I have recently returned from a week's holiday with my friend and our two 10 year old sons. Having just read all the other reviews about this hotel and all the moans and groans, I am quite shocked. We have all just had about the best holiday and enjoyed every minute of our stay there. Perhaps a higher percentage of the type of people who write these reviews are general moaners with overly-high expectations?!!
The outside of the hotel may not be the most aesthetically pleasing building there, but inside more than makes up for this. The reception staff are all friendly, helpful and professional, particularly Alex, who was totally professional and very accommodating and helpful at all times. In fact, all the hotel staff were efficient, friendly and helpful also.
The room was clean and very spacious with a large sunny balcony and sea views. The pool and bar area was very good; the pool was heated and we swam there and played water-polo every day.
The food at the hotel was excellent, a good variety to choose from and large, comfortable dining room.
We thought the entertainment was good. Julian, the entertainment organiser, was excellent. Nothing was too much trouble for him and he was great fun. He made sure everybody was included and took time to sort out suitable activities for our 10 year old sons, who were both very happy also with their stay. If I had to criticize anything it would be that more entertainment/disco/later bars and evening entertainment should be provided at weekends, especially for all-inclusive guests who don't always want to go further afield in the evenings.
The nearest town is barely 10 minutes walk away along a beach/promenade pavement. The town is lovely, plenty of small bars and restaurants with a traditional, local feel.
I would definitely recommend this hotel to friends and would consider returning there again in the future.
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- Also Known As:
- Hotel Arenas Del Mar Beach
- Hotel Arenas Del Mar El Medano, Tenerife