Location: It is not far away from Penang Intl Airport, abt 15-20 mins drive away. The nearest big shopping mall is Queensbay which takes abt 10-15 mins drive away. It is not central area and if wanna travel to those tourist attraction...it usually takes est 30 mins or above to drive. There's a 24hrs 7-11 abt 5 mins walk away. There are also some eateries around the area.
Room: We stay in two bedroom suite. The furnitures in the room are quite old. Wardrobe is quite run down. Basically, there are no maintenance at all. Ants are everywhere. Even their bed have ants. The smell in the room are not pleasant. Kettle are rusty...cups got bad stain. The only good thing is that their rooms are big and it come with living area. There's only one toilet for sharing with standing shower.
Services: Receptionists are quite friendly. Housekeeping service are prompt. Hotel have swimming pool and gym too but no restaurant within the hotel.
Others: There are free wireless in the room. If you drive, every room can have one complimentary car pass during your stay. If not, you can park outside the hotel but is chargeable. Parking fee is very affordable. Personally, parking outside the hotel is way more convenient than parking in their carpark.
If you are a fussy guest and cleanliness is important to you...this hotel is definitely not for you. If you are only looking for an affordable stay...big rooms for family and jus for sleeping and spending most of your time out, you may still consider this provided you are not even abit fussy. It was my second time staying here and my last stay was during CNY period to visit my grandma as is near to her house, I brought my son, 10 mths old. He wanted to crawl but I can't allow him to coz the carpet is too dirty...I need to boil water for his milk but I can't coz the kettle was too dirty with stubborn rusty stain. That was definitely my last stay in Krystal Suite. By the way...it doesn't even look like hotel, it is more like apartment services.
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- Also Known As:
- The Krystal Hotel Bayan Lepas
- The Krystal Suites Penang/Bayan Lepas