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“Total Relaxation”

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Hotel Arenas del Mar
Ranked #1 of 5 Hotels in El Medano
Certificate of Excellence
Reviewed September 15, 2013

Just returned from a wonderful 10 night stay at this adults only hotel. From reading previous reviews we knew the hotel was located in a quiet area and this is exactly what we were looking for, a nice quiet place just to get away from it all. The hotel is very modern and from the outside really does look like a multi storey car park! The interior seashell lights really are quite odd and became the topic of many a conversation! However, the decor is very nice. The hotel is very clean and comfortable throughout and the rooms are very spacious and spotlessly clean. Room was cleaned every day and towels were replaced on a daily basis. We had a mountain view room, which overlooked the carpark and whilst not the best view on offer it was very good for people watching! The area is also very windy but provides some welcome relief on very hot days.

The restaurant offered a wide variety of foods and there was something to suit all tastes. I do feel though that the food at breakfast could have been hotter as on most days the food was luke warm and also if you didn't get breakfast before 9am it was hard to find a clean table that had cutlery, cups and saucers etc and we often laid the tables ourselves. This is mainly due to the skeleton staff the hotel has and I am actually amazed at how they manage to run it so well with so little staff.

We had read on other reviews that there wasn't a problem getting sunbeds but unfortunately this wasn't the case during our stay when I believe the hotel was at full capacity. By 10am you really had no chance of getting one. Sunbeds were often 'reserved' and yet remained empty for hours!! After several complaints the hotel shipped in some new sunbeds which seemed to resolve the problem, although removing the broken sunbeds would have also been helpful. The pool itself is wonderful, although very salty. I didn't use the spa although other guests said it was very good.

There are 3 bars, the pool bar which opens at 10am, the terrace bar and the disco bar from 9pm. There seemed to be every drink you could think of and the local drinks were really quite good and very large measures. The all inclusive finishes at 11 but you can purchase drinks until 12. It's a shame that after 12 its a case of lights out and off to your room you go, particularly as its adults only and this would be my main complaint about the hotel. I'm not suggesting that the bars should stay open all night but surely it could be extended to at least 1am.

The entertainment is run solely by Richard who is a little bit court jester and a little bit Fawlty Towers' Manuel. However, he's very sweet and very entertaining. He organises daytime games in the form of darts, skittles, pool, table tennis, water polo etc and also walks into the town of El Medano to visit the market. As the hotel is in a very quiet area the games provide a fun distraction from sunbathing. The evening entertainment is a bit hit and miss, there's your usual bird shows, local singers, some which were entertaining purely because they were so awful, flamenco dancers and quizzes and games organised by Richard. I guarantee by the end of your stay you will have picked up one or two of his phrases such as 'you cheeky lady' 'you give me stress' He may not be everyone's cup of tea but he does try really hard to get people involved and for me gave the holiday a welcome injection of fun.

Overall we had a wonderful holiday, which was certainly made more special by the many lovely people we met. The hotel is very good and with a bit more attention to detail and more staff could be excellent.

  • Stayed: September 2013, traveled as a couple
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2  Thank trixieking1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,456 - 1,462 of 2,291 reviews

Reviewed September 15, 2013

We stayed for 5 nights from the 6th September. We were on the 5th floor overlooking the sea. It was a fantastic room and view, the best we have ever had. The room was cleaned daily and towels changed everyday. Staff were helpful and friendly. All inclusive drinks were fine and food was of a good standard with enough to choose from. When we got there it seemed a struggle to locate a sunbed if you hadn't reserved one but on the day we left they bought in some more beds. Pool towels are provided, although the spa was open at 10.00 the towels were not always available until shortly after. Overall a really good holiday with only very minor criticisms.

Room Tip: Higher levels have fantastic views
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  • Stayed: September 2013, traveled as a couple
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1  Thank qwerty77Bham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013 via mobile

Stayed here for 1 week 7th to 14th sept 2013.
Value for money is excellent.
Rooms were clean and tidy and made up each day with fresh towels etc.
Food was very good and had lots of variety.
All the staff were helpful, friendly and accommodating especially Richard the entertainments man he went the extra mile to make sure you had a good time.
Lovely location which is quiet and peaceful which is what we wanted.
Highly recommended !!!!

