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“Quiet and relaxing with terrific customer service.”

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Sunshine Kreta Club Calimera
Ranked #6 of 6 Hotels in Koutsounari
Stirling, Scotland, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Quiet and relaxing with terrific customer service.”
Reviewed September 4, 2013

My girlfriend and I spent a week at the back end of August and it I'm finding it very hard to find to find any faults. I'll preface this by saying there is little to no night life so a taxi trip into Ierapetra (8km away) is necessary if you want a drink in any of the bars.

The hotel itself is very well kept and the staff are exceptionally friendly. The rooms are spacious and clean- house keeping come round every day to ensure all standards are maintained. The pools and public areas are also kept to the same excellent standards.

The meals are split between the two hotels with breakfast lunch and snacks available in the upper part with all meals offered at the lower main hotel. The food itself is of a very good standard but limited if you have any specific dietary requirements - I'm vegetarian myself- although my girlfriend pounded plate after plate. There are other restaurants - Greek and Italian- that offer menu based dining.

Neither of us are big drinkers but the drinks offered as part of the all-inclusive are of a pretty low standard with local suppliers the only brands being on offer, but this is expected of an all inclusive holiday so it was no problem for us.

As I said before, the hotel itself is based in a pretty remote area and the only shops are those offering mainly souvenir items but the customer service given is great, a really friendly personal touch to buying gifts and other little things you require- a stark contrast to those in Ierapetra who will hound you and refuse to leave you alone when you're in their shop leaving you feeling uncomfortable.

If you ever get a chance visit a little cafe called "Cafe Lido" on the sea front of Ierapetra- on the way to Chrissi Island boats. A genuinely great level of service where the two guys that run it treat you like family on your first time there- we liked it so much we went 4 times in our 7 days in Crete. Try the Baklava if you have a chance!

Chrissi Island, as sad as it is to say, was the worst part of our holiday. If you do decide to go check the wind and weather forecast for the day as it hinges on that to make or break your day. As billed the white sand and blue waters are beautiful but the 35MPH winds made the day intolerable. The sea is warm, the sand is white, the water is blue but you do get the feeling the Island itself has been commercialised too much, with every boat being packed and there isn't a single bit of solitude on the island.

This hotel is definitely worth a try if you're looking for a quiet trip with a loved one in the sun, I know we loved it. Good luck :)

  • Stayed August 2013, traveled as a couple
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Helpful?
3 Thank Joshua A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
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  • Value
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Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Sesto Fiorentino, Italy
Level Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 8, 2013

After 5 days in Chora Sfakion we spent additional 5 days in Koutsounari at Sunshine Crete Village to explore Crete East side. The hotel is ok and well maintained. Rooms are spacious and extremely clean (my compliments to the personnel). We stayed in room 305 with a sea view and a quiet position on the right side looking at the beach. They gave us free towels, there are 4 pools, 2 gyms (one indoor and one outdoor), minigolf kids club, animation and other attractions. To reach the other part of the hotel (where there are tennis fields and other attractions there is a tunnel not to go across the Street), we never went there as no time. We had a full inclusive formula: bars are pretty ok with a great variety of drinks and snack, restaurant (there are 3 but we could go only to the main one as the greek one was Always full and we didn't go to the italian one.....we know italian cuisine too much :D) didn't have a lot of choice being honest and food was a little bit Anonymous...no peaks. Sevice was kind and very very fast. Animation: evening show were very nice (we loved the one dedicated to Queen musical Group) but ok most of guests were russian and german anyway for respect of the Others some english translation would have been aprreciated. Beach and see were pretty ok (even if we went around visiting several places). Safe box is free (very good) but wi fi not (very bad). Connections in Crete are pretty ok (almost always H+)

Room Tip: 305 has a sea view and was very spacious (it's a standard type room)
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  • Stayed June 2013, traveled with family
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Helpful?
5 Thank andbianchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 14, 2013

Just returned yesterday after a week at this hotel. Staff were excellent The room was mediocre - clean but very basic with no toiletries other than some liquid soap positioned in such a peculiar place that it was impossible to reach whilst having a shower! Television a 14 inch portable with only BBC world service to watch. Pool was nice and never crowded but was spoilt most of the time by the extremely loud music played at the poolside. All entertainment was in French. As our room overlooked the pool there was no escaping the noise! For our evening meal we had to go to the 'bigger, posher' hotel across the road. There, the lighting was not very atmospheric - too bright- but the food wasn't at all bad for an all inclusive.The beach is awful - just gravel, not even shingle. Our biggest gripe was that we were the only English people in the Hotel. No Union Jack flying outside the hotel with all the other national flags. One of the waiters praised us on our English pronunciation and when he realized where we had come fro was quite excited to be able to speak 'proper' English. It therefore felt quite lonely and I wouldn't recommend any other UK people to go there. A reasonably nice place but not for us!

