Disappointed with its very small room. I was assigned to smoking floor without asking for my preference during check-in. The room was very smelly and receptionist only offered some spraying which won't help. They only offered to change me to non smoking floor after I insisted not accepting any spraying. Room decor, bathroom, amenities is typically 3 stars hotel standard. Staying at club room but no chance to use the executive lounge service as it is closed at 10pm, which is quite early.
- Official Description (provided by the hotel):
- Eastin Hotel Penang features 328 meticulously decorated guestrooms and equipped with modern amenities for the comfort and convenience of the discerning business and leisure traveler. Choose from a variety of room types; Deluxe, Club Deluxe, Eastin Deluxe, and Family Suite, facing the verdant green hills or the shimmering blue sea and Pulau Jerejak, home to tropical rainforest that's over 130 million years old or looking out onto an elegant landscaped gardens. After a busy day, you can relax by taking a dip in our sparkling clear pool, work-out in the fully equipped gym, soothe your mind, body and soul at the spa or drop by Queensbay Mall for a shopping spree. Guests who need to be constantly in touch can also log on to our complimentary internet at anytime of the day or just lie down on the plush bed to enjoy your favourite program from our satellite television channels. The warm hospitality, impeccable service and care, is a rich tradition practiced at all levels of our staff to ensure your stay is a pleasant one. Whether for business or leisure, Eastin Hotel Penang is here to provide you a memorable experience you will treasure. ... more less
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- Also Known As:
- Eastin Hotel Penang Bayan Lepas