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“Confused”

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Hotel Stella Katrin
Ranked #2 of 4 Hotels in Adele
Chesterfield, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Confused”
3 of 5 bubbles Reviewed August 19, 2013

Being positive to start with, the room was, although basic, spotlessly clean, fresh and tidy and was cleaned on a daily basis.

The majority of the staff were very friendly and helpful. Not all however. We arrived at 2.15, 15 minutes after lunch had finished and we were not even offered a crust of bread or a cup of coffee or tea. We were told that we would get lunch on the day we left. When I pointed out that we were leaving at 10.00 in the morning so that would not be possible, all we got was a shrug of the shoulders.

It would be fair to say that we would not have starved but the 'hot' food was luke warm at best and practically the same day after day for lunch and dinner. I wouldn't have needed teeth to chew on most days. Much of a muchness. Not sure about having to clean up after yourself at mealtimes scraping waste into one plastic tub and putting dirty cutlery in another, it didn't hurt but just didn't seem right. I didn't choose to go self catering.

All inclusive obviously means different things to different people. Only one type of beer, one red wine, one white wine and soft drinks available. Not even local spirits or a choice of wine or beer. Ice cream not included. Apart from meal times tea and coffee only available over a two hour period in the afternoon.

Pool was lovely but you have to 'chase the sun' as most of the area was in the shade as the sun moved around.

I titled this review 'confused' because I really enjoyed my holiday but have to say I was glad that I only went for one week not two based purely on the food, lack of choice and what wasn't included in the 'all inclusive'. Would I go back to this hotel? Only if it was a freebie.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nigel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    34
    35
    21
    20
    12
See reviews for
31
50
2
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Swedish first
  • Any
English first
Limassol, Limassol, Cyprus
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed August 12, 2013

NOT what is looking in to the photos? THIS IS THE TROUTH. There wasn’t any hot water after 9 -10 in the evening. The satellite tv was not working. The breakfast, lunches and dinner was very poor and every day the almost the same. In all inclusive reservation has nothing to do with hotels, they include whatever they like and the time they like. For example they offer beer in the morning at 10 but not a Greek coffee or frappe. The strangest to me was that they expected from the residence to clean the table and take dishes to the kitchen after food as we were at our homes (- is that a hotel?) No activities to spend even a minute at the hotel.The staff were ok and polite and its pool was good.

Room Tip: if you choose it not in ground floor and not a full board
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Athini G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Adele hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

My boyfriend and I stayed at this hotel for two weeks in July 2013, we had a beautiful stay, the staff at the hotel couldn't of been more inviting, welcoming or helpful. It was very nice to get to know them. Our room suited is perfectly, it had a balcony looking over the pool. I have to make a special mention the the chef/cook, the good was gorgeous, absolutely divine! She's an amazing chef. The beach is just a 2 minute walk away and it was very tidy and quiet (maybe because we stayed out of the main season) and there are shops seconds away selling essentials like water and sun cream so it's in a really great location. Thank you for a great stay!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LauraAndStu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wadowice, Poland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 5, 2013

We found this hotel on booking,com but after we contacted directly with the reception and book one week of holidays. When we arrived to Adele we were welcomed by very kind lady on the reception. It was very late in the night, but we checked-in really fast. The room that we got was big and comfortable. The bathroom was clean. It was pleasure to stay there. Food in the restaurant was tasty but almost every day the same. Greek evening was the best day-we could try local specialities. to the beach was just 100 metres, and we were there almost every day, because on the pool side was to many people. We wrere satisfied with the service they offer, staff was friendly and helpfull. we will be definietely back there one day.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank Danka M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 22, 2013

Last summer I spent nice romantic time with my partner in this cosy family hotel. We enjoyed especially the swimming pool, food was tasty and staff was really friendly. Beach is 4 minutes from the hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Monika L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Санкт-Петербург
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 22, 2013

I've been in Greece with my friends for 12 wonderful days (company of 6 people), and we have stayed in Hotel Stella Katrin. Small but cosy hotel, with everything what we needed and expected from the hotel of this category. When you search for hotel - think what you need on your vacation!
Rooms in good condition, regularly cleaned by veeery nice greek woman Maria (very pleasant and smiley), its was pleasantly to come back in this room! Actually the stuff in general was friendly and affable, boy-barmen are very funny (even tried to speak russian))))
There is a small pool on the territory, enough for morning refresh, for other purposes Greece has SEA :))
Supermarkets (they have almost everything what tourists can ask) are close to hotel, 15 min by us to the centre of the town. nice :))
So I can say that this hotel was good value for our money, i am definetely satisfied. I would stay there again, we didnt visited all the beautiful places on Crete so we have reason to come again and we will stay there for sure!!!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lena_zhivaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slovakia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 22, 2013

i stayed in the hotel for one week with my mother, father and sister. we were really satisfied with everything during our stay in this hotel. We had a very tidy room with a regular cleaning, everybody working in the hotel were very nice, pleasant and charming – from the reception, through the restaurant and bar, all in all the service was of high quality regarding its only 2 star hotel. We loved the food and the drinks, it was incredible. There was a nice surrounding with the beautiful nature and many activities for us to do. There were for example chances to participate in water sports, such as water volley – my sister loved it. We went for a long walks there was a fresh air, it was in may so it was not so hot. We were in this area for the first time and definitely fell in love with it. We are planning to repeat our stay in this hotel in this year 2013 too. We would like to thank all the stuff to make the holiday unforgettable and send greeting to all of them. We are looking forward to polite and always-smilling people, delicious food and comfortable rooms!

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Miranda00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Stella Katrin

Property: Hotel Stella Katrin
Address: Kambos Adele, Adele, Crete 741 00, Greece
Location: Greece > Crete > Rethymnon Prefecture > Adele
Amenities:
Bar / Lounge Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Adele
Hotel Class:2 star — Hotel Stella Katrin 2*
Number of rooms: 12
Reservation Options:
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Also Known As:
Hotel Stella Katrin Greece/Adele, Crete

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