Like others we had booked this hotel before reading the reviews. When we arrived at 1.30 in the morning we were told we would be moved the next day because our room was next to the disco which blared on until 3.30 am!! The room itself rooom 1101 was dirty and the bathroom smelled of urine and the toilet flush was covered in mould and there were dirty soap stains on the shower walls. The complimentary toiletries consisted of 2 small bottles of shampoo and 3 small tablets of already used soap. I would not shower there. We were at the desk first thing the following morning to be told to come back at 2pm which we did. We were largely ignored by the Russian female on the desk but after waiting her out she grudgingly put a key card in my hand and told us to move rooms and take keycard to the original room back to her. We checked the room (1415) out first before getting our cases, (we hadn't unpacked) and this room was in a much cleaner condition, away from the dsco with nice views of the beach unfortunately the information on the hotel doesn't tell you that the beach is across a busy dual carriageway which is pretty noisy. The air conditioning was also not great
This hotel is not on the beach. The food appears to cater to the many Russians who stay here and everyday for breakfast we were faced with boled eggs, aubergines (?), chips, whole green peppers, fried eggs and flat bread, watermelon and some bland rolls masquarading as pastries. The cereal was stale and I saw children grabbing handfulls of it withoout being reprimanded. Lunch was pretty much the same except there was also (every day), rice, some kind of sausages in some kind of sauce, a meat or chicken dish in some kind of sauce salad and dinner was much of the same.
Despite being all inclusive we ate out every day. The all inclusve drinks consist of beer which tates much weaker than the same beer bought outside, vodka, (local) soft drinks and the house wine which is undrinkable. They are served in the smallest glasses imaginable. There is a sign at the entrance to the hotel saying that you cannot bring in foodstuffs bought ouside as they may be dangerous for you but that if you do the hotel will add $50 to your bill!!!!! The cash machine in the foyer only pays out in Turkish Lira, Roubles or Dollars.
The transfer from the airport took between 2 1/2 and 3 hours and many of the staff at the hotel were very rude or simply ignored you. When I asked for cutlery for my plate of chips I was handed a spoon and sent away!!
On the positive side the pool is a good size and we did not have any problem getting a lounger. The hotel has free wi-fi and the watch shop in the hotel run by Yousif was good value and he was extrremely friendly, polite and helpful and did not hassle us in any way. You can get the local bus to Alanya for 2 1/2 Lira its about 20 minutes away and I thought it more expensive than other areas of Turkey.
If you have already booked this hotel then I would suggest that you budget extra money for eating out there are plenty of restaurants in the streets and on the main road the hotel is on and the prices are reasonable. This hotel is really not as advertised. We saw it on Teletext and booked on that site but via Gems Travel. Don't be fooled this hotel is known locally as a poor hotel and the local restaurants get a large amount of trade from people staying at the First Class and outside of the hotel the Turkish people are lovely. Friendly and no hassle
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- Also Known As:
- 1st Class Hotel
- First Class Hotel Turkey/Antalya Province