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“Luxurious stay in Geneva”

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La Reserve Geneve Hotel & Spa
Ranked #1 of 1 Hotels in Bellevue
Certificate of Excellence
Zurich, Switzerland
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Luxurious stay in Geneva”
5 of 5 bubbles Reviewed October 1, 2013

La Reserve features spacious rooms and amazing spa facilities. A perfect place to rest and have nice dinner after a long and busy business day :) If you are lucky the view on Geneva lake in the Morning when eating your breakfast is breathtaking.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thib_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this review, October 28, 2013
Dear Sir,

Thanks a lot for sharing your great comment about La Reserve Genève Hotel & Spa. We are gratified that you rate our hotel as “a perfect place” and that you truly enjoyed your stay, dinner and Lake view room.

Looking forward to welcoming you back very soon,

Best regards,

Vincent Tissier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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572 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Lisbon, Portugal
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed September 2, 2013

I arrived late on a Friday to stay until Sunday, they gave me the room number 201, with view on the parking, a nightmare the room is too little for two persons and never open the terrace!!!! Cars and planes are the order of the day, but what surprised me more is other friends of the group arrive one day later, some single and at the same rate much bigger rooms, even if the rooms were bigger everyone complained about the planes!!!! The last day I asked to the reception why I had that room and they told me there is smaller ones, please be careful because you will finish in a rat hole.

Room Tip: go to the Four Seasons
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Filipe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lareservegeneve, Deputy General Manager at La Reserve Geneve Hotel & Spa, responded to this review, September 5, 2013
Dear Sir,

Thank you for taking the time of sharing your opinion with us on TripAdvisor.
We feel deeply sorry that you suffered from a lack of space in your room (which is approx. 35 sqm) as well as some noise disturbances while willing to enjoy your terrace.
Those points should have been covered by the highest quality of service as well as all the facilities proposed on site. We're confused that it was not the case.
Strongly willing to regain your full confidence & to show you the "real face" of our unique city-resort property, I would like to propose you a new experience. Should you wish to give us a "new chance", please feel free to contact me directly.
Looking forward to our next contact,
Best regards,

Vincent Tissier
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
381 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

At la Reserve all started with a very warm welcome from Olivier Concierge. The person you need to know at La reserve is Olivier; your experience at the hotel will be so much better with him... he is a ray of sunshine, your new best friend, the perfect ambassador of this amazing place.
he recommended us to take the boat to go to the city center rather than "a land journey". That was such a good recommendation, excellent trip with beautiful views of the lake's banks and amazing houses.
the lodge at La reserve is the perfect place for a lunch under the summer sun, it is quiet despite the kids playing around,
the decor of the hotel is very original based on a animal themed style; it's colorful, very enjoyable. there, also you find the best Chinese restaurant in town: Tse Fung

Room Tip: the spa is one of the best in Europe
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jaynice1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut, Lebanon
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed August 11, 2013

We stayed at La Reserve for only 2 days but we had the pleasure to enjoy many of their restaurants (and facilities).

You recognize Jacques Garcia’s touch as soon as you enter the Lobby. It’s so cozy, elegant and modern at the same time; less gloomy than Hotel Costes. I loved the smell, the atmosphere and the music. Those are the little details that transport you when entering in luxury.

We had a beautiful room on the ground floor (Rez de Jardin) that opens on the pool with lake view. The room is very luxurious, well decorated and very clean. I couldn’t but notice the perfect lighting of the room. It’s cozy (cute lampshades) yet very lit if you want it to be. The bathroom is very spacious with separate WC / Shower and bathtub. The bed is comfortable with extremely soft linen and pillow menu.

The Bar:
Excellent menu, good food (could be better) Mozzarella (buffala surprisingly too hard). Steak tartar well seasoned but also a bit hard. Excellent tarte chaude au chocolat. Good chill out music with a nice terrace where you can smoke while enjoying a nice view of the lake and the pool.

The Lodge:
It’s the pool restaurant with a rotisserie and a $70 USD burger. Yes it’s with truffle; yes it’s Wagyu beef but come on! Anyway the worst part is that I couldn’t resist ordering it to see how orgasmic it was, well it’s ok! Ask for the paprika French fries that unfortunately don’t come with the burger but with the tartar.
(Some prices at the lodge are higher than the one at the bar for the same items)

Tse Fung:
Well known Chinese restaurant in Geneva. Very good food, large menu. Beautilful terrace as well.


They have a very large impressive wine list that is offered in all their outlets. The group has invested in some vineyards in France.

Prices of F&B are very expensive; I was expecting high prices for a 5 stars hotel on the lake in Geneva but not that much!

Assistant General Manager is everywhere all the time and has always a nice word to its clients while making sure that everything in all his outlets is running perfectly well.

Staff in overall is friendly (not too much) without being too pompous. They are professional, efficient and have an answer to your every need. A special distinction goes for the beautiful ladies of the front desk, the bar, the lodge and the Tse Fung!

