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Review of Casa Leo

Garden View
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Garden View
Mountain behind house Front terrace
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Very good
11 reviews
Garden View
Mountain behind house
Front terrace
Master bedroom
Dining area
View from Road
2nd bedroom
3rd bedroom
Swimming Pool
Children's Play Area
Lounge & Dining Room
Pool Area
Basement Flat Bedroom
Basement Kitchen
Hills and sea view from play area
Sea view from Balcony
Scene from the swimming pool
Mountain at sunset
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Villa -
5 Bedrooms, 3 Bathrooms, Sleeps 9
Polop, Costa Blanca, Province of Alicante, Valencian Country

Reviews from our community

Very good - based on 11 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Liverpool UK
Reviewed December 29, 2011 for a stay in June 2011
people found this review helpful

Value Rooms
Location Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 2, 2012
I am very sorry that you were disappointed with the villa and service you received.I wish I had known previous to this. The oven is in perfect working order and instructions for the use of all kitchen appliances are in the cupboards above each appliance including diagrams to help. Another set of instructions are in the guest information book which also contains information about the area, places to go, eating out and further tips to help you. Unfortunately one of the previous guests was a little over zealous with cleaning the oven and rubbed off some of the markings.
I have never had anything detremental said about the key holders, usually they are praised for their helpfulness and friendliness.
Sometimes things go wrong despite all attempts to the contrary and getting a washing machine fixed within 2 days is brilliant, especially in Spain!! I do ask guests to help by letting us know if anything gets broken.
We try exceedingly hard to ensure that the villa is 5* standard and have been complimented on our “home from home”achievment.

With sincere courteousy
Sylvia & James
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
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