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“Hotel Medena Trogir”
Review of Hotel Medena

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Hotel Medena
Ranked #3 of 3 Hotels in Donji Seget
Reviewed September 12, 2012

We have just returned from a week staying at the Medena Hotel in Trogir. Having travelled a lot, sometimes in challenging and developing countries such as India and I can honestly say that this is the worst hotel we have ever stayed in. From the outset, at check-in, the staff were rude, distinterested and could barely be bothered to give anything but monosyllabic responses to simple questions. They also held our passports ransom and didn't want to return them to us.
The room itself was very scruffy and poor. Only the bedside lamps were working. We couldn't get any other lights to work which made reading impossible. The television wouldn't work and there was only one electrical socket which was operational. The room smelt terrible but although it was shabby and had seen better days, it was clean in a basic kind of way. We also found, on returning from a day out, that the room had been left unlocked by the cleaner.

If you are a Health & Safety Representative, this place would be your worst nightmare. In some places, there were only wall brackets where the fire extinguishers should be and some of the "break glass" fire buttons had been broken. It is a massive hotel so a fire here could potentially be a very serious matter. The balconies have quite rickety and dangerous railings and the hotel has many floors (the ground is a long way down) so this is not the place to go with children.
One of the pleasures of being on holiday is to have a leaisurely breakfast but after the first day in the dining room we gave up on this idea. Not even any toast! Most hotels can get breakfast right but not here. There was stale bread, sour tasting scrambled eggs and the whole atmosphere was awful. We witnessed some very dubious hygiene practices which involved a member of staff dipping a bedsheet into the metal container under the boiled eggs and using the hot water from there to clean down all the surfaces (meat to non-meat) with the sheet.
We had booked half-board and went down to the restaurant for the evening meal but soon decided we would eat out. This leads me onto the more positive side which is that althougn the hotel itself is beyond terrible, the promenade has lots of bars and retsaurants where it is possible to get nice fresh food reasonably cheaply.
The best thing about the Medena is its location. For 25kuna (return) we took a boat each day into Trogir which is beautiful and has a lot of interesting things to see. These boats run every twenty minutes or so which means that you don't feel isolated and have easy access to Trogir itself. The boats run until 23:30 each evening and so we opted most days to go into Trogir and explore there.
If you are looking for a holiday to remind you of the Eastern Bloc circa 1980, with poor facilities, terrible food and surly staff, this is the place to go. It is such a shame that a hotel with a great location is so run down and unable to provide a relaxing holiday experience and I am sorry to say it has put us off going to croatia again.

  • Stayed: September 2012, traveled with family
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10  Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 - 95 of 289 reviews

Reviewed August 23, 2012

I don't know where to start..
1st-rooms are ugly, carpet!?!? I didn't see any carpet it was just some dirty floor..
2nd- bathroom(i don't know if I can say it's a bathroom) if you push water after using toillete the water was going down the wall and it was like rain! We didn't have hot water..
3rd-electricity was zero!! If we want to watch TV than my phone need to charge in room of my friend.
4th-outside was storm and we couldn't close our balcony doors so we got cold!
5th-my key broke and I went on reception to repace it but they just put some glue on it.lol
6th-FOD juck.!!!!! Mine chichen wings was bloody. Cafe is the worst i tried.

And guys PLEASE IF YOU CAN DON'T GO THERE!!!!!

  • Stayed: October 2011
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7  Thank Loveyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

We stayed one week in this dump. The hotel is from the communist era and it was probably a looker back in the days, now it`s just old, sad, filthy and falling apart. The internet in the lobby was a joke, you can`t adjust the A/C in the rooms and you had to pay extra to have a fridge. It smelled of urine around the toilets. I`m not gonna start on the breakfast, holy smokes! The only positive thing I can say about the hotel is that is close to the beach and some of the staff talked good English and was very helpful. We stayed there in 2011, but when I found the hotel I had to write a review to warn other. I`m never gonna come back here.

