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“Help, I'm uncomfortable! Get me out of here.”

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Corfu Holiday Palace
Ranked #1 of 5 Hotels in Kanoni
Reviewed October 9, 2012

I'm staying at this hotel at the moment on a week long holiday - so far I've spent two nights here with five to go. While generally I agree with previous reviewers that this is basically a 3 or 4 star hotel there is one aspect to the room I am staying in that let it down very badly.

The beds. This don't even make it to one star!

While the room is well supplied with useless furniture like sofas, armchairs and coffee tables, the sleeping arrangements consist of two narrow (3ft) camp beds placed up against the wall. There is no headboard, no bedside tables, no reading lamps - just the camp beds. It is most bizarre and looks like a living room which someone has set up for an overnight guest. To make matters worse, the beds are pretty uncomfortable.

There are other trivial aspects to the room I could mention, like the broken toilet seat or the air con that makes a noise but doesn't produce any cool air but then you would think I was just a habitual complainer. I am not. The rest of the hotel is fine and the food is pretty good. Its just the beds.

If you enjoy the camping experience then maybe this is for you. However, if you value comfortable beds, and the ability to read a book before bedtime, then give this place a miss. Or maybe its just the room I am in (although I paid for a sea view room which I thought would give me a better standard).

p.s. I am in Room 648, name of La***, in case the manager reads this and wants to discuss.

  • Stayed: October 2012, traveled as a couple
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1  Thank Taffy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,108 - 1,114 of 1,574 reviews

Reviewed October 9, 2012

This hotel was not our first choice, but the best we could find, meeting location and Tripadvisor rating.
We did not regret it!
Although a bit rundown ex delux hotel, the location, 5 minutes from town, the pool, the beach and above all the friendly staff made our stay very enjoyable.
There was a big choice of dishes both for breakfast and dinner.
The only remark I have - please get newer towels, as the ones in the room are very worn down

Stayed: October 2012, traveled as a couple
1  Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corfuholidaypalace, Manager at Corfu Holiday Palace, responded to this reviewResponded June 24, 2014

Dear Ron G,

Thank you so much for your wonderful and positive review on tripadvisor concerning your recent stay at corfu Holiday Palace Hotel.

We certainly do our utmost to make your holiday as comfortable – memorable and pleasant as possible, so we are very pleased to read that you have enjoyed your stay and we met your expectations.

We look forward to welcoming you back to the hotel in the near future and we thank you once again for taking the time to write such positive feedback on your stay.

Please don’t hesitate to contact me should you wish to book again in order to personally take care of your accommodation and assist you with your reservation.

Yours sincerely,
Maria Ioannidou

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2012

We went there expecting a western standard 5* hotel so were unpleasantly surprised. I would say this is a 3* hotel with some amenities that tick the 5* boxes like restaurant, pool, and private beach. Initially, we were put in a Bungalow which are perhaps 2* at most. No internet access - not even paid, beds are rock hard, separate from the rest of the hotel, bathroom is dirty and old, no hair drier, safe, mini bar or iron. Only plus is that they are big with balconies and air-conditioning. We requested to change to a normal room in the hotel. Even though the brochure in the room says "free wireless internet in every room" only at the corner of the bathroom I could pick up a weak signal on my phone’s wifi. Room was cleaner but still with issues: toilet flush broken, shower head broken, old beehive in the balcony, still no safe, and very old furnishing. Now to the hotel staff: We concluded that the hotel was way under-staffed for the number of guests. There was usually only 1 person at reception who was busy and generally stressed and rude and unhelpful. We even saw the manager arguing with a family who were complaining about the condition of their bungalow! At breakfast, we usually struggled to find a clean table - on one occasion we even cleaned the table ourselves because we just didn’t want to wait any longer. And again the unpleasant staff - we witnessed one waiter being very rude towards a group of guests because they asked him to clean the table for them. Having said all of this, there were individual nicer staff. And the food, well - im glad we were not half-board as the buffet dinner was awful - tasteless and wasn’t fresh - not what you expect from Greek food. In restaurants outside or in town you can get amazing food. As other reviewers have said, the hotel is right at the end of the runway. Its not a busy airport so the noise didn’t bother us too much, but when there is a plane, the noise takes over everything. Cool views of planes landing and taking off! Some plus points: beach is wonderful, pool area was very nice, views from the hotel are amazing, good connection to Corfu town with a public bus, nice hotel bar with live music on some nights. Overall, I wouldn’t stay here again. But I have a feeling this might be a general standard of hotels in Greece.

