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“Turned away by phone”

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Baanmai Sainam Resort
Ranked #5 of 6 Hotels in Sing Buri
New York, NY
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Turned away by phone”
Reviewed November 5, 2013

1. VERY difficult to find. Took us 2 hours and almost ended up in the rice field. Eventually paid a local to lead us
2. Told us to stay somewhere else - as we phoned them to ask for direction, they informed us that they cannot accommodate us and we should go into town for Golden Dragon.

We are group of 10, booking was done via booking.com. They didn't email us or try to contact us in anyway, just told us when we called to go somewhere else. I mean I really don't know what's going on, but after finding the property and ready to talk in person, we find it completely empty. the locals told us that the owners may be staying at other two possible locations. And at that time, they had already stopped answering our calls. Eventually a text message came with the info of Golden Dragon resort in town. We had no choice but to go there, leaving so many questions to be answered. But I guess sometimes strange things happen.

Later, we received an email from booking.com informing us for being a "no show," to which I then had to rectify with booking.com

I'm truly beyond words and just completely confused with this experience. So for what it's worth, you can make your own decision about staying at this place, perhaps double, triple, and quadruple confirm before heading there.

Stayed October 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Baanmai Sainam Resort

Property: Baanmai Sainam Resort
Address: 32/3 Moo4, Wihan Khao soi 12, Tambon Tachang, Sing Buri 16140, Thailand
Location: Thailand > Sing Buri Province > Sing Buri
Amenities:
Shuttle Bus service
Hotel Style:
Ranked #5 of 6 Hotels in Sing Buri
Number of rooms: 20
Also Known As:
Baanmai Sainam Resort Thailand/Sing Buri

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