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“Very Comfortable and Enjoyable Thermal Spa”

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Kaya Izmir Thermal & Convention
Ranked #1 of 1 Hotels in Narlidere
Reviewed September 7, 2012

My wife and I attended her nephew's wedding here on the first weekend in September. The thermal springs beneath the hotel grounds, tucked up against the mountains in the southwestern corner of Izmir, create the ideal place for a spa. The hotel comprises outdoor and indoor thermal pools and a full Turkish hammam (baths) indoors. In addition, it has a large outdoor swimming pool and very comfortable patio and balcony areas overlooking that pool.

The rooms are very comfortable and the service is excellent. The staff is efficient and friendly; the front desk staff spoke excellent English and tolerated my halting Turkish with generosity. The maid staff is responsive and professional. When I requested an ironing board and iron in order to press my shirt and suit an hour before the wedding the front desk told me that all their irons were occupied. Instead, they sent someone to my room to pick up the clothing; he returned within 15 minutes with everything pressed at no charge.

The event management staff seems quite good, too. The wedding (in the adjacent wedding hall building) was well-executed; the dinner outside on the hotel grounds was, too. It was a lovely evening with a full moon and the hotel met our needs perfectly. If staying in Izmir I'd go out of my way to stay here again. It's away from the crowds and the crowded city precincts on spacious grounds tucked against the mountains. It's also only 10 minutes from the O-30 motorway that circles Izmir and the O-32 that runs from the city west to Çeşme. We were staying in Çeşme the preceding week and found it very easy to get form the motorway to the hotel. Likewise, it is very convenient to the airport (which is just south of the city), which was only a 20-minute drive.

We had no complaints. The Kaya Izmir is a wonderful spa and hotel; we have fond memories of a stay that lasted only 24 hours.

  • Stayed: September 2012, traveled with family
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4  Thank Abbotsbury92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muzaffer T, Genel Müdür at Kaya Izmir Thermal & Convention, responded to this reviewResponded March 22, 2016

Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Muzaffer Tağıl General Manager of Kaya İzmir Thermal & Convention.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 - 98 of 642 reviews

Reviewed June 25, 2012

Excellent hotel. I stayed with a large group. I was in a suite with a balcony. Need you room key to 'activate' the power, thus it takes awhile for the room to cool off and the mini-bar never gets cool. However, the hotel is large, spacious and clean. Staff was friendly, even if some didn't speak English - they tried to help.

  • Stayed: June 2012, traveled with friends
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Thank HowdyPez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muzaffer T, Genel Müdür at Kaya Izmir Thermal & Convention, responded to this reviewResponded March 22, 2016

Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Muzaffer Tağıl General Manager of Kaya İzmir Thermal & Convention.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2012

the service at the hotel is aoutstanding,
the only negative point i've met is that not all staff can speak english, but all are so so friendly

  • Stayed: April 2012, traveled as a couple
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Thank Montaha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muzaffer T, Genel Müdür at Kaya Izmir Thermal & Convention, responded to this reviewResponded March 22, 2016

Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Muzaffer Tağıl General Manager of Kaya İzmir Thermal & Convention.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2012

Stayed here with a large group. Without exception, it was everyone's favorite hotel out of the four we stayed in within Turkey. Rooms were large, clean and very modern. Food was excellent for breakfast and supper. Great spa! Our only complaint was that the room was very hot and the air conditioning is not turned on until later in the year. Free WiFi in the lobby area.

  • Stayed: March 2012, traveled with friends
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Thank king238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muzaffer T, Genel Müdür at Kaya Izmir Thermal & Convention, responded to this reviewResponded March 22, 2016

Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Muzaffer Tağıl General Manager of Kaya İzmir Thermal & Convention.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2012

Both for Business trips as well as for family groups, this is an excellent hotel to stay in. Stayed 5 days and during the weekdays enjoyed the rich open buffet breakfast and used the business facilities whenever needed including reliable internet connection. In the weekend used the outdoor swimming pool and spa facilities relaxation. The best part of this hotel is the personneel, the humain factor. Always smiling, and service oriented. I loved Kaya hotel and will recommend to everyone staying in izmir.

  • Stayed: March 2012, traveled on business
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1  Thank Cemal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muzaffer T, Genel Müdür at Kaya Izmir Thermal & Convention, responded to this reviewResponded March 22, 2016

Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Muzaffer Tağıl General Manager of Kaya İzmir Thermal & Convention.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2012

From arrival to departure, our stay at the Kaya Izmir resort was exceptional. We were with a large group and ate our meals all together. Service was buffet style, and everything was delicious at every meal. There were many choices, the food was healthy and appealingly presented, and the service was attentive and friendly.

The rooms at the resort are very modern and clean. We looked out over one of the several pools and the hills behind the hotel. My husband enjoyed taking his morning swim in one of these, and if we had had time, we would have taken advantage of the spa; that will be something for our next visit. We did take a cab to the center of Izmir one evening to stroll along the promenade; another evening, we walked a short distance from the hotel and enjoyed a light supper in a neighborhood cafe. All in all, the Kaya Izmir was a pleasant surprise, and we look forward to returning.

  • Stayed: July 2011, traveled with friends
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Thank littletoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muzaffer T, Genel Müdür at Kaya Izmir Thermal & Convention, responded to this reviewResponded March 22, 2016

Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Muzaffer Tağıl General Manager of Kaya İzmir Thermal & Convention.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2011

Great hotel for business trip. Stayed at Kaya Izmir Hotel for three nights. Big modern rooms. But service at this hotel is something special. You really feel that you are more than welcome.
Location is little bit outside of the city center and it will cost you 10-15 EUR by taxi. But major shopping centres are very close and hotel offers shuttle. Breakfast is excellent and waiters literally all the time to your disposal. Anyway great hotel with great hospitality. This review is from a guy who works in tourism for more than 11 years.

  • Stayed: December 2011, traveled on business
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Thank Unis-Tours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muzaffer T, Genel Müdür at Kaya Izmir Thermal & Convention, responded to this reviewResponded March 22, 2016

Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Muzaffer Tağıl General Manager of Kaya İzmir Thermal & Convention.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kaya Izmir Thermal & Convention

Address: Ilica Mah. Zeytin Sok. No: 112, Narlidere 35320, Turkey
Location: Turkey > Turkish Aegean Coast > Izmir Province > Narlidere
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Narlidere
Price Range: $86 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kaya Izmir Thermal & Convention 5*
Number of rooms: 316
Official Description (provided by the hotel):
Kaya hotel features thermal and spa facilities of the region, indoor and outdoor pools and a well-equipped gym .The air-conditioned guest rooms of the Kaya Izmir Thermal & Spa offer contemporary furnishings with flat-screen satellite TV. They all include a seating area and a work desk.A selection of Turkish and international specialties is served at the restaurant of the hotel. Guests can also benefit from an attentive room service.With a jacuzzi, a traditional hammam, sauna and massage facilities, the extensive spa provides an array of facial and body treatments.Kaya Izmir is a 17-minute drive from both the Adnan Menderes International Airport and the Basmane Train Station. Free private parking is available on site. ... more   less 
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Also Known As:
Kaya Izmir Thermal And Convention
Kaya Izmir Thermal Hotel Narlidere
Kaya Izmir Thermal & Convention Izmir Province, Turkey

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