Overall, a pleasant stay with decent service. Good pool, pretty good food and conveniently located.
I can't help but feel slightly short-changed though. The main website photo advertising a vista (see below) that didn't exist was misleading. And charging for Internet and entertainment just left us with a slight sour taste for what is supposedly a 5* hotel.
- Clean and spacious.
- Maid comes daily.
- Double beds don't exist - two singles put together.
- Our bedroom had adjoining kitchenette area. This includes a fridge, hob and small eating area. There are saucepans, cutlery and glassware should you want to cook.
- Bathroom was shower-only. Complimentary shower gels etc included.
- Don't expect the TV to entertain you in the evenings - nearly all Greek channels.
- Air con though we never used it
- The pool will be where you hang out most of the time and it's fine. As a previous poster pointed out - the website's photo of the infinity pool has been 'digitally enhanced' to remove the visible telephone lines and power cables. Cheeky if you ask me.
- There's a hotel shop selling drinks, crisps, sun cream, newspapers etc. Kato Stalos has a wide array of supermarkets within walking distance if you want to buy cheaper alcohol/food etc.
- There's a pool bar serving wide variety of food and drink. Salads are around €5. Cocktails are upwards of €6. It would have been nice if they'd offered happy hour early evening. Apart from the financial benefits, it would have been a great way for the guests to integrate more.
- Internet is chargeable on a pay as you go basis, connecting/disconnecting as many times as you want. 90mins for €5 or 200mins for €10. Either use one of their PCs or login wirelessly. iPhone users should steer clear though as staff reported it was a common problem to disconnect and therefore you'll use up all your remaining credit.
- There's a billiards and tennis table, as well as a number of amusement arcade machines and massage chairs. Everything is chargeable.
- For a 5* hotel, there should really be some gym/spa facilities. The hotel can order in a masseur/masseuse but it was expensive. €50+.
- Guest entertainment is limited here in the evenings. There's a Greek evening with music and dancing, plus a one-man singing show too. Would have been nice to have had a film, games or quiz night. For more evening entertainment, head for Chania.
- Breakfast is buffet style and plentiful. Fruit, cereals, toast/croissant, egg/sausage/bacon etc. Only suggestion is would have preferred freshly a chef making freshly cooked eggs. Apart from tasting better, it would have also saved on their food wastage.
- Dinner is again buffet style with lots to choose from. Soup, toast, big mains, salads, desserts. Again would have liked to have seen them offering some fresh cooked food too. i.e. a BBQ grill or something outside.
- Nice touch was on our arrival late at night, the staff had put aside a plate of food in our rooms (we were in Half Board).
- The hotel is located in Kato Stalos, a small province to the West of Chania. Don't be concerned that it's not in Chania itself - Chania is far from a sleepy fishing port so it's nice to avoid the hustle and bustle. That said, one thing the hotel's website cleverly disguises is there's the main beach road separating the hotel and the beach. Yes, you hear some traffic but the complex is big enough that you'd barely hear it. And as the majority of the hotels are by/near the beach, most hotels are in the same boat. Airport transfer is €40 one-way (30 mins). Bus into Chania is around €3 one-way (10 mins) or buy a return for a discount. There's a bus timetable in reception - buses are approx every 30 mins with last bus departing Chania around 22:30. Should you wish to stay in town late, a taxi is €12 one-way.
- Walking into Chania would take well over an hour.
- There are various tour operator folders advertising affiliated car rental agencies. Wander down the road and there are plenty of alternatives which we found were cheaper. Can't recall car hire but we hired a moped for €20/day or €35 for 2 days with petrol under €5 for 150km.
- Everyone heads for the old town down by the seafront. Plentiful supply of bars and restaurants. Mains are around €8, wine starts at around €12.
- Plenty of shopping here, especially for leather wallets and bags, as well as 'designer' clothing.
- The hotel could have done with some better town center maps.
- We stayed beginning of October and the weather was mixed. A few sunbathing days but even more overcast days. Make sure you take a jumper for the evenings.
- Official Description (provided by the hotel):
- Cretan Dream Royal is a new 5-star hotel, 6 km from Chania towards Platanias, in Kato Stalos,offering luxurious accommodation.Cretan Dream Royal is opposite (20 meters) of the beach of Kato Stalos and has access to the beach through an underground tunnel.Another feature of the Cretan Dream Royal hotel is the main fine-dining restaurant as well as an informal tavern with an a al carte menu. There is also an elegant pool bar with outside seating so you can enjoy a cocktail along with fabulous ocean views. ... more less
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- Also Known As:
- Cretan Dream Royal Hotel Kato Stalos
- Cretan Dream Royal Chania
- Cretan Dream Royal Stalos, Crete - Chania