.
The bed linen we collected was clean but thin, well worn and didn’t fit the summer-weight duvets. The towels were similar and too small, one having to be used as a bath mat on the cold tiled floor. Even with all the heating now switched on sleeping involved wearing ski socks, woolly hat and several layers of clothes; wish I’d taken my sleeping bag. The following morning the temperature in the chalet was little above 10°C; it took 24 hours for it to reach 20°C. The toilet now worked; fortunately no pipes burst. The owner has since refunded the cost of one days rental and the €50 linen charge after complaining on our return.
When renting a holiday property it’s nice to have some basic provisions to welcome you, making settling in easier and more comfortable; but not here. The ‘Welcome Pack’ was only written information. The nearest ‘centre commercial’ (Casino supermarché, restaurants and ski centre) at Chamrousse 1750 is a 200 yard walk along a main road to the Marie, then a climb of about a hundred steps, albeit well-lit after dark.
This modern chalet has potential if you’re ski-ing in Chamrousse but the owner and his agent must think more about their guests' comfort. I could only recommend this chalet if this happens.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Modern facilities
Liked least: Freezing cold reception, poor linen, no welcome provisions
Traveling group: Friends
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Capucin76
Dieppe, France
Level 1 Contributor
4 reviews
Reviewed March 14, 2018 for a stay in February 2018
Google Translation

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 16, 2018
Merci beaucoup - nous espérons que votre séjour était très agréable.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sdemer15
Melun, France
1 review
Reviewed March 1, 2018 for a stay in February 2018
Google Translation

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 16, 2018
Merci beaucoup - nous espérons que votre séjour était très agréable.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Capucin76
Dieppe, France
Level 1 Contributor
4 reviews
Reviewed February 24, 2016 for a stay in February 2016
Google Translation

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: L'espace
Liked least: La porte de la SDB qui ne fermait pas
Traveling group: En famille avec jeune(s) enfant(s)
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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