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“Looks good but service lacking” 2 of 5 bubbles
Review of Hotel Letsos

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Hotel Letsos
Ranked #7 of 7 Hotels in Alykanas
Cheltenham, United Kingdom
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Looks good but service lacking”
2 of 5 bubbles Reviewed May 28, 2014

Good location, cheap deal but hotel service lacking, Bar meals poor,WiFi poor very patchy,pool ok,
Room ok, but fridge sounded like a engine room of a ocean liner had to turn off at night to get to sleep. A lot of Mosquitos, towels lacking and quite used and rough.

The price we paid was cheap so we used facilities elsewhere and went to the beach all day.

The Greek lady owner was pleasant but they really do not have a clue what customers expect,

The English lady Mel was pleasant but did not communicate very well from customer to owner as nothing got done when we requested. No hot water for first three days so had to have cold shower.

Really enjoyed the local tavernas and restaurants the beach was great so will visit again but will stay somewhere else.

Room Tip: Difficult the pool rooms are noisy in the evening from the bar,the west road facing rooms get a lot...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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614 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
South Wales, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed May 26, 2014

I worked in the Travel Industry for many years & continue to visit many accommodations in Greece & its beautiful Islands . Yes, we all have our own preferences, whether it is a Hostal or a 5star Hotel /Apartment.. - & the majority of people understand the differences ---- BUT one vital requirement which must apply to each & every holiday we are allowed to purchase is acceptable HEALTH & SAFETY STANDARDS ... There is No Price on that - not even for The Letsos -
There are various Studios & "Family" Rooms ( some are 'annex' !! ? being sold under various prices at the 'Letsos Hotel' - So, sad to say, but the expression "the good, the bad & the ugly" springs to mind.
The Letsos is clearly advertised as a 'Superior Modern 3star Hotel ' & high supplements are applied, for example, to the "Family Room". Yet, in reality, "Family Room" could be viewed to be dangerous :: eg) plastic wiring is badly stapled to the open-plan wide slatted wooden 12 step staircase which leads steeply from the small studio area up the twin bed family sleeping area..!!
(It did not have table & chairs inside if you wish to feed the family which other 3star Aparthotels certainly do provide ) Only 1 small towel per person supplied ( NOT changed daily ) .. Filthy ground-in dirty back communal areas.... Dirty, greasy side tables / doors in rooms ......Masses of flies.. (- live and dead ) in corridors & back reception areas, side entrances. and staircases ."..- the health issues list is endless....
Lets hope that these issues are addressed immediately under trade description/ Health & Safety by the UK Tour Operators or withdrawn from sale before the school holidays.

Room Tip: Check out with Tour Operator PRIOR to booking holiday ( eg Thomas Cook etc) EXACTLY which standard...
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  • Stayed September 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank HSrep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Alykanas hotels

Wellingborough, United Kingdom
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed May 23, 2014

After reading some of the reviews I was expecting the worst, something like the scene from the inbetweeners film. I was actually really pleasantly surprised with what I found. The pool area is spacious with comfortable sunbeds. The reception area is modern, we were greeted very pleasantly by the owner, there is an extra charge for the safe but this was only €15 for the week, they are located in the reception and you need your own key and the reception has the other key to open it which gave added reassurance. The rooms are a little dated but my view is it's not 5* so don't expect it, we did have single beds and these were not most comfortable. The cooking facilities were basic and if you have booked the room rather than apartment on a self catering basis, be prepared to eat out as I would not say you could fully cater with what is provided. There were a few pre season issues with hot water which they were trying to rectify, I found all if the staff helpful and friendly. Our door lock wasn't working, we asked Mel about it and within 10 minutes it was fixed. I found that they staff could not do enough for you and were always around if you needed anything. Don't expect the room to be cleaned daily, the towels were changed every other day, the bedding was not changed during our week stay. My view is you get what you pay for, don't expect 5* luxury, if you are paying 5* price in the height of the season you may be a little disappointed. The hotel us in a great location, with only a five minute walk to the beach, and it is in the middle of all the bars and restaurants. It reminds me a little of a Greek fawlty towers, with that kind of charm and quirkiness.

Room Tip: If you book on a self catering basis, check before you go if you have just a room or an apartment. T...
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Foxyvegaschick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 22, 2014 via mobile

Hello everyone,
Please don't listen to the bad reviews. We have been coming here for ten years now and absolutely love it! The location is perfect, the family and staff are great and will go out of their way to help, we normally go on a self catering holiday and have always found the rooms perfectly adequate for cooking (although normally always end up eating out all the time, greek food is too good to pass!), the maids come in nearly every day to clean bathroom, floors etc & fresh towel's a couple of times a week, beds quite comfy and have normally got extra pillows in the wardrobe if needed. You only need to ask if you need something and they will help if possible! For all you moaners...remember your in greece not staying at the ritz or a 5* hotel in dubai!!! Your there for a good time, not a long time...so enjoy it! Dont be put off booking, trust me you will fall in love with zante and all it has to offer.

Stayed May 2014, traveled as a couple
Helpful?
5 Thank vernon30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 17, 2014

just back from the letsos hotel (may 5~12 2014) was a bit scared as to what we where going to find after all the bad reviews.couldnt have been more surprised.the hotel is lovely.very clean and spacious.ok rooms are basic but its not a 5* star hotel.mel on reception is brilliant really helpful.pool is quite big and there are plenty of loungers and umbrellas.had a brilliant week there and would not hesitate to go back.was our first time in greece and we werent disappointed in choosing the letsos.didnt try any food as it was beginning of season and it wasnt up and running while we where there.hoping to go back again soon and will definately stay here again. peace quiet and relaxation what more can you ask for.

Room Tip: the apollon restaurant across the road is fantastic for breakfast also le carretta restaurant furthe...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank jennifer c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alykanas, Greece
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 14, 2014

Currently in the hotel as I am writing this review the hotel is lovely yes rooms are a little dated but cozy food is amazing and staff are so friendly pool is lovely sunbeds are comfortable made of soft wicker and bus routes in and out of zante town beach 3 min walk away very relaxing holiday x

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank kateA1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnsley, United Kingdom
Level Contributor
87 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed May 10, 2014

Visted the letsos complex in august 2012 for 2 weeks. Rooms very basic think we were only cleaned twice? in the 2 weeks. No kettle just Fridge & Cooker hob! in the room.

Had some power cuts problems in the complex if too many people were cooking in the morning the power would go off!!!!!

Room was over the reception area on the top floor had great views.
Food in the bar was ok, had breakfast several times ok.

Plenty of restraunts nearby with great food.

You have to pay 100 euros for the air conditioners to keep cool in august. Very hot!!

  • Stayed August 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank john w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Letsos

Property: Hotel Letsos
Address: Alykanas PC 29100, Greece
Location: Greece > Ionian Islands > Zakynthos > Alykanas
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 7 Hotels in Alykanas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Letsos 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Letsos Hotel Alykanas
Hotel Letsos Zakynthos/Alykanas

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