We love Olhos D'Agua and will visit again. The apartment was great and the location excellent. I'm not sure about the management agent though. The individuals we spoke with at the office weren't overly friendly or informative. I am also not sure to what extent the cleaners are meant to clean to. We were there for 12 days and had a visit on the middle Friday of our stay. The towels and sheets were replaced but the floors were not touched nor where the bins emptied. I'm not sure what they are meant to do but I was a bit surprised. To answer the question below 'maybe'. Like I said the apartment was great and whilst the prior planning and communications with the management agent were excellent the interaction with the team on the ground was not.
Spent 2 weeks here as a couple and found apartment to be clean and tidy with nice balcony that caught the sun all morning. We are regular visitors to Olhs D'Agua and like this central location. The TV had all promised channels and Wi-Fi worked perfectly all the time. Maid service once per week and all areas inside and out (pool) were kept clean.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|