Room Tip: Wouldnt recommend the bungalows. Stay in main hotel if possible. Ask for a room with GOOD wifi acces...
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  • Stayed: October 2012, traveled with family
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1  Thank Holidayer824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

It is tricky about the stars, still, in my opinion , it does not reach this advertised five star level considering west-european standards. On the other hand, Greece is not in western Europe, so...About location: very, very, close to the airport. On one hand, you will catch some unbelievably close photo shots of planes landing or taking off; on the other hand, some might find the noise from the planes engines disturbing. About rooms: nice, spacious, good and large balconies. Those facing the sea have spectacular view. Cleaned and mantained daily. Still one can notice the outdated furniture, kept from the 80-90'is. We had a door, locked, probably connecting with the neighbouring room. This door was odd and coming from another world, old and ruining the aspect of the room. So was the bathroom door. So were the bedsides with inserted radios, with buttons, (not in use anymore, of course), or the tv. I have to mention that not all the rooms are the same: we saw a family room that looked much better, living room, 2 lcd's, bathroom with 2 sinks. The restaurant: excellent food, varied and tasty, a biig plus. Swiming pool with salty water, excellent, thumbs up. Beach: accesed with panoramic lift, not wide, but longer, enough space. The seafront is protected with a barrier of rocks, so the sea water is always calm, clear and warm, protected like a gulf. The cost of the sunbeds and umbrela is 7 euro/day, regardless your consumation from the beach bar (usualy the bars offer free sunbeds if you have consumation, but not here). The hotel has tennis courts, garage for cars, bowling, table tennis, lobby bar, indoor swiming pool, gym, etc... The internet is wireless, free and accesible from everywhere, including the rooms, still the signal is weaker in some parts. Laptops can be rented from the reception desk. The staff: well... they do their job, they smile to you, but they are not happy to serve you, and they are not hiding that. More like a friend making you a favour when serving you, then a proper 5* hotel employee. The staff place themself at least as your equal. The waiters at the restaurant were not very fast in cleaning the tables, so the race for a clean table was always an issue. And..a 5* hotel waiter will not interrupt you while you are byting from your food because he decided he wants his 6 euro for the beer and wine right that second. The reception desk was more defending with arguments and large smiles then solving your questions or demands. Summing up, my experience: a good stay, certainly good hotel choice, balanced price and quality, but they would make themself a service if they would stop advertising as 5 stars, because 99% of their guests (british and western europeans) know what real 5* mean and would only draw atention on this discrepancy. If you go relaxed and just wanting to relax on holiday, instead of noticing every little detail, you'll be fine in this hotel. If you are fussy and demanding, then you might be disapointed .

Room Tip: family rooms on the 3rd level, sea side, are very good
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  • Stayed: September 2012, traveled with friends
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1  Thank forised
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

I went there with my husband & my 2 children (4&2). The location of the hotel was great and though our room was a lake view and not a sea view but we had an amazing view to the runway of the airport as it wasn't far and the children enjoyed watching the planes taking off & landing.
The hotel was good but definitely not a 5* hotel, being a guest and paying €7 everyday for sunbeds & an umbrella on the beach put us off.
The staff were very friendly, helpful and all speaking english, the food was really quality specially the dinner, the chef standing by the buffet making sure that guests are happy and that food is toped up all the time even we became friends with one of the chefs (Giannis) who kindly made us a special plate from the kitchen on our last day. The dinner buffet has a nice selection of starters, salads, soup, fruits, desserts and hot food with variety of meat, fish, chicken, pasta,....etc was amazing.
The hotel facilities are not much fun for the children, the pool with a minimum depth of 1m is def not suitable for toddlers but suits older children.
The overall experience was good and we do recommend it.

