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“Good enough”

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Pine Beach Pakostane
Certificate of Excellence
Reviewed September 3, 2012

This was our second holiday on the place. We liked it for the 1st time, therefore came back again. Nice place, reasonable price, very good location, food perfect - quality and quantity very good, nothing missing at the end of the opening hours, scale very good for my (gluten free) diet, fresh vegetables, fortunately no cakes and sweets. No control at the exit this time - no problem to get an apple or such outside.
The hut clean and nice, clothes hangers and whisk added from the last time, which was a small positive point.
Many activities added to the scale comparing to past.
Also the online booking was great.
Unfortunately, few things went worse: The beach and the resort was only accessible for the P.B. customers last time. This year - anybody willing to pay could get in, which ment crowded and noisy sand beach, full beach overall. Horrible. I liked the place as it was quiet, safe and "private" before. No more like this. Yes, the beach beds were added in numbers, but those are booked by anybody, even people from outside. Towels left on the beds for days and nobody controls. I paid for the quiet place on the beach and could not get one as all Pakostane customers were squeezed on the beach! Bad, bad, bad.
And the evening shows - forget to have a nice holiday with children. If your kids are use to fall asleep before 23:00 - avoid this place. Noisy, stupid shows yelling around the whole area. It was not like this before, unfortunately, nearly every evening in the week any loud program went on. Why do P.B. present themselves to be a place perfect for families with children if they deny it by the night actions?
On the other hand, peple working in the resort were all nice, smiling, positive, helpful, great reception service, clean sanitary blocks.

Room Tip: It is worth paying the seaside hut.
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  • Stayed: August 2012, traveled with family
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1  Thank Nela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PineBeachCroatia, Guest Relations Manager at Pine Beach Pakostane, responded to this reviewResponded September 15, 2012

Dear Nela N, thank you for your review and for choosing Pine Beach resort for your vacation destination again.
We appreciate you pointed out good and positive feedback on things you like as well as areas you would like us to improve. As you wrote, Pine Beach is nice and unique resort placed near to many cultural, historical and natural beauties like Zadar, Šibenik, national parks Kornati and Krka.
Our restaurant policy is to provide enough food and all dishes so every guest at the end of the meal time could have the same food offer as the guests who come earlier. We made controls because once food gets out of the Restaurant, we are not able to guarantee its quality as people are often taking it on the beach or in their hut and when the temperatures are really high, the food quality decreases.
In the past two years we improved our offer with new activities such as Adventure park which is very interesting to our guests but also invested in existing equipment like kayaks & Mini Club. We tend to continue improving our equipment and facilities.
As the most attractive area, we are aware of the fact sandy beach can get crowded because we have daily guests coming to the beach. As the beach within resort is more than 1km long, we plan to improve other shade parts, provide additional number of deck chairs as well as try to regulate the number of daily guests better.
According to the House rules, quiet night hours are set from 24:00 – 6:00 so adults and bigger children could stay up longer and have fun but also having in mind families with smaller children need to have quiet hours to sleep. All Animation programs and events are placed in the central area of the resort between the Main bar and Amphitheatre. If there are small children in family, we advise our guests to ask for a hut in more peaceful area. In case noise continues after midnight, our guards are at your disposal but they are also making night tours in order to keep the noise down.
Thank you for positive feedback on our employees and also thank you once again for sharing your experience with us, we appreciate it.

Best regards!
Pine Beach Team

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84 - 90 of 293 reviews

Reviewed August 26, 2012

We enjoyed our stay, particularly for the seaside activities (free kayaks, sandy beach) and the lodging inside the nature.
Food tends to be repetitive, whilst queues were limited even if we stayed there in high season.
Final accounting exceeded the value indicated inside the website as all the currency conversion is done in quite a not fully transparent way (rates are given in Euros but than converted in Kunas).
Noise at evening from bar was quite annoying.

