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“Nice location, crummy service, much not as advertised.”
Review of Creta Suites

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Creta Suites
Reviewed January 4, 2006

My wife and I stayed at Creta Suites in 2004, we got the room via an RCI timeshare swap. Ierapetra is on the far side of Crete from the airport/seaport at Heraklion, and after a long night drive over the mountains dodging Greek drivers (scary stuff) we finally found the resort, which is actually in a small village east of Ierapetra proper.

The resort is on the middle of a mountainside facing the Libyan Sea on Crete's southern shore, and a bit hard to find in the dark. Don't be fooled by RCI's promise of the beach being "a short walk"--it's more like a long hike, if you're crazy enough to go on foot. The room was a pretty standard timeshare suite, with cheap-ish furniture and small but functional bathroom and kitchen fixtures/appliances; about what we expected. The balcony view is wonderful. The location is very nice for exploring eastern Crete, a reasonabl drive from Sitia and many other lovely villages and cities. Ierapetra itself is charming, but you probably don't want to spend more than a couple of days on it. The south coast is much calmer and less crowded than the touristy north coast, and we appreciated the lack of hustle and bustle.

The evening caretaker at Creta Suites was a wonderful host. I wish I could say the same for the daytime receptionist, who was much more interested in making iced coffees for herself than assisting the guests. Again, contrary to RCI's promotions, there was no restaraunt or bar open on site, and no internet connection (the last was not important to us, but I didn't appreciate the dishonesty). When the hotel's hot water failed three days into our stay, she was worse than useless, and made no effort to assist guests or make any arrangements for compensation. In addition, she demanded a 50-Euro payment when we arrived, a payment noted nowhere on any RCI paperwork for our reservation, or on the Creta Suites listing at RCI.

In short, it was a decent place to stay if you know what to expect from a timeshare, but don't trust the RCI listings, and be prepared to be your own concierge. You won't get much help from the daytime staff.

  • Stayed: March 2004
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10  Thank Alfonzo_Tangerine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 - 29 of 78 reviews

Reviewed October 13, 2017 via mobile
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Stayed: October 2017, traveled as a couple
Thank Perrion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2017 via mobile
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Stayed: October 2017, traveled as a couple
Thank Guillaume J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2017 via mobile
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Stayed: September 2017, traveled as a couple
Thank Natalie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2017
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Room Tip: Όλα είναι τέλια.
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  • Stayed: September 2017, traveled solo
    • Value
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Thank katerinas424
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cretasuites, Διευθυντής at Creta Suites, responded to this reviewResponded September 19, 2017
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Reviewed September 2, 2017 via mobile
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Stayed: August 2017, traveled with family
Thank LuciaBusso1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2017
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  • Stayed: July 2017, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Maurizio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cretasuites, Διευθυντής at Creta Suites, responded to this reviewResponded September 25, 2017

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Additional Information about Creta Suites

Address: Central Rd, Koutsounari, Ierapetra, Crete 722 00, Greece
Location: Greece > Crete > Lasithi Prefecture > Ierapetra > Koutsounari
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 7 Specialty Lodging in Koutsounari
Price Range: $18 - $712 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Creta Suites 4*
Number of rooms: 39
Official Description (provided by the hotel):
Creta Suites offers fully furnished apartments with a panoramic view of the Libyan Sea. It features outdoor pool , Jaccuzzi and children’s pool. The spacious studios and apartments at the Creta Suites have traditional furnishings. Each air-conditioned unit is uniquely styled, while they all come equipped with a satellite/cable TV and USB player. While a fridge and kettle is included in all units, fully equipped kitchens are featured in the large apartments. Young hotel guests will find a games room with billiards, a mini club and children’s playground. ... more   less 
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Also Known As:
Creta Suites Koutsounari, Crete

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