This review is a hard one.
Staff were lovely, the bar staff connected to hotel lovely. Knew what you were drinking within one night.
Reception yes on arrival as read on here. Want an upgrade 60 euro. Fell for it. Although I’m glad as the annexe hasn’t great reviews !
The cleaning baffled us, next door was my father in law who had his room done daily , in a week ours was done twice along with change of towels. Not sure of reason behind this.
Hot water. Huge huge problem. Basically we didn’t have any. Odd morning ok. But evening no chance. And weather wasn’t great so a week we didn’t really warm up. Along our floor everyone complained to reception so wasn’t just us.
When we mentioned it to reception we were asked “ are you sure”. Pretty sure we know cold water.
On the last day we were allowed to keep one room until flight free. This is great customer service.
We looked to book again September and this hotel kept coming up. We didn’t pick it. Which is sad as not a bad hotel but the cold water is a huge put off.
- Free parking