  • Stayed: August 2012, traveled with family
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1  Thank Francesco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PineBeachCroatia, Guest Relations Manager at Pine Beach Pakostane, responded to this reviewResponded September 5, 2012

Dear Francesco B,
Thank you for sharing your vacation experience with us. We are very happy you enjoyed your stay. Watersports are one of the most attractive activities for all our guests so we are improving our fleet every year and plan to continue with that practice in the following year also. Accommodation and lodging is very unique on the Adriatic coast - its wooden construction and straw roof makes the space ‘’breathe’’.
As more and more guests are staying with us more than a week, we will modify weekly based menu.
While booking your stay through our online booking, system gives the option to choose the currency, meaning guest can choose how the price will be stated – in EUR, HRK, $ or any other currency. The price showed on online booking is automatically calculated based on Central rate by National Bank that can fluctuate on daily basis. According to the law, official payment currency in Croatia is kuna (HRK) so we are not allowed to accept any other currency. That is why we have exchange office licensed from the National bank on the Reception. We are obligated to exchange the currency based on the exchange rate of our official business bank – OTP which creates their exchange rate based on National bank. We have minimum commission of 1% and because of all stated, it is possible amount stated on on-line booking system slightly differs from final accounting.
Our house rules define quiet night hours from 24:00 to 6:00 and till that time all events and evening entertainment ends. This time is set as a time which allows adults who have bigger children to stay awake a little bit later but not too long to bother other guests who would like to sleep. As the resort is big, it is possible to ask a hut in more quite area in case of families with smaller children and our reservation staff will do their best to give you appropriate huts.
Thank you for choosing Pine Beach as your vacation destination.

Best regards!
Pine Beach Team

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Reviewed August 21, 2012

Previous Club Med location. The whole concept was stil intact although at a less loud and abundant level. We as a family appreciated that. The kidsclub was really nice. The only critics are the instablility of WI FI and the loudness of the music in the only bar at night.

Stayed: August 2012, traveled with family
3  Thank Netherllands1071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PineBeachCroatia, Guest Relations Manager at Pine Beach Pakostane, responded to this reviewResponded September 5, 2012

Dear Netherllands1071,
Thank you for your review. As you said, accommodation and service concept stayed the same as in Club Med but even though we are very proud of our long tradition and history, Pine Beach is a family resort and we are trying to improve our service every year for both, children and adults. Besides other investments for the next year, we plan to enforce Wi-Fi. Because of our guests and their families, all our activities and events end at midnight. House rules define quiet night hours from midnight 24:00 to 6:00 in the morning. In case there is some noise in that time, our guards are at your disposal. They also make night tours and make sure to keep the noise down so all other guests could have a peaceful night time.
Thank you once again for sharing your Pine Beach experience with us.

Best regards!
Pine Beach Team

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Reviewed August 7, 2012

The huts are basic but there is no need to stay in it during the day. The sea is great (the sand beach for small children), other structures for activities are OK. The animation team is great and very kind. The food after one week is repetitive especially the breakfast. The personnel are ok. The hot water in the showers in rush hours (7 p.m.) is not sufficient.

Generally we were very satisfied and will return in next years.

  • Stayed: July 2012, traveled with family
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1  Thank Iskrca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PineBeachCroatia, Guest Relations Manager at Pine Beach Pakostane, responded to this reviewResponded August 13, 2012

Dear Iskrca,
Pine Beach resort is a unique place with huts made of straw, with basic equipment like beds and closets and without electricity and water in it. We want our guests to experience the nature as it is and to spend an active holiday with their families.

Currently, our restaurant menu is weekly based so we will modify it to at least two-week basis. We are aware the rush hour around 7:00 can cause lack of hot water so we advise our guests to use showers earlier or later but we will try to find solution to prevent it.

We will forward your positive feedback on Animation to all of their team members and thank you once again for sharing your opinion with us. Looking forward to see you next year!

Pine Beach Team

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Reviewed July 31, 2012

The concept is not for the resort but it ended up with a campground/summer camp feel to the whole experience. We were on our honeymoon and it was frustrating at times to deal with the meals in the eating area. Long/crowded lines didn't present the best atmosphere and lots of kids running around. Again, excellent for families but not ideal for couples.
When the weather cooperated (high winds while we were there) the sailing, swimming, wind surfing, was excellent and very enjoyable.

