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“Lovely hotel”

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Stella Palace Resort & Spa
Ranked #2 of 13 Hotels in Analipsi
Certificate of Excellence
Reviewed October 5, 2012 via mobile

We stayed here 4th-18th september and having nothing bad to say about it.
The setting is great, lovely big pools, attractive surroundings and plenty going on.
Rooms were nice enough, pretty much what you'd expect and always clean. We were lucky enough to have a bathroom with a shower screen, the room we had a shower in on our last day was one of the ones people have complained about without screens, would definitely have got annoying over 2 weeks.
Food was nice, not amazing but always plenty to choose from and the theme nights were good. The gourmet restaurant is definitely worth a visit, really nice change.
The only slight downside is that you're a little bit out of the way but we knew that beforehand and there are plenty of buses from right outside the hotel so not a problem.
Definitely worth a visit for 2 weeks of lazing around in the sun.

  • Stayed: September 2012
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2  Thank kayhuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StellaHotels, Guest Relations Manager at Stella Palace Resort & Spa, responded to this reviewResponded May 17, 2013

Thank you for your nice comments.We are looking forward in seeing again in our hotels
Thank you

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1,058 - 1,064 of 1,891 reviews

Reviewed October 3, 2012

i stayed here october 2012
this time of year seemed to be quiet and we was only few english people here this time!
the hotel was lovely upon arrival once checked in we was put on a buggy and taken down to the room which i thought was great after realising when got to the room there are alot of up and down hills!
we had a 2 bedroom apartment which was lovely and located right by the mini golf inbetween the 2 pools. nice and quiet, room was lovely and clean and spacious even had a fridge!

the pools well spoilt for choice these were lovely, the kids pool towards the end of the complex was brillant great for the kids, the kids club was brillant aswell and lots to do but as out of season wasnt any childrent here!

at the end of the complex across the road was the beach which was nice with sunbeds

there was also a mini market aswell which was really handy
the resturant was at the top of the complex and had amazing choice, so much i cant say, meat,fish,pizza everything you could think off salads, cold and hot choice for every meal time! the pool bar offered snacks like pastry and icecream that was about it!
the drinks were avaliable at the bar aswell.

the resort is a short walk but most of it was closed up.

couldnt fault this hotel was fantastic

  • Stayed: November 2011, traveled with family
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1  Thank lauren c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StellaHotels, Guest Relations Manager at Stella Palace Resort & Spa, responded to this reviewResponded May 17, 2013

Thank you for your nice comments.We are looking forward in seeing again in our hotels
Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2012

Stayed at the Stella Palace from the 11th to 25th Sept with my wife and 3 children aged 1, 3 and 17. We stayed in room 607 which was opposite the top end of the top pool. Room was nice and clean. We had a 2 bedroom room with a double in one and 2 singles in the other. A travel cot was supplied for our smaller one which was quite hard for him to sleep on but easiley rectified. Towels are changed daily and linen every other day. Lovely outside deck area with lovely furniture.
The grounds of the hotel are lovely and the pools are the best I have encountered. Plenty of sunbeds although poolside ones do have to be reserved early. Also for a €5 deposit the hotel will supply a beach towel that can be exchanged every other day. We used the top pool as this was quieter than the middle pool which had loud dance music playing all day. Also the middle pool was where most activities took place. Shallow end of the pool is 30cm and had a very gradually slope and was perfect for our little ones to play in. The childrens pool at the bottom our boys loved and was fine and clean.
The food is excellent and I don’t understand one review saying the choice is average. At dinner there is a choice of 12 options at the hotplate, 3 -4 pots which would contain stews or casseroles which were gorgeous, pizza freshly baked, a meat grill , fresh pasta, soup and a large salad station. The desserts are to die for and have to be seen to be believed. The only grumble would be the children’s selection but as our smaller 2 ate from the normal choices every night happily it wasn't a problem. The theme nights of Greek, Italian and fish were very very good. Lunchtimes were just as good but the choice was more limited but I loved the Gyros or grilled meat and salad. Breakfast choice was unreal with everything you can think of being offered. Loved the fresh doughnuts and nutella!
The drinks supplied on the all inclusive were good and we had no complaints. I’d recommend trying the cocktails as at €5 as these were excellent. You’ll also find cakes, coffee, rolls and ice cream at the bar areas during the day. Good choice of different flavours and tasted great. Also you can buy a ‘proper’ coffee here.
The only evening entertainment we went to was the kids mini disco which our smaller two loved although the music was of an international flavour. The Thomas Cook kids club disco went down a storm with them and the guys are a credit to Thomas Cook as was the rep Jason.
Analipsi itself is a little run down but there is a nice selection of shops and bars and is worth a walk around.
We’ll be returning next year.

