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“Weekend visit”
Review of Old Mill Hotel

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Old Mill Hotel
Ranked #1 of 1 Hotels in Batheaston
Reviewed November 11, 2013

Booked this hotel for a weekend away with my sister and then read the reviews, we were slightly anxious but from past experience we just went with it. On arrival we drove past the hotel as the way we drove over the toll bridge we did not realise the hotel was there as no signage but after calling the hotel and turning round saw it clearly. The room was clean apart from the carpet could do with good deep clean. Bedding clean and shower/toilet were modern and clean, tea and coffee available in the room and staff happy to provide more milk when needed. We had a meal in the restaurant on the first night and would recommend the pizza, we choose not to have breakfast as not included in our room price and thought the price was too much to pay. Overall the hotel was nice would stay here again if the price was right.

  • Stayed: November 2013, traveled with family
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Thank poolecatnip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 6, 2013 via mobile

Stayed in a triple room in the main building. Comfortable large double bed (2 singles zipped together) and a single. Clean bathroom and good pressure shower over a bath.

Staff were very friendly and helpful, good variety at breakfast, great value as included in room rate. Furniture could do with a revamp and de-clutter which would hugely improve the first impression, comfort and atmosphere.

Would be happy to stay again next time we visiting Bath

  • Stayed: November 2013
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Thank Jennajane22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

First impression that hits you is how cramped the hotel car park is,its very, very tight parking here. Hotel sits on on old tollbridge next to a waterfall, very picturesque and pleasant to watch the wildfowl on the watermeadows from the bar. Rooms are small but functional. Meals are distinctly Italian inspired (many of the staff come from that region), nice views from the restuarant though. Too far out of Bath for walking but there is a regular bus service. It was full during mid-week and is clearly popular with tourists.

Room Tip: Ask for a river view
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  • Stayed: May 2013, traveled as a couple
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1  Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

Reading the reviews before we arrived at the Old Mill we were a little anxious. Upon checking in we were told we were in the "chalet", which was the smallest room ever, we could not even fit our suitcases in. We had been travelling for 3 days staying in various places and were looking forward to being in the one place for 4 nights. Realising we could not stay here for that length of time we went into town to find wifi as you do not get free wifi at Old Mill to google somewhere else to stay. We found a B&B but it was very difficult to find parking. We went back to the Old Mill and said we were checking out. The manager offered us an "upgrade" in the main building for an extra £15 per night. Purely for the luxury of a car park, which is a very tight fit anyway, we chose to stay. Whilst the room was clean,the carpet was stained and there was no mattress protector between the mattress and bottom sheet. The furnishings were dated, the towel rail was half off the wall, the tv boasted 27 stations but only 3 worked. Our room was cleaned every day and clean towels given which was a bonus. The chairs in the dining room are disgraceful and breakfast was uncomfortable with the manager overseeing everything as if too ensure no one took more than they should - breakfast is dished up to you anyway. Location is good, a couple of good pubs in walking distance, just make sure you don't book the "chalet","annexe" or "lodge". Also beware of photo gallery - our room looked nothing like this.

Stayed: October 2013, traveled as a couple
3  Thank Cathy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

As below. jaded, clean, good food, be carful when booking you could be put in the anix, staff very nice good for the city, manager strange furniture needs changing. Could do with changing the manager and giving in a refurb this could be made into a top class hotel.

Room Tip: On arrival the staff were helpful, the manager was like a Cheshire Cat! He failed to speak. The hote...
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  • Stayed: October 2013, traveled as a couple
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1  Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

I booked the hotel via Booking.com for a Saturday/Sunday night stay on the third weekend in October. On arrival we were given our room key and shown the dining room. We did not see a single table that looked presentable or a chair that was not worn through to the foam padding. We were told that new chairs were on order but they had not yet arrived. They must have been ordered a long time ago for the chairs to have got into that state whilst waiting. The room was described as small but I hadn't appreciated how small they were. The other thing that had escaped my notice, my error I admit, was that the room I had thought I booked in the hotel was in fact in "The Lodge". " The Lodge" is a extremely misleading term for what is actually a two storey, pre-fabricated, accomodation module on the car park. It is similar to the modules that can be seen on a building site or oil rig platform. The room was small. No space for a chair. The shower room although generally clean did have mould on the sealant and the waste bin by the washbasin was dirty, broken and full of sanitary towels. The window furniture was broken but still secure. We complained and the manager was polite but unable to relocate us due to the hotel being fully booked. We debated whether to leave or at least visit the city and return to see if any progress had been made. None had. After a comfortable night we attended breakfast the following morning. There was no table service. A buffet style breakfast with heated turines containing precooked ingredients and cold toast. During the course of a very pleasant day in and around Bath we decided we couldn't face another night in the Hotel and checked out. I have since complained to Booking.com and received a £60.00 refund on our £180.00 weekend. Not enough in my opinion.

Room Tip: Don't go there till they've considerably improved.
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  • Stayed: October 2013, traveled as a couple
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2  Thank Mitchypoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

On arrival, all looked great, nice friendly staff! I am basing this on 1 nights stay, but felt it was reasonable! The location was beautiful, but old decor, furniture and house keeping let it down. Beds comfy, rooms nice size! Sadly the heating in this room was unbearable, turned off radiator, opened door to balcony, thank goodness it worked as the cool air was great! Noticed Stains on bedding, looked like blood, so slept on top of bed covers. That aside, slept reasonable although did get woken up by noises guests and banging doors! Looked forward to our full English breakfast which was included in our price. On arrival to the room, you told to seat where appropriate, lovely stunning views over the river helped us forget the not so nice dry, cold breakfast! So disappointed, tea and toast were our saviour. Tired decor and furniture again kept this hotel down, sadly won't return!!!!

  • Stayed: October 2013, traveled with family
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1  Thank Lizzie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Old Mill Hotel

Address: Toll Bridge Road, Batheaston, Bath BA1 7DE, England
Phone Number:
Location: United Kingdom > England > Somerset > Bath > Batheaston
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Batheaston
Price Range: $65 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Mill Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Old Mill Bath
Old Mill Hotel Bath/Batheaston

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