Room Tip: Rooms whether with a sea or lake views are much nicer than bangalows
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  • Stayed: September 2012, traveled with family
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1  Thank Dandona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

As allways the hotel is spot on very clean and the food 1st class for the amount thay have to cook for.The staff are very hard working and very frendly.One small change the beach the young lad needs to know is job better as outher years the beach and toilets have allways been spot on .im sure it will be better next year .we have been going to this hotel for many years AND will be going for many years to come.MANY THANKS TO ALL THE STAFF SEE YOU ALL NEXT YEAR.
Paul bullock.

  • Stayed: September 2012, traveled with friends
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1  Thank corfuairport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corfuholidaypalace, Manager at Corfu Holiday Palace, responded to this reviewResponded June 24, 2014

Dear corfuairport,

Thank you so much for your wonderful and positive review on tripadvisor concerning your recent stay at corfu Holiday Palace Hotel.

We certainly do our utmost to make your holiday as comfortable – memorable and pleasant as possible, so we are very pleased to read that you have enjoyed your stay and we met your expectations.

We look forward to welcoming you back to the hotel in the near future and we thank you once again for taking the time to write such positive feedback on your stay.

Please don’t hesitate to contact me should you wish to book again in order to personally take care of your accommodation and assist you with your reservation.

Yours sincerely,
Maria Ioannidou

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

Our first visit to Corfu so not sure what to expect. Hotel a little dated but clean, comfortable and friendly. George behind the bar helped make the week with his cocktails and friendly attitude.(Ladies, ask him for an Ionian sea. A cocktail he made specially for my wife). Food was ok as was entertainment. Outside pool was nice and beach was ok too. lots of nice places to eat, the best bieng an orange fronted taverna accross the causeway. Owners name is george and food is very special. service was great too. One thing I would say is get a sea view room as the view is lovely. The hotel is quite close to the airport so if your one of those moaning minnies who don't like noises then stay somewhere else. Everyone else will love it. We had a lovely week and would return without hesitation.

Room Tip: Get up on the 6th or 7th floor and ask for a sea view.
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  • Stayed: September 2012, traveled as a couple
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1  Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corfuholidaypalace, R.D. Manager at Corfu Holiday Palace, responded to this reviewResponded September 26, 2012

Dear Tracy H,

We want to thank you for taking time to write a review about your stay with us and , we also thank you for choosing our hotel premises for your vacations.

We want to express how satisfied we are to read that you had a Great holiday, and that you enjoyed our varied gastronomy; and the entertainment and beauty of our premises as well as the friendliness of our team.

In corfu Holiday Palace Hotel we are committed to provide an excellent service to our beloved guests.

We are looking forward to welcome you back again. Contact us before your arrival so we can help you to enjoy your next vacation among us.

Yours sincerely,
Maria Ioannidou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Corfu Holiday Palace

Address: Nafsikas Street 2, Kanoni 49100, Greece
Location: Greece > Ionian Islands > Corfu > Kanoni
Amenities:
Beach Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Kanoni
Price Range: $81 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Corfu Holiday Palace 5*
Number of rooms: 264
Official Description (provided by the hotel):
One of the first luxury hotels in Corfu, this hotel is the only one in the island with a direct view to the famous ‘Mouse Island’’ the trademark of Corfu Island. Set in magnificent landscaped gardens /45000 sq. m./ with an abundance of pine- eucalyptus and cypress trees, well maintains its prominent position amongst Corfu’s top hotels. The hotel is very close to Corfu town and also nearby the major archaeological sites offering the perfect base for those seeking to explore the island. ... more   less 
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Also Known As:
Aquis Corfu Holiday Palace Hotel Kanoni
Aquis Corfu Holiday Palace Kanoni
Corfu Holiday Palace Kanoni

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