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“Excellent time on our honeymoon”

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ClubHotel Riu Guarana
Ranked #3 of 8 Hotels in Olhos de Agua
Certificate of Excellence
Shropshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent time on our honeymoon”
5 of 5 bubbles Reviewed July 7, 2014

The staff were brilliant, couldn't do enough for us. The food and drink was fantastic. Exceeded our expectations by far. Lovely local village, nice shops and bars, fantastic local excursions, will be recommending this hotel to family and friends.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank Nicki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,822 reviews from our community

Traveler rating
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5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (383)
Date | Rating
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English first
Leeds
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 7, 2014 via mobile

When I arrived I was surprised at how many people had come to stay at this hotel. The lobby was absolutely packed with holiday goers. My first thought was 'I'm going to be here all day in a lobby like a greenhouse'. Thankfully this wasn't the case! We were greeted with a glass of fruit juice and the queues for room designation went down very quickly. The rooms were fantastic, always cleaned thoroughly, beds were very comfortable (if you found that this wasn't the case reception were more than happy to bring up a mattress topper and extra pillows).
The purpose of this holiday was to celebrate my birthday with my partner, and when I returned to my room on my birthday there was a glass of champagne and a happy birthday note from hotel management.
Entertainment staff were delightful! Some of the shows were cheesy to say the least but the staff were always involved and looked to be enjoying themselves!
Food was repetitive for most of our stay but I didn't mind as it was always beautifully cooked. I would recommend visiting the Asian themed restaurant if it is open because that was lovely! I didn't get a chance to eat at the steak and grill restaurant as it opened the day after I left but I would have visited there too.
Trip to the shopping centre is good and if you have enough euros I would go to the water park and swim with the dolphins too. Amazing experience!

I was pleasantly surprised at the weather during our stay. I had written it off as an overcast and windy holiday but the temperatures exceeded 23 degrees every day and it didn't rain once!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LaurenRichardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 6, 2014 via mobile

Just got back from 10 day holiday at riu guarana,we had got married a few weeks ago and when we arrived we had been upgraded to a Grande room with big double bed and champagne on ice,from check in all the staff could not do enough for us,food was great always lots of choice and constantly changing menu and never had to wait for a drink self service taps for beer and wine or from the bar along with cocktails and shorts,everywhere spotlessly clean and tidy and never a problem getting a sunbed.we were made to feel very welcome and thoroughly enjoyed the holiday

Stayed June 2014, traveled as a couple
Helpful?
2 Thank mark b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cramlington, United Kingdom
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed July 6, 2014

Just returned from two weeks at this hotel with my husband. The hotel is spotlessly clean and especially impressed with the public areas. Rooms are a good size and I would suggest asking for a pool view. Bed was very hard but asked for a topper which was very quickly brought and this made it very comfortable. Food was OK plenty of it and very fresh but to my disappointment no grilled sardines on the menu. The staff cannot do enough for you and work extremely hard. The animation team were better entertainment than the professionals brought in.

There is only one bar in the evenings indoors which is where the entertainment is. It would have been nice if the hotel had a lounge for adults only where they could have a quite drink in the evening without children running around. Same goes for the quiet pool maybe that should be adults only.

I would be very happy to return for another holiday but probably with our grandson as I think it is better for families.

Room Tip: Ask for high floor and pool view.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PMS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 6, 2014

Having recently returned from a 10 day holiday and feeling relaxed..
The hotel was spotless through out.Staff always working hard.
Checking in was quick,we were lucky to get into our room straight away .Which was over looking the pool.
As previously mentioned on other reviews we were expecting the beds to be uncomfortable,but this certainly was not the case.Infact they were one of the most comfortable beds we have slept in at other Riu Hotels.
The animation team work so so hard.They are always around trying to make your holiday special.
The evening entertainment they put on is very enjoyable. You have to remember they are not professionals.But very good even so.
The food we had no problems with.They cater for all diets. Salads and Fruit was amazing especially the Oranges.
Wi Fi is free for 90 min every day which can be a tad slow but ...you are on holiday.....
One thing which was a little disappointing was the Swim Up Bar..The only drinks on offer there was Beer,one Vodka Cocktail and a Fruit Punch type thing...Not the best if you don't like Beer or Vodka....
Towels on the beds can be a real pain but there were always plenty of beds to be found.If you couldn't find one the staff are more than willing to sort it..
Phil the Thomson rep was always to be found and very helpful and friendly.
The beach was not far outside the hotel which you accessed by wooden steps,these were not too steep at all .A lovely walk down.Once there a beautiful beach.
Overall a lovely choice of stay and hotel.
Enjoy...

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tracielove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 5, 2014

I came back from this hotel last week. I visited with my friend. The hotel was spotless, room a decent size with balcony. Shower was fab and powerful the .air con wasn't that good, but at least took some of the heat off. Day time around the pool was really busy and we struggled to get two beds as lots of them had towels on...my pet hate. Bar and restaurant staff were lovely and so helpful, there was always plenty of drinks to be had! And the slashes were great. We went into villa moura each night and had to wait a while for a taxi and it cost approx 20 euros. The food in the day was lovely, lots of hot and cold dishes, however the restaurants finished at 3 and then it was burgers and hotdogs at 5 or you had to wait for the grill to open at 7 if you wanted a proper meal..it wasn't a problem to us as we liked to go out early but I think the lack of choice would have been a problem if we had been there longer. Overall a lovely holiday and the pools were great.

Room Tip: Beds are a bit hard
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank shelagh1925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, england
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed July 5, 2014

It's our last night at this hotel and we have thoroughly enjoyed ourselves. Everything is good, the food, the service, the cleanliness, the entertainment team, who work sooooo long everyday are amazingly friendly and will do anything to please. the management are also very keen to help with any problems.
We loved it here, and our only reservation is the pool area.
Although the pool is lovely and absolutely spotless, it's very crowded and hard to get a bed after 9am. The beds are sooooo close together, too close for comfort, and it made us feel uncomfortable. The problem would be solved if the hotel would allow people to spread out onto the grassy areas, but this is prohibited, so there we are, all cramped together, sharing each other's shade, or too frightened to put our shade up because it will put the person next to us who is sunbathing into the shade ! shame, Apart from this problem, the holiday was great.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank barryandr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Guarana

Property: ClubHotel Riu Guarana
Address: Quinta do Milharo | Olhos D'Agua - Algarve, Olhos de Agua, Albufeira 08200, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Albufeira > Olhos de Agua
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 8 Hotels in Olhos de Agua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Guarana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Opened summer 2008. Located in Olhos d'Agua in the Algarve. 6-Storey main building and 2-storey annex building. 15 Minutes' walk from Praia da Falesia beach. Access to a small cove from the hotel Riu Palace Algarve is via cliff side steps (an approximate 10 minute walk). 8 Km from Albufeira. 500 M from various shops. 35 Km from the airport. 500 M from a bus stop. Credit cards accepted: MasterCard, Visa, Diners. ... more   less 
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Also Known As:
Clubhotel Riu Guarana Albufeira
Clubhotel Riu Guarana Hotel Albufeira
ClubHotel Riu Guarana Olhos De Agua, Portugal - Albufeira

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