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“Impeccable accommodation with great facilities for families with small children” 5 of 5 bubbles
Review of The Valley

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The Valley
Certificate of Excellence
Christchurch, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Impeccable accommodation with great facilities for families with small children”
5 of 5 bubbles Reviewed July 8, 2013

We stayed in a Beacon cottage between 21st and 29th June. High standard of accommodation. Kitchen well stocked with equipment and cot, baby steriliser, stair gates, step stools provided free of charge. Nice little play area for small kids. Cafe Azur provides a nice menu with specials each night with kids under 5 eating free. Accommodating kitchen as meals adapted for special diets in party. Indoor pool lovely and warm. Nothing bad to report!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FamilyHirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 reviews from our community

Traveler rating
    107
    26
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Yorkshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 27, 2013

Returned from 5th stay in 3 years and have booked to return again later in the year. The accomodation is excellent and is ideal for people like us who travel with their dogs. The staff are all very friendly, the grounds are always kept clean and tidy and the location is perfect for exploring Cornwall at its finest. We highly recommend The Valley and continually look forward to our next visit. Our 'boys' (dogs) love it and settle very quickly into the fantastic accomodation.

Room Tip: Stayed in many of the different cottages and found them all to be excellent.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 23, 2013

3rd stay in last two years, already booked for late August. Meets all our needs - clean, spacious, great location for visiting all the areas we like to go to in Cornwall. Consistently recommend it as a place to stay and in fact family members have already visited, and now re-booked off the back of their first visit.

Room Tip: We are family of three and prefer a "Haven" cottage as it meets our preference to be away...
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  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SteveC187062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worcestershire U.K.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 22, 2013

Just returned from our 10th stay in 4 years and had another fabulous break. The cottages that we have stayed in (The Beacon and The Haven) are always beautifully maintained. The Valley is located in a lovely village location only minutes from Truro and Falmouth. All the staff are very friendly and always pleased to help. It's also very peaceful being tucked away and so incredibly quiet (just birds and the meandering stream nearby). Looking forward to our next visit soon.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank byrdman11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, UK
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

This was our first visit but will definitely not be our last. It is all that the other positive reviews say. Great place, lovely, clean, smart and excellent position to explore both the North and South Cornwall coasts. There are some perfect places to explore with our dogs and Meg was extremely helpful. Thanks.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Tiger8Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jublu, Manager at The Valley, responded to this review, June 17, 2013
Many thanks for taking the time to post a review; it is certainly helpful to us to know that the cottages, restaurant and, very importantly, our team at The Valley all combined to make your holiday enjoyable! We are glad that your dog also enjoyed his time with us; you are right, we are well positioned to be able to enjoy loads of walks both within The Valley, around the local village of Carnon Downs and in the surrounding areas. Hopefully he enjoyed his welcome bag with gift and chew too?
We are also pleased to hear that you will be coming back to The Valley in the future; our repeat guests form a huge percentage of our total guests and that helps us to know that what we have and do is what everyone wants. Look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed June 1, 2013

This was our third visit and yet again, we were not disappointed. The standard of the accommodation was high. Time has clearly been spent on the gardens as these were much better than in previous visits.

The service at Cafe Azur was excellent and the food every good.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheclanEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jublu, Manager at The Valley, responded to this review, June 17, 2013
Thank you for writing another review for The Valley and for commenting on the 13 acres of grounds. You are right, we have spent time and effort on the garden and wood areas to improve the visual impact and are delighted that you noticed!
Café Azur is a relaxed environment in which to enjoy a meal and we hope that our constant efforts to change the menus enable you to have a different experience each time you visit. All the food is fresh and locally sourced and maybe next time you could take the opportunity to create your own dish and let our talented team prepare it for you!
We are now offering repeat guests like yourselves very special offers for certain weeks of the year in a newsletter so watch out for the next one!
Look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

We stayed at the valley for a week with our young baby in May. The place itself is lovely, we stayed in one of the Haven cottages and it was beautifully presented and everything was in great condition.

The location is also brilliant, perfect for exploring all of Cornwall.

We would definitely return.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JimmyRobertson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Valley

Property: The Valley
Address: Bissoe Road, Carnon Downs, Truro TR3 6LQ, England
Location: United Kingdom > England > Cornwall > Truro > Carnon Downs
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 Specialty Lodging in Carnon Downs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Valley 5*
Number of rooms: 46
Official Description (provided by the hotel):
The Valley is an exclusive collection of 5 star luxury cottages set within a scenic valley in the heart of Cornwall. Enjoy indoor and outdoor pools, tennis, squash and contemporary bar and restaurant, all within the security of a 13 acre gated environment. ... more   less 
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Also Known As:
The Valley Hotel Carnon Downs
The Valley Carnon Downs, Cornwall

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