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“Fabulous location, excellent service” 5 of 5 bubbles
Review of Quinta Do Lago Hotel

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Quinta Do Lago Hotel
Ranked #3 of 6 Hotels in Quinta do Lago
Certificate of Excellence
Hever, United Kingdom
1 review
“Fabulous location, excellent service”
5 of 5 bubbles Reviewed May 19, 2014 via mobile

The wonderful position of this hotel cannot be beaten by any other in Quinta do Lago. We have been coming to this hotel for almost 20 years and whilst we accept that it could do with a general makeover, the food, the quality of service and the friendliness of the staff who have all been here for many years far exceeds the more modern and rather glitzy hotel up the road ! We would urge you to visit this hotel and are sure you will not be disappointed.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nicki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • English first
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English first
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 24, 2014

The setting of this hotel is superb and thankfully the hotel is designed with plenty of terraces to enjoy the view over the lagoon, beach and sea. Very Portuguese in style with extremely comfortable and spacious bedrooms - I slept with the doors to my balcony open at night and was completely undisturbed which is always a bonus. The staff were extremely friendly and experienced and the evening meal was delicious. The hotel is located within the Ria Formosa Natural Park with an abundance of birdlife - from flamingos to spoonbills and the weather in March was gorgeous with temperatures around 20 degrees Celcius. There are no less than 7 golf courses on the doorstep and the area is fantastic for cyling as quite flat. A short walk across the bridge takes you to the beach which is completely unspoilt and home to Gigis - a well known fish restaurant which I will endeavour to visit when I next visit. I will be back!

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ClareCobham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 4, 2014

stayed in the presidential suite and could not fault a thing. decided to travel into town one night and got completely lost and no taxis in sight. called the hotel and they sent a car for us. the service is 2nd to none. a little remote from most night life but well worth the stay.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grant R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shropshire
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

Definitely a 5* hotel and worth every penny. The location is superb with fantastic views from sea view rooms. Good facilities for little ones, with a children's play area; tennis courts; outdoor and indoor pools + Jacuzzi; table tennis; golf nearby; great walking area; amazing birdlife (binoculars needed + a book to identify what you see!); stunning beach and pleasant February weather.
The staff are lovely, very courteous and helpful and always a smile. I would heartily recommend the hotel and location, worth going back in warmer weather!

Room Tip: Sea view is worth the extra, with views of the estuary and garden + sea. Only Downside is the rather...
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  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank paradiseseeker50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 25, 2014

Fabulous food. Cannot fault the restaurant. Breakfast was also fabulous buffet style and cooked to order. Wonderful outdoor tables, with view across the heather and water.

Rooms were decorated to be very comfortable. Homely style. Complimenary fresh fruit basket, chocolates and water, was a lovely touch. In my parents' room they recieved fruit and wine.
Rooms with a balcony and cushioned comfortable seats and table. Great TV and range of channels.
Absolutely everything was wonderful. I felt at ease as soon as I arrived. Definitely will be returning here :-)

Room Tip: You can choose garden view or pool view.
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  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank live4u4ria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carluke
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 8, 2014

The manager has already responded to foofoo_11, but as a guest who has just booked his eighth stay at the hotel I would also like to respond.

I understand the frustration that the hotel booked was closed, but would suggest that any blame does indeed lie with Expedia. Hotel Quinta do Lago is approximately 2-3 miles from the Ria Park and definitely represents an upgrade rather than a like for like swap. The pool is average sized rather than small. The grounds and garden are not small. It is not rigid, corporate, unfriendly, lacking in care or personal touch in any way, shape or form. I find the decor of the rooms somewhat dated but this is a matter of personal taste. The sea is not far away and 'what looked like a marsh before it' is the Ria Formosa, a World Heritage Site no less! Restaurant prices are typical for a five star hotel. And no, I am not a footballer nor a corporate client. And the only thing utterly vulgar is foofoo_11's review.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Lewis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelQuintadoLago, General Manager at Quinta Do Lago Hotel, responded to this review, January 31, 2014
Dear Mr. Bryce C.,

Thank you for taking the time to share your heartfelt opinion.

Returning guests, such as yourselves, are the biggest and most honest compliment to the effort we put in welcoming every guest we have the pleasure of serving, and a genuine incentive to go beyond our high standards.