I will be back!

Room Tip: Rez de Jardin sur la piscine
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ray-bech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed May 30, 2013

I was expecting more from la Reserve. They seemed to just place african-themed objets and try to come across like a wildlife reserve. Somehow, nothing measured up to the prices or the reviews - our tiny bathrooms weren't even stocked with conditioner. The rooms were dark and the curtains felt like polyester (and needed to be cleaned). The outdoor pool, despite looking clean and feeling warm, was ferme'e (maybe because it was a generally cold week although we had 1 nice day). The spa & indoor pool was entirely off-limits to children even the bathroom. The french restaurant was beautiful and pretty good food; the breakfast (in the same room) was fine - very good chocolate croissants and jam. The treehouse was a good surprise, also the padded mats they place bedside at turndown. Pleasant and efficient staff, but i'd try elsewhere on my next trip to Geneva. However, the location near the airport and outside of city traffic is a big positive.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BlueNassau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lareservegeneve, Deputy General Manager at La Reserve Geneve Hotel & Spa, responded to this review, June 11, 2013
Dear Traveller,

First of all we would like to thank you for taking the time to share your comments about La Réserve Genève on TripAdvisor.

We are sorry that the global décor of our property did not fit with your taste and that were disappointed by the fact that our Spa is exclusively reserved for adults and children above 14.

Thank you for also expressing your satisfaction concerning the location, the tree-house, our French restaurant as well as the staff service and attitude.

May we invite you to experience again our property in the heart of the sunny season to take advantage of our great outdoor swimming pool and/or during winter season to enjoy our great and unique ice-skating ring. Please do not hesitate to contact me personally or Tassadit Hellal, our Guests Relations Manager to book this new stay, referring our "conversation" on TripAdvisor !

Looking forward to the pleasure of welcoming you back,

Best Regards,

Vincent Tissier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hergiswil, Switzerland
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 15, 2013

Where do you take your 8 year old goddaughter coming for a summer holiday to Geneva, her dad living nearby?
La Reserve has got everything for kids, swimming pool, playground in the trees, tennis, horse riding, other kids...in winter ice skating, we also could hire a boat from the private beach/jetty to go to Yvoire and Nernier. It is quite expensive, but was worth it. Sara's father likes the restaurants and the bar, Robert and I like the smoking lounge and coffee, and Sara is happy. The rooms are a bit tot small, but the spa is wonderful. Especially to relax from an exciting but strenuous day with Sara and her Dad.

Room Tip: Lake-view is more spectacular, garden view is more quiet.
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lanval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lareservegeneve, Deputy General Manager at La Reserve Geneve Hotel & Spa, responded to this review, June 11, 2013
Dear Madam,

We would like to thank you for your great comment about La Réserve Genève on TripAdvisor.

We were glad to read that "La Réserve has got everything for kids" and that the spa was "wonderful".

We would be very happy to welcome you again soon,

Best Regards,

Vicent Tissier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 11, 2013

Have used this hotel 3 times in 3 visits , Just amazing , Location , services , Rooms with best bath ever seen through visiting more than hundred countries along 32 years , tried to hunt a mistake and could not , so friendly staff every where from the minute you check-in till you depart.

Room Tip: I tried 2nd floor with a view to the lake , unbelievable
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sami E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lareservegeneve, Deputy General Manager at La Reserve Geneve Hotel & Spa, responded to this review, June 12, 2013
Dear Sir,

Thank you fot taking the time to write your high satisfaction regarding La Réserve Genève.

We were so pleased to read "how amazing" you find our property. Your great satisfaction and loyalty is just the best "recompense" that the whole team can get from a client and this is a nice ecouragement to continue in developing the quality of our service & facilities.

We all look forward to the pleasure of welcoming you back on your next trip to Geneva

Best Regards,

Vicent Tissier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Reserve Geneve Hotel & Spa

Property: La Reserve Geneve Hotel & Spa
Address: route de Lausanne 301, Bellevue, Geneva 1293, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Bellevue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bellevue
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — La Reserve Geneve Hotel & Spa 5*
Number of rooms: 102
Official Description (provided by the hotel):
La Reserve Geneve, a secret territory far from prying eyes. Hotel & spa, ideally located on the shores of Lake Geneva in a residential suburb just over three miles from the town center and two miles from the international airport. A cleverly concealed reserve of happiness set in 10 acres and available only to those in the know... The spa, five restaurants, 85 rooms and 17 suites tell a story of a wonderful journey, far from the rest of the world. A warm, relaxed atmosphere, with a magical view over the waters of the lake beyond the park. Whether for a night or a few days, it procures a delicious sensation of feeling at home right from the first moment... ... more   less 
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Also Known As:
La Reserve Geneve Hotel And Spa
La Reserve Geneve Hotel Bellevue
La Reserve Geneva
Hotel La Reserve
La Reserve Geneve Hotel & Spa Canton Of Geneva, Switzerland - Bellevue

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