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank surreyringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 8, 2013

I just came back from my stay at this hotel. My mom and my two kids spent 9 days there. The hotel is surrounded by mountains on one side and sea on the other. Everybody in the hotel is very helpful and nice, there is plenty of food to choose from during the day, plenty of drinks, very clean beach, towels free, lots to do for the kids. So here is my but: the rooms are VERY loud. We got the family room which are the only ones for some reason left with old dark scratched squeaky wood floors. Not sure what they were thinking while renovating. all the rest of the rooms have a nice light tile floor. The walls are paper thin so you will hear pretty much everything from the rooms next and above you. Also, the entertainment staff for the first 8 days didn't even acknowledge that there might be other nationalities other than Russian and German in the hotel and not until our last day they finally started making announcements also in English. We pretty much had no idea the entire time what activities were going on. Also, if you're travelling with kids, beware that the two bigger slides are for kids ages 6 and up, which caused a tremendous problem for my 5-year old son who was not allowed to go with his sister. The lifeguards are so strict that even if I tried to go when nobody was there and I would stand on the bottom to catch him (which he didn't need), I still had to argue with them. Very annoying and if I knew about this, I wouldn't have chosen a hotel with slides. But overall, we had a great time and enjoyed our stay a lot.

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
11 Thank MASNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 16, 2013

I have just spent a wonderfully relaxed week at this hotel and feel that I must recommend it.
It is brilliantly well run from Management down the cleaning staff - nothing is too much trouble and the staff are always friendly and helpful. The rooms are very very comfortable and have all the amenities needed.
The food is excellent and the selection is very good every day. tis Hotel caters very well for all but especially for families with children - there is so much for them to do and an army of specialist children's helpers.
Can't wait to go back.

Room Tip: All very good
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  • Stayed May 2013, traveled solo
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Helpful?
6 Thank Viva57a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zur Hadassa, Yerushalayim, Israel
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 15, 2012

Just came back from a week at this beautiful & very welcoming "all incl" club. We were 2 couples with 2 children aged 9-10 and by all means had a real good time. The staff is very welcoming, such a good service I really don't remember.....the place is very clean & well kept, the "cousine" was way beyond what we've expected, everything you can think of in the excellent Balcanic kitchen was there side by side with western kitchen for those who can not give up the fast food, large pools with various slides for the children and one of the clearest & cleanest shores I've seen in the mediterranean. Go for it while it still summer out there !!!!

  • Stayed August 2012, traveled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
5 Thank Galit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 30, 2011

Our stay was early in August 2011. Very satisfied in all , clean and spacious bungalow-hotel, gentle stuff and good services.
Pros: Enjoyed the pools , our 4 year old boy loved them. Nice beach as well - only little trouble when wind blew hard! - , cosy room , rich buffet meals , many vegetables as well - all inclusive package 3 meals - . Even the hotel bars at night were ok for our taste . We didnot feel like going out and about since we had everything we wanted in- also not a place for sightseeing. Other residents mainly german and french . Great for long hour sunbathing or swimming , small playground for children.

Cons : Would suggest to renew the music collection for the main restaurant toward more modern and cheerful songs since it is summer time and the mood is light anyway! Few renovations for the room toilet maybe. No flat screen TV , but we didnot mind. Had our own wireless internet , the hotel charged the internet as far as we know.

We would certainly go again!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank JoyThanos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunshine Kreta Club Calimera

Property: Sunshine Kreta Club Calimera
Address: Agios Ioannis, Koutsounari, Ierapetra, Crete 722 00, Greece (Formerly Sunshine Crete Village)
Location: Greece > Crete > Lasithi Prefecture > Ierapetra > Koutsounari
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #6 of 6 Hotels in Koutsounari
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunshine Kreta Club Calimera 4*
Number of rooms: 329
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Also Known As:
Sunshine Vacation Club Crete Hotel Ierapetra
Sunshine Vacation Hotel Crete
Sunshine Kreta Club Calimera Koutsounari, Crete

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