  • Stayed: September 2011, traveled as a couple
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1  Thank DiverNor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

The place is huge - it has 650 rooms. The location is good, just next to the sea. They have tennis courts, shops, even a hairdresser. Breakfast and dinner buffets are awesome, great selection. The only negative is that the hotel is old and needs some renovation. It is also really busy - it's popular for big organized groups so people are everywhere. Free Wi-Fi is only on the lobby level.

  • Stayed: July 2012, traveled with family
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7  Thank Morning_blossom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

This is an old, ugly, Communistic building. Maybe it was once a nice place- 50 years ago. Entering the so called hotel feels like you have travelled back in time.

In the room the air conditioner was set to the temperature of 17 degrees Celsius. We had it on all night set at that temperature, and in the morning the temperature in the room was 27 degrees Celsius! Air that felt cold did blow out of the air conditioner, but the temperature of the room never went down. Plus, the air conditioner automatically turned off when you opened the balcony door.

We payed $4 for half an hour of Internet access, but it didn't even work. My iPad kept disconnecting every two minutes, and it was unbelievably slow. I was only able to send one quick email, and the half hour was already over.

The hotel had a swimming pool, but there was no water in it, and there hasn't been any water in it for the past 20 years!

This is a very bad place. It's not even a one star, much less a three star.

  • Stayed: July 2012, traveled with family
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3  Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2011

I read the previous reviews so to a degree knew some of the problems. I will deal with the positives first. The staff at all times were excellent and very helpful with places to go and how to get there. The towels were changed every 3/4 days and sheets as well if you wanted and the room completely hovered out before arrival and every week. The site shop was quite expensive compared to others we found, but being the only one for about 2km, not having a car, busses unreliable, didn't have a lot of choice, but it was open 7am to 8pm. The bar was very reasonable and the view from it excellent (we didn't try the resturant).
Thw apartments location was very good only minutes from the beach, bars and resturants.
The apartment was sadly in need of serious renovation and certainly doesn't warrent its star rating, we have stayed in better quality 2 star than this. There was no kettle (and none available) so we had to use a lipped saucepan to boil water for tea and coffee. The inclusive air ventilation was a boon as it was very warm at night. The rubber non slip coating was partially worn and I wouldn't have taken a bath if I had wanted to, but the shower was very good, lots of power to it and the immersion control for the hot water was in your control, excellent. With renovated apartments it could be a real gem and worth reccomending, but in its present form not.
The only contact with the hotel was to hire a cycle, don't bother they are in an horrendous state, could have got away without paying as they don't control the access.

Room Tip: Try somewhere else in its present state
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  • Stayed: September 2011, traveled as a couple
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4  Thank LincolnPete55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2011

It is the worst hotel I have ever been to.
All the terrible reviews are true!

  • Stayed: June 2011, traveled on business
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8  Thank Costanza74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Medena

Address: Hrvatskih zrtava 185, Donji Seget 21218, Croatia
Location: Croatia > Dalmatia > Split-Dalmatia County > Donji Seget
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #3 of 3 Hotels in Donji Seget
Price Range: $51 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Medena 2*
Number of rooms: 612
Official Description (provided by the hotel):
Hotel Medena is located in Seget Donji near to Trogir and Split in the centre of the former Trogir Riviera (Trogir - Seget - Marina - Okrug)Mild Adriatic climate, lush subtropical and Mediterranean vegetation, the archipelago of picturesque islands and islets hiding quiet fishing and farming villages in their coves, hidden rocky and pebble beaches, the beauty and diversity of folklore, picturesque rural architecture, modern tourism facilities perfect for your vacation, entertainment and recreation both summer and winter, traditional hospitality, Dalmatian delicacies, fishing and joyous fishermen's nights, classical music in the medieval city ambient…The hotel is divided into two main buildings, and two pavilions which are located on the hotel beach, only 150 metres from the hotel.Hotel Medena has a total of 630 rooms: superior***/+, standard*** and tourist class**.We also offer 8 modernly equipped and air-conditioned hotel suites. ... more   less 
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Also Known As:
Medena Hotel Seget Donji Vranjic

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