I am also pleased to inform that we plan to continuously renovate our bedrooms and I look forward to your opinion of the changes we are putting in place.

We thank you for your preference and look forward to welcoming you back at Hotel Quinta do Lago in the near future.


Always at your service,

Daniel Alexandre do Adro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed October 31, 2013 via mobile

We were not here through choice. Our break was booked via Expedia. Our chosen hotel was Ria Park hotel. Upon arrival at ria park, we were told that the hotel was 'not open'!!! Due to the fact that they condense staff and customers into one hotel-their sister hotel, Quinta do lagas. So we were sent there, with a casual 'sorry, Expedia should have emailed you the changes' and a map. Upon arrival, it became immediately clear the hotel grounds were VERY SMALL. small pool. Small garden. Little to do. Very very boring. It was so rigid. So corporate. So unfriendly. Lacking care or personal touch. Rooms were really grand. Clean. But very boring. The sea view was so far away and had what looked like a marsh before it. They call it a lagoon!!! Hilarious. NOTHING IN LOCAL AREA. unless you like golf. It was only for golf. Which is fine, had we booked for golf! My problem is the hotel was clean, but lacked any substance. As did staff. As did area. As did 'sea view' as did everything. VERY VERY EXPENSIVE. restaurant prices were obviously only afforded by their corporate clients or footballers! A complete joke. Utterly vulgar. DO NOT GO HERE!!

Stayed October 2013, traveled as a couple
Helpful?
4 Thank foofoo_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelQuintadoLago, General Manager at Quinta Do Lago Hotel, responded to this review, November 27, 2013
Dear Guest,

I am sorry that your stay at our hotel did not meet your expectations and that you experienced a problem during your stay; please allow me to express my sincerest apologies, which I reiterate for the lack of advanced warning regarding your upgrade to your reservation.

At Hotel Quinta do Lago, a Leading Hotel of the World, we continuously strive to meet your needs and expectations; the staff at Hotel Quinta do Lado does its very best to make each guest feel welcome and have a relaxed stay, and we will certainly take your feedback in consideration to further improve our services.

Regarding the distance from the sea and the lagoon which the hotel sits in front of, it is part of the Ria Formosa Natural Park, which was recognized as one of Portugal’s natural wonders. It is a tidal lagoon which connects to the sea and the natural habitat to a wide variety of natural wild life, including many migrating birds. The beach can be found across the famous Quinta do Lago wooden bridge, at a distance of 400 meters.

The hotel sits on 37.500 square meters of gardens, and although I will not argue if this is a big or small area, please note it is considerably bigger that the grounds at Ria Park Hotel & Spa. The hotel has activities on offer in or close to the hotel, like playing tennis, bike and horse riding or swimming in our outdoor heated pool, and many others offsite are available for reservation with our concierge.

Allow me to once again express my sincere apologies for your experience at Hotel Quinta do Lago not living up to our standard and we can only hope you will give us the opportunity to better serve you in the future.



At your service,

Daniel Alexandre do Adro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quinta Do Lago Hotel

Property: Quinta Do Lago Hotel
Address: Quinta do Lago 8135-024, Portugal
Location: Portugal > Algarve > Faro District > Quinta do Lago
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Quinta do Lago
#3 Romantic Hotel in Quinta do Lago
#3 Family Hotel in Quinta do Lago
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Quinta Do Lago Hotel 5*
Number of rooms: 141
Official Description (provided by the hotel):
Hotel Quinta do Lago, a member of the Leading Hotels of the World, is an emblematic hotel built with the finest craftsmanship in a location fit for royalty, overlooking the Ria Formosa Natural Park and the Atlantic Ocean, with elegantly decorated rooms and suites that every year receive countless prestigious and discerning guests.Set in one of the most prestigious golf resorts in Europe, the hotel’s privileged location also offers walking access to the beach, magnificent views over the estuary and the sea, relaxing walks along nature trails where one can observe many species of birds, and a large, lush garden where guests enjoy a unique experience, characterised by the landscape’s tranquillity and natural beauty. ... more   less 
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Also Known As:
Hotel Quinta Do Lago
Quinta Da Lago
Quinta Do Lago Almancil
Quinta Do Lago Hotel Portugal - Algarve

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