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Le Duc de Praslin
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Reviews (1,087)
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Reviewed September 19, 2012

Had the pleasure of staying at this little piece of heaven on Praslin in Seychelles. Great hospitality, extremely clean, despite being in a garden setting there were no bugs. Breath taking pool and exquisite cuisine. The staff are great and so helpful and cheerful and always willing to go the extra mile to please us. I also got the pleasure of having a very nice massage from their spa and this is one expereince i will never forget.
Did i say the food was exquisite? Wow that is one culinary experience i will not forget, I was so glad we decided to stay in and dine at the hotel every night during our 3 night stay. We experienced the rest of the island during the day. Praslin is definetly the place to stay in Seychelles being such a beautiful little island and so serene and Le Duc the first choice for accommodation especially if you are after a very warm hospitality..home away from home really.

Room Tip: Close to the beautiful pool is a plus for sure as it is breath taking.
  • Stayed: September 2012, traveled as a couple
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Thank Brigitte M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

We stayed at le Duc de Praslin for 4 nights during our honeymoon. Since Seychelles is expensive and we had a certain budget, we decided to stay more and more expensive throughout the honeymoon to be able to to stay really nicely in the end. le Duc de Praslin was our middle choice in between the cheaper Villa de Jardins and more expensive Chateau des Feuilles. Our first stay at Villa de Jardins was amazing and above all expectations. Since we payed more than twice for Duc de Praslin we found it a bit disappointing that it was not nearly as nice. Don't get me wrong, it is a nice hotel, with nice rooms, but we expected something more. Especially since we stayed in the honeymoon suite and I am not sure what was special about it compared to the other rooms.

One thing that of course affected our opinions towards the negative was that we both got food poisoning from the lunch bar snacks and spend the night and next day taking turns on the toilet. The staff was friendly when we explained to them what had happened and they seemed genuinly surprised, so hopefully we were simply unlucky.

We did not take half-pension, which I think was the right decision. We still ate at le Duc for one night and there more upper-scale restaurant Cafe des Arts. The latter is right on the beach with very nice atmosphere and fantastic food. If I can make one comment for improvement for Cafe des Arts, was that everything was too fast for our likings. There were basically no time in between courses and we felt rushed. One wants to enjoy the romantic settings and tasty food in a more timely matter.

Elina

  • Stayed: August 2012, traveled as a couple
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7  Thank RueduLac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

We made such a great choice to stay here for two nights as part of our honeymoon island hopping in Seychelles.

This was one of the only hotels that was able to boast a full staff of Seychellois, which made the resort have a very inviting atmosphere. You will find other resorts hire a lot of foreign staff, so knowing that everyone is actually from the island made the stay all the more memorable.

All the staff were very friendly and helpful. Our room was very nice and spacious. We had no issues with any of the facilities and were very happy to have stayed here.

The food was very good. My husband was ecstatic to have finally found Nutella (Hazelnut spread) for breakfast!

The location is fantastic, we booked through a travel agent so we did not have to worry about any transfers (Creole Travel took care of all of that). The beach close by is very nice, but you have to go to Anse Lazio, it is breathtaking!

Overall we would definitely stay here again and would recommend to others to stay here.

  • Stayed: July 2012, traveled as a couple
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Thank Natasha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

We stayed here for 5 nights in July 2012 as part of our honeymoon. Initial impressions were positive. The rooms and all facilities are located within well maintained gardens and the hotel is only a couple of minutes walk from the main beach (beach ok - lots of seaweed and no bathing space and medium or high tide - much better to catch bus to Anse Lazio about 20 mins away)

Sadly Le Duc seems to be suffering from the Lonely Planet / TripAdvisor affect whereby prices get pushed up significantly on the back of good reviews, without any investment in customer service or infrastructure to justify the new prices (if you compare the prices in the guest info in each room with what's actually charged, you'll see that food and drink prices have gone up 20%!)