  • Stayed: September 2013
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1  Thank Stockportguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

we visited this hotel in august, adults only, if you just require a nice peaceful break, then this is the place to be. just a 10mins walk into the town centre along the path besides the beach. in the small town you have a good selection of bars and resturants. this is also where you can also catch a bus into las americas or las christanos for 3.5euros.
the area is known for windsurfers. where you can just watch from beside the pool area, the beach is 10yards from the exit of the pool area.
the hotel and staff can not do enough for you. the rooms are cleaned daily. plenty of space and english tv for the soap fans.

Room Tip: we had a room on the 2nd floor, not with sea view, but it was nice and quiet. you can not see over t...
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  • Stayed: August 2013, traveled as a couple
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3  Thank bblades344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

We stayed here 6-13th Sept and can honestly say its not even close to its 4 star rating. The rooms are average with questionable levels of cleanliness, towels are poor quality and not changed daily, beds not made.
The food is very poor, don't get me wrong there is plenty available its just of low quality with no passion for presentation.
Breakfast - average
Lunch - poor
Evening meal - pot luck!
The raised outside bar smells like a large ashtray with stained furniture and poor lighting. Bar service is ok with good measures depending on who is serving.
The pool area needs attention including removal of broken steel sunbeds and a more structured cleaning program, on one day the sunbeds were chained up until 9.30am which resulted in a flood of complaints at reception which they failed to deal with. Towel quality from the Spa was hit and miss which included stained and torn towels along with none being available until late morning.
On the positive side it is a quiet and relaxing hotel with lovely views as long as you don't face the car park. We think overall the hotel has the potential to be very nice, it just needs quality levels improving in all areas.

  • Stayed: September 2013, traveled as a couple
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2  Thank Nev1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

I have just returned from a two week holiday here. Had a fabulous time, I am so relaxed and recharged. The hotel was clean, towels were replaced everyday if you leave them on the floor in the bathroom . We got bbc 1, bbc 2, itv, itv+1, Channel 4 and channel 4+1 on the television. Balcony clean with a little dryer and three chairs and table.
Food was delicious, a range of choices every single day. Drinks were not watered down at all, all the spirits were massive measures! great!
Entertainment was good, Richard is hilarious.
10 min walk into town to El Medano, where there were lots of restaurants and bars and a lovely beach with local people.
20 min cab to Playas De Las Americas which we did once for a night out. Cab was 30 euro between 6 of us so nice and cheap.
Overall great holiday!!

  • Stayed: August 2013, traveled as a couple
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2  Thank dkmc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

Well were do I start. Me and my husband stayed here for 1 week on the 28th August 2013. I had read all the reviews and wasn't sure what to expect. Well I cant see why this hotel would get any bad reviews. The hotel staff were all very helpful and Richard is just a mad hatter, he is very funny and great person. The hotel is very clean and well maintained and the rooms are lovely. The food was amazing and you get a very good choice. There is a shop right next to the hotel which sells everything you could want and allot of English foods and is very reasonable priced. Just a short 15 minute walk and your at a lovely little town. It has a few little shops and bars along the front,there was an English bar that shows the football which my husband was very happy about. The pool area is lovely and lots of sunbeds, but can quiet busy after breakfast. It can be very windy but not cold and sometimes it is welcomed cause it does get very hot. If you want to have a peaceful fun holiday then this hotel is great. I look forward to going back in the near future.

Room Tip: We was on floor 5 with sea view and it was perfect.
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  • Stayed: August 2013, traveled as a couple
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Thank yvonne5548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Arenas del Mar

Address: Avenida Europa 2, 38612 El Medano, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > El Medano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in El Medano
Price Range: $117 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Arenas del Mar 4*
Number of rooms: 130
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Also Known As:
Hotel Arenas Del Mar Beach
Hotel Arenas Del Mar El Medano, Tenerife

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