The positives:- Hotel looks great from outside, good size pool, always get sun beds, food from bar as good as any restaurant and good value for money (staff could be rude at times), good location to beach etc.(lovely sandy beach)
I have done cheap and cheerful holidays before so my expectations were not high.
The negatives :- the accommodation is so bad it's laughable. Started with the cost of air-con while at reception (200 euro's for 21 nights), then spent the whole 3 weeks complaining it didn't work (was given a free fan though). Very limited utilities (we were self catering), the hot plate did not get hot enough to boil a cup of water (waited 18 minutes and gave up). The third bed so bad my son slept on the floor. Drain backed up every time you used the shower, flooded the bathroom and the hallway. One of my son's decided to have a bath one evening, after pulling the plug to drain the water, he literally flooded the whole apartment (imagine a bath full of water on your living room floor) The shower tap had a constant leak of hot water, started as a small drip, by the time we left it was like someone had left the tap on. It became that bad that it burnt your leg when having a shower (one positive, at least we had hot water unlike most other guest we spoke to). The toilet stopped working, after flushing the tank would not refill, had to use the kettle(we had to pay for to get boiling water) to fill it, took four days to get repaired. The maid did try her best cleaning, but not up to standard (not a major problem, after buying some cleaning materials I did it myself).
At a restaurant one evening, the staff laughed when I told them where I was staying, they called it the Animal Zoo, due to the mosquito's and mice. I definitely suffered from the mosquito's (bit every night) but no mice. Other guests said they did have mice (hard to believe but true).
As well as similar issues as myself, other guests complained of no hot water, some no water at all, some apartments the electricity went off continuously (not power cuts as you would expect).
If all you need your apartment for is to store your clothes, then I would recommend it, otherwise steer clear.
Overall a great shame as I'm sure that at one time this was a great hotel, but it is now worn out with no money spent on maintenance, not sure how its maintained its 3 star rating.
If you can't avoid, at least be prepared for what you are going to experience.
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- Also Known As:
- Letsos Hotel Alykanas
- Hotel Letsos Zakynthos/Alykanas