The rooms are spacious and clean with huge beds and a lovely balcony. however they are poorly designed - some windows have no curtains that fit so very bright in the mornings, the bathroom is open to the room, and also to other rooms looking into ours, so little privacy. To turn on the bathroom lights at night, the whole area lights up, thus waking those sleeping.

breakfast is very disappointing, with a limited selection. We'd recommend that you avoid the coffee (stewed) and omelettes (come out as scrambled eggs). Dinner is always a buffet (and trousers compulsory!), so if you want al a carte, best to walk into town. Be careful - this is down and unlit track and you need to cross open ground to get there and we never saw any security in the area to look after guests.

the pool area is small, and mainly in shade.

our shower didn't work properly and we spoke to the front desk on our first day. This was never mended despite asking twice more for it to be repaired.

Travellers beware! If you have not booked directly with the hotel or with a tour operator you are of no interest. We booked through Expedia and had a number of problems as a result. First, we contacted the hotel directly before we left on holiday and also from the hotel we were staying at before travelling to Praslin to arrange a free VIP pick up from the Ferry Terminal (as advertised on Le Duc's website). This never materialised and we were told when we got through to them to take a taxi instead and we'd be reimbursed. This cost €20 for the 5km journey, but when we arrived they refused to reimburse us. We also had an issue with the room as Expedia had booked us as a single occupant rather than double. This took days to get to the bottom of, with misleading and conflicting information from the hotel. Eventually they charged us the maximum possible additional rate of €70 a night.

sadly this is a no more than a 3 star hotel trying to charge guests 5 star rates. There are better hotels on Praslin and La Digue that will offer a much better experience. Avoid.

  • Stayed: July 2012, traveled as a couple
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16  Thank Rich_and_Sarah7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertCotedor, Owner at Le Duc de Praslin, responded to this reviewResponded August 15, 2012

Just came back last week from a holiday as well and my lovely team who have taken so great care of Le Duc in my absence has put to my attention out of the hundreds happy guest over the short period of time that i was absent to only one complain which is obviously the one im replying now. Let take it step by step.
1. With the moon the tide changes and apparently the time that you stayed at Le Duc was quite a few days of high tide, but i wuld not agree "lots " of seaweed. With a 2 km of beach and only a few clients one must be very demanding to ask for more beach space
2..Le Duc is and will be always the best value 4 start hotel on Praslin island. its proven and atested by hundreds of clients that writes on trip advisor ect. Do you think we pay clients to do that..are all the good coments not real?? its your coments that clients will not beleive. Cant you see you are one out of so many good coments. Le Duc is an example to may other establishment in seychelles for the continued investment it does. We have just invested 150,000 euros in redoing our pool area of which you still not happy with. its the only Magna Pool in Seychelles.
3. Our Rooms are the most spacious and comfortable rooms as you say, and very modend thus some having an open plan Bathrooms aswas the case with your room , but maybe you are not used to saying in such modern environment.. I accept that. Oh By the way next to your bed there are about 4 individual switches for diferent lights and ambience, didnt expect a grown up to be taught how to use a few simple switch as we have never had this coment before.
4. In Regards to the shower... To our Knowledge nothing written in our maintenance logbook. Such a simple thing and you wait to write on trip advisor instaed of getting it sorted out at the hotel..Very strange
5. In Regars to Restaurant..We have two and not one. Reputed to be the best on the island. However you did not eat at the restaurants for reasons we beleive you were looking for the cheapest pizza around. Cafe des Arts is not buffet and alacarte with a wide selection and as for the main Restaurant Buffet is 4 nights a week only with 3 nights " table dote"
6. Finally..we have realised and has been confirmed by the Touroperator that you did book and pay for one person only and that you had all this planed up that you will bring your mrs and try to make her stay for free and when we found out , the reason for all your negative coments about us and frustration that you had to pay extra. Im sorry if your plan did not go accordingly but its unfair to criticise the hotel because we made you pay for what you did not pay initially.
Thank you.

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Reviewed August 3, 2012

The hotel is very pretty in every way, the staff is very nice and even handles extra orders perfectly (in my family there are 2 members with severe allergies, who when not able to eat the normal serving always got amazingly prepared extras without any fuzzing). A beautiful beach, not at all crowded!! - you even can feel its your own ;), is just outside the hotel and in addition there is a nice pool. The rooms are big, well furnished and very clean. I would come again, as I am perfectly rested and had an amazing time here!

  • Stayed: August 2012, traveled with family
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1  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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