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“Very comfortable”

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Premier Inn Truro Hotel
Ranked #1 of 1 Hotels in Carnon Downs
London
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Very comfortable”
4 of 5 bubbles Reviewed June 26, 2013

Stayed here for 3 nights whilst having a look around Cornwall. Very clean and comfortable. Check-in lady was extremely pleasant and helpful. Room was nicely decorated, bed comfortable and the bathroom was more than adequate. Would say it would be nice if they had a few toiletries or even a complimentary shower cap! Hair dryer was great - better than my little travel one.
We ate at the restaurant for breakfast and it was very good indeed, I had the continental which isn't really because you get loads to choose from and it was very reasonable. My husband had the cooked breakfast on one of the mornings and there was lots of it. We also had dinner there one night and the manager was very on the ball and all the staff were very efficient and our waitress was very friendly. There was a great deal on - we had two main meals and a bottle of wine for £16 and then desserts were £1.99 each - and the food was typical good pub food - bargain!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlamGranLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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703 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • German first
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  • Any
English first
London, United Kingdom
Level Contributor
51 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed June 24, 2013

Well it's a typical Premier Inn.
My room was a bit dark and didn't have much room despite the hotel being in a rural area. BTW OK if you have your own transport but inconvenient of not as it is few miles out of town. Points deducted for being mean with Wi-Fi in the rooms - only 30mins and for the smell of drains

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SOASIAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
134 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed June 20, 2013

Nice place to hang up your coat, turn off the phone and recover from the journey.
Excellent greeting, good bedrooms and furnished well.
Overall a happy environment despite being a bit 'out of town' the friendly atmosphere made it a pleasure to stay on site.
Neighbouring restaurant had a good choice on offer and a fine selection of beers.
FEET UP TIME

Room Tip: Book the table at the restaurant, it does get busy. On my visit I ate outdoors on the extensive pat...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KThewander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 bubbles Reviewed June 17, 2013

I checked in at around 8PM and I was given the last room in the hotel, this room is for disable people, that is not a problem, but the problem is, the single bed, with all the adaption next to the bed, the string handing over your when you sleep, toilet facility not clean very dirty, no toilet paper, the bed stinked of urine, dirty carpet, it was like walking into a £10 a night B&B. complained to the reception, was not very help at all. Reception could not do anything, even offer me a temporary bed replacement, All round was let down, will think twice when I make another booking at this hotel.

BUT I DID GET A CALL BACK AFTER MY COMPLIANT AND GOT MY NIGHT STAY REFUNDED.

Room Tip: When requesting a room ensure you ask if this is not the last room in the hotel
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Khuram A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Truro Hotel, responded to this review, June 24, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. We are however, pleased to learn that you were refunded in line with our Good Night Guarantee. Your feedback is very much appreciated as it enables us to improve standards. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 12, 2013

We stayed for a weekend break, usual friendly and efficient check in as we expect from premier inns, room very clean,bed huge. Large terrace out side restaurant with lovely views of the surrounding countryside, Whilst the we visited Lands End, Falmouth, Marizion and Newquay pretty central base to get to these places.

Friendly efficient service in the restaurant, which served the usual pub grub style food for dinner. Cooked breakfast orders are taken at the table rather than self service, which I don't mind as like to read my papers with a cuppa before eating anyway.

Had to collect newspapers we had ordered from hotel reception, some of the premiers deliver to your room... but hey maybe I'm being a bit picky.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rae V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed June 8, 2013 via mobile

Tried booking 2 rooms for July 28th for daughters birthday on website rooms £29
Tried several times to book and wasn't able
Rang direct told to ring back next day
When looking on website rooms had gone up to £149 this seems absolutely disgusting

  • Stayed June 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lighters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

The hotel is just outside Truro and located in a spot with fantastic views over the countryside. The staff are friendly and helpful as usual at Premier Inn. Food is eaten at the adjoining Table Table restaurant. Dinner very good quality.
Breakfast was not as efficient as usual Premier Inn as hot food was not self-serve but had to be ordered.
Rooms clean and comfortable as is the norm for Premier Inn

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happy029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Truro Hotel

Property: Premier Inn Truro Hotel
Address: Old Carnon Hill, Carnon Downs, Feock TR3 6JZ, England
Location: United Kingdom > England > Cornwall > Truro District > Feock > Carnon Downs
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Carnon Downs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Truro Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
Situated on the A39 which links Truro to Falmouth. For shops and local amenities Truro town centre is only 3 miles away. Conveniently located for Truro train station and only 16 miles from Newquay Airport. Our Truro Premier Inn has everything you'd expect, incredibly new comfy beds in every one of our 86 rooms and an onsite Table Table restaurant for a fresh new twist on eating out. ... more   less 
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Also Known As:
Premier Inn Truro Hotel Carnon Downs, Cornwall
Premier Inn Carnon Downs

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