We stayed in the Lodge, which is a motel style box in the car park. I was prepared for basic, but what we received on the whole was even less than that.
Pillowcases with holes either burnt or knawed out if them, suspect brown stain on the sheet. Bed that was only just softer than the car park Tarmac.
Staff are rude, and care or know very little. How any of the reception staff have jobs, I don't know. Even the complaints procedure was suspect!
The shower, we were advised, would take over 5mins to warm up, as it is a new boiler... I think they've been Mis-sold that!
Location was lovely, just by the river, but the condition of the hotel spoils it a bit. Breakfast was very good, but all in all it was an experience to forget.
Should have booked a Travelodge!
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- Also Known As:
- Old Mill Bath
- Old Mill Hotel Bath/Batheaston