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“Outstanding”

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La Reserve Geneve Hotel & Spa
Ranked #1 of 1 Hotels in Bellevue
Certificate of Excellence
Reviewed July 1, 2014

This hotel is outstanding. I had drinks, lunch and a cigar in a sunny Sunday in June. It was perfect. Top class service and excellent food. During summer a whole restaurant is built by the pool where you can enjoy a grilled dishes (from sea food to Spanish ham) with a DJ playing. Good space for kids, including a tree house. Location is the down side if you plan to have business in town as it is a little far from the city center. But a good place for family vacations.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David_R_Silva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded July 31, 2014

Dear Sir,

Thank you for your kind feedback shared on Tripadvisor.
We are delighted to read that you feel that our property is “outstanding”.
The team & I are glad to hear that you enjoyed a beautiful sunny day with us…
We truly look forward to the pleasure of welcoming you back very soon at the hotel to experience the spa and the accomodation.

Best Regards,

Vincent Tissier
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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188 - 194 of 662 reviews

Reviewed June 24, 2014 via mobile

Whether you are staying at this gorgeous hotel for a romantic getaway, or passing through on business you will walk away charmed. The restaurants are delectable and the lounge bar is elegant. The pool bar and outside areas are verdant and splendid. Even the spa while pricy is worth a visit. A one of a kind property.

Stayed: June 2014, traveled with friends
Thank Scott T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded July 31, 2014

Dear Sir,

Thanks a lot for sharing your great comment about La Reserve Genève Hotel & Spa.
We are gratified that you feel the « sublime elegance » of the hotel and that you truly enjoyed your stay with us.

Looking forward to welcoming you back very soon,
Best regards,

Vincent Tissier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014

We stay there for 2 nights and it was so disappointed! Not cheap, actually over pricy!
Started we our check-in not very quick, the guy was on the phone and we feld like we were just abandoned. Rooms are very dated, carpet very old, everything is dated!
The pool was overloaded with local family and children. Great when it's 32* and paying that sort of price, you can't have a sunbed due to the membership of the spa coming with the all family!!!
Also the changing room at the pool are limit clean.
Even worst impossible to have a table for lunch for 2 days as it was booked again by local. May be the manager should mentioned when you book that you have to book table in advance.
We had diner at the chineese and that was ok, but realy pricy for what you get.
Not recommended at all…

Room Tip: None they all look dated
See more room tips
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank JerseyLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded July 31, 2014

Dear Madam, Dear Sir,

I would like to thank you for taking the time to share your remarks regarding La Réserve Genève Hotel and Spa.
I sincerely regret that your global stay was disappointing and that we did not manage to offer you a great experience as it should be.
Be assured that we took good note of your remarks.
I invite you to contact me personnally next time you visit Geneva, so that I can take a special good care of a new booking which shall be an occasion to show you the true face of our service.

Looking forward to our next contact.

Best Regards,
Vincent Tissier
General Manager
vtissier at lareserve-geneve dot com

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Reviewed June 6, 2014

I live locally and have used this hotel several times. There is often something annoying. I phoned to book a terrace table for lunch and specifically asked if it was the restaurant where they served liver, which I particularly wanted to eat. The woman assured me (twice) it was. We were seated, settled for 10 mins, only to be then told we couldn't order liver from that table (which came under Loti restaurant) but had to move a few yards to another table (which came under bar) where they could serve it. Annoying and discourteous. And they now don't accept dogs (they used to be dog-friendly). Don't bother. Nice view but try Creux de Genthod instead - closer to Lake, cheaper, not pretentious nonsense.

  • Stayed: June 2014, traveled with friends
    • Value
    • Location
    • Service
2  Thank trude_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded July 31, 2014

Dir Madam,
I thank you for having shared your coments on TripAdvisor.
For sure I feel very sorry about your disapointment which I can also understand. Be assured that this bad experience does not reflect our dedication to service and what want to offer at La réserve Genève Hotel & Spa.
This has been reviewed with the concerned team and head of service to avoid any reoccurence and please accpet my most sincere apologizes if you feel that we have been arrogant which is the exact contrary of our willing. Regarding dogs, we are still « dogs friendly » within the hotel but actually change our policy for the bars & restaurants.
Please feel free contact me at any time (vtissier at lareserve-geneve dot com) to organise a « new visit » to our property which hopefully will give us the oppoortunity to regain your confifdence and show you the real face of our service.

Best regards,

Vincent Tissier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014 via mobile

This is my second time here and I still believe that for the price paid, it could be better.

Staff is great, but the rooms need to be re-done. They seem very outdated.

The bar at the lobby is great, too bad they don't have the cocktails in shakers anymore.

Stayed: June 2014, traveled on business
2  Thank Carlos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded July 31, 2014

Dear Sir,

Thank you for your loyalty and for taking the time to share your opinion with us about La Reserve Genève Hotel & Spa on Tripadvisor.
Your remark is a nice invitation to continuously improve our product and services.
Shakers are back to the bar and we look forward to welcome you back to experience again one of our great cocktails!

Best regards,
Vincent Tissier
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

My organization hosted a reception and dinner in a private room at La Reserve and it was excellent across the board. The food, wine and champagne were excellent. The service was fantastic, with strong personal attention and not overpowering. The grounds and location speaks for itself. I would strong recommend as a 5-star experience

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Service
Thank trinzeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded July 31, 2014

Dear Sir,

Thank you for taking the time to share a review about your recent stay at La Réserve Genève Hotel and Spa and thank you for your strong recommendation!
Your impression about our cuisine, service and the team is extremely important.
Please be assured that it will be my pleasure to share your kind words with them.

We very much look forward to the pleasure of welcoming you back soon to pursue the experience of our city-resort,

Best regards,
Vincent Tissier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2014

I didn't stay at the Hotel however attended an invitation only party during the EBACE Business Aviation Conference at Geneva Airport. I was so impressed with the staff and the Hotel I wanted to review the hospitality we received.

The canapés and Champagne was truly amazing, the food was exceptional. The mini desserts served on slate were divine, we enjoyed every last one! I look forward to returning next year and maybe staying a night or two

Room Tip: The food and service is amazing
See more room tips
  • Stayed: May 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Bigbird1334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded July 31, 2014

Dear Sir,

I would like to thank you for taking the time to share your high satisfaction regarding La Réserve Genève Hotel and Spa.
It is a real pleasure to read how much you enjoyed our hospitality.
Looking forward to the pleasure of welcoming you back…

Best regards,
Vincent Tissier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Reserve Geneve Hotel & Spa

Address: route de Lausanne 301, Bellevue, Geneva 1293, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Bellevue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bellevue
Price Range: $531 - $773 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — La Reserve Geneve Hotel & Spa 5*
Number of rooms: 102
Official Description (provided by the hotel):
La Reserve Geneve, a secret territory far from prying eyes. Hotel & spa, ideally located on the shores of Lake Geneva in a residential suburb just over three miles from the town center and two miles from the international airport. A cleverly concealed reserve of happiness set in 10 acres and available only to those in the know... The Nescens Spa, five restaurants, 85 rooms and 17 suites tell a story of a wonderful journey, far from the rest of the world. A warm, relaxed atmosphere, with a magical view over the waters of the lake beyond the park. Whether for a night or a few days, it procures a delicious sensation of feeling at home right from the first moment... ... more   less 
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Also Known As:
La Reserve Geneve Hotel And Spa
La Reserve Geneve Hotel Bellevue
La Reserve Geneva
Hotel La Reserve
La Reserve Geneve Hotel & Spa Canton Of Geneva, Switzerland - Bellevue

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