We have stayed 4 nights in this nice hotel in August 2012, in 2 rooms, parents with three youngsters.
The hotel has lot of nice positive things, but some things were disappointing and need improvement.
Some Positive things:
Friendly and helpful hotel staff, we had good reccomendations where to go and what to do, as well as a good will to resolve any problem.
Very nice view of the bay
Hotel is clean
Nice swimming pool, Nice beach, Excellent food
I paid 10 Euro for 200 minutes of connection in public areas (If you are lucky, you may have wifi coverage in your room). I would expect from a 5-star hotel to have free wifi in all rooms.
Only two small soap sticks in the bathroom, if you need more soap on following days, you need to ask for it. No Shampoo, nor conditioner. At the hotel shop they sell only small medical shampoo at a high price of 12 Euros. You have to discover by yourself that there is an outside Supermarket, 15 minutes walk from the hotel, where they sell a good shampoo, in a larger bottle at less than a quarter of the price.
There is a safe in the room, but I had to pay 7.50 Euros to use it.
The Air condition in both rooms did not work and we were without aircondition for 24 hours, in each one of the rooms. In one room the aircondition also leaked and there were lots of water on the room floor and continuous noise of drops during sleeping time (we had to shut down the aircondition). We had to ask three times, morning, noon-time and again in the evening, until problem fixed.
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- Also Known As:
- Istron Bay Hotel Crete