  • Stayed: September 2012, traveled with family
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2  Thank gazzaputtmk2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012 via mobile

I went with 2 adults and my friend was classed as a child. Our hotel was the first drop off from the airport and the last pick up to the airport so the location was brilliant. Our hotel rep was so lovely, gave us good places to visit and he was there when we needed advice on where to go too. The food was lush, fantastic ranges of food, however the a la carte restaurant was not to my taste. The Animation Team do their best to get you involved in activities so that's great fun and the nighttime shows and bar entertainment were brilliant too. A great holiday and I would go there again!

  • Stayed: June 2012
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Thank emilysimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

Booked this holiday as my daughter was one of the Thomas Cook childrens reps and we went to visit her too.
The hotel was beautiful we had a family room 617, which was on the ground floor facing onto the quiet pool we had a little garden, it was perfect. Our room had a double room with a tv and fridge in it, then another room with 2 single beds.

I was disappointed with the choice of the all inclusive drinks, I only drink either Malibu or Martini and i was told these were not in with the All Inclusive package which meant i had to pay, plus there was only 1 choice of a daily cocktail to have, all others were chargeable too.
The meals were nice, plenty of choice for all the meal times.

Our Rep Jason was great, he went out of his way to help. We hired a car and Jason told us all the best places to visit and gave us a map and marked were to visit.

As our daughter was a rep we went ti see the shows that Thomas Cook do for the children and encourage them to join in, they work very hard throughout the day and night. Emma Lou got me to do the water gym which i enjoyed.

We were very disappointed with beach or lack of it, we could only manage to stay on it for an hour as it was very uncomfortable.

Room Tip: Room 617 ground floor with a garden and facing the quiet pool.
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  • Stayed: September 2012, traveled with family
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Thank Slaterpssyct1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

This is the second time we have stayed at Stella Palace and i would like to say it didnt disappoint us the second time around.All the staff are all really friendly and polite specially the entertainment team.The shows in the evening were great too specially the international show.The rooms were clean and comfortable the towels were changed regulary and we had a lovely view of the pool.The food was lovely with plenty of choice we also loved the themed nights in the restaurant.You could also eat at an other restaurant once during your stay which was lovely too with very friendly staff.Overall we had a fantastic holiday we also took another family with us who also had a great time too i certainly would recommend this hotel and would certainly like to go back.

  • Stayed: August 2012, traveled with family
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Thank Maggie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

We stayed at the Stella palace from 14th - 21 sept and had a lovely holiday. Hotel is very clean and tidy and we had the room cleaned every day. We had a room (636) which was by the middle pool and excellent position for us. The room was a family room and had a Jacuzzi in the bathroom. Drinks were good and they had a cocktail of the day on the AI every day (others were payable at between 5 and 7.5 euros).

Some guests were very rude and simply had no manners at all. Some nights the dining room would get so busy guests were having to queue outside to wait for a table to become free. We went for about 7pm when the dining hall opened and never had this problem. Food was good with average amount of choice.

Pools were lovely and clean and not too deep.

Georgious (staff) at piano bar was great fun andvery friendly and also the sambuca shots were great!! Very friendly staff and helpful.

We were able to keep our room on the last day until 6pm for an extra 40 euros (bit pricey but worth it for a late flight home).

Would definitely recommend this hotel and would ourselves go again.

Room Tip: All rooms are good as they all face the pool, but ground floor have decked area to sit at. There...
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  • Stayed: September 2012, traveled with family
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3  Thank gsxr100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stella Palace Resort & Spa

Address: Analipsi, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos > Analipsi
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Analipsi
#2 Romantic Hotel in Analipsi
#2 Spa Hotel in Analipsi
#2 Luxury Hotel in Analipsi
Price Range: $153 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stella Palace Resort & Spa 5*
Number of rooms: 270
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Also Known As:
Stella Palace Analipsi Village
Stella Palace Resort & Spa Crete/Analipsi

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