  • Stayed: July 2012, traveled as a couple
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2  Thank 321Customer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PineBeachCroatia, Guest Relations Manager at Pine Beach Pakostane, responded to this reviewResponded August 13, 2012

Dear Customer 321,

Thank you for your review. As you said, Pine Beach resort is not a typical bungalow or hotel resort but a unique place with huts made of straw nestled in pine forest. The concept of spending holiday in Pine Beach is to spend it in nature - whether you want to spend it actively or just relax on the beach.

Our service in restaurant is based on self-catering so our guests could combine dishes and side dishes as they prefer. We are aware of the fact food lines can occur, especially because children usually need few moments to choose their meal and that is why we advise our guests when to come to the Restaurant if they would like to avoid the crowd, means on the beginning or in the end of meal time.

We are very glad you recognized us as a family resort because we are trying to improve our family oriented service every year. Also very glad you enjoyed our water sports, we are very proud of our big fleet.

Thank you once again for sharing your experience with us.
Pine Beach Team

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Reviewed July 30, 2012

I realy should have appreciated if someone would gone rounds to keep watch of the nightly activities of the guests in the area. It was alot of noise at the beach area after the activity had stopped. People sat around, and keept us from sleeping, until the early morning.
Otherwice we had a nice stay!

  • Stayed: July 2012, traveled with friends
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2  Thank Ina Mari K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PineBeachCroatia, Guest Relations Manager at Pine Beach Pakostane, responded to this reviewResponded August 3, 2012

Dear Ina Mari K,

Thank you for your review and for sharing your experience with us. According to our House rules, the noise after midnight is not allowed but in case there is one, our guard service is at your disposal 24/7. In case our guests would like to stay awake and continue having fun, we kindly recommend them to go to the village so other guests could have a quiet night so we are sorry you couldn't sleep.
In case our guests report the noise at the Reception, our guards pay more attention to that area the next night. We will do our best to improve the night watch so thank you for pointing it out to us. We are very glad you had a nice vacation. Thank you once again.

Pine Beach Team

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Reviewed July 28, 2012

First time with family, 1st one 21 month old,2nd one 7 month. I can not imagine better place for my children to be when having holidays at the seaside. We, the parents, were exhausted because we were running all the time for the older one, but if it is superb for the kids, then it is great for us. You can avoid crowd if you go in the restaurant among the first or the last. Next year we will definitely go again.

  • Stayed: July 2012, traveled with family
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1  Thank mia438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PineBeachCroatia, Guest Relations Manager at Pine Beach Pakostane, responded to this reviewResponded August 2, 2012

Dear mia438,

Thank you so much for your review. We are very happy to hear your family had an amazing time in Pine Beach resort and believe parents are happy when their children are happy. Shallow sandy bay is really a perfect place for children to enjoy the sea. We are also aware of the fact parents can be more relaxed as Pine Beach resort is no-traffic zone so children can run all over the place. We will try to be even better next year. We also have Facebook fan page (Facebook name PineBeachPakostane) so can join us there
.
Thank you once again and hope to see you next year!
Pine Beach Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pine Beach Pakostane

Address: Brune Busica 45 | Zadar - Dalmatia, Pakostane 23211, Croatia (Formerly Club Pakostane)
Location: Croatia > Dalmatia > Zadar County > Pakostane
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Airport Transportation
Hotel Style:
Ranked #1 of 14 Specialty Lodging in Pakostane
Price Range: $57 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pine Beach Pakostane 2*
Number of rooms: 560
Official Description (provided by the hotel):
Pine Beach Pakostane - Adriatic Eco Resort offers all-inclusive accommodation within charming bungalows made of reed, large number of sports and animation activities and full board buffet service. In order to increase guest satisfaction and provide high quality service, we conducted extensive investments in our facilities and infrastructure in period 2010-2016. We are very proud to say that Pine Beach resort is not only a unique place on Adriatic coast by its accommodation and natural surroundings settled along the sandy bay, but it also became a ''must visit'' place for families, friends and groups who want to spend an active holiday in nature. Check our web site or Facebook profile for more details and we will be happy to answer any questions you may have. Summer is time to enjoy, explore and have fun! Join us! ... more   less 
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Also Known As:
Pine Beach Pakostane Hotel Pakostane

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