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“Great property in a great location”

Review of Casa Jacinto

Casa Jacinto - Private Country Villa
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Casa Jacinto - Private Country Villa
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Excellent
40 reviews
Casa Jacinto - Private Country Villa
Comfy Lounge
Dining Area
Fully Fitted Kitchen
Spacious Double Bedroom With Ensuite
Double Bedroom
Ensuite Bathroom
Twin Bedroom
Shaded Area
6 x 4 Solar Heated Private Pool
Large Gardens
Sea Views
Private Parking Area
Private Walled Terrace
Garden View
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Overview
Villa -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Macher, Lanzarote, Canary Islands

Reviews from our community

Excellent - based on 40 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
buzz68201...
Warfield, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great property in a great location”
Reviewed June 10, 2018 for a stay in June 2018

Karen was a great host - she told us in advance she would pop and see us the morning after we arrived which she duly did and was happy to answer any questions and provide any help we needed. She also came to say goodbye the evening before our departure. Other than that, we never say each other and you had very little idea that she lives close by - Karen respected our wish for privacy but was there if needed - brilliant!

The property is a in a great location - close to a good supermarket and around 10 mins drive from coastal resorts and 15 mins from the airport. It also has lovely views of the sea - it's a lovely place to chill and relax.

We found the property to be more spacious than expected and it was also very clean and nicely presented. UK TV is available as is the internet if you're interested.

Karen's horses are nearby, but in the week we were there we never came within 100 feet of them and we could not hear them or notice any side effect from their presence (smell, flies etc) whatsoever.....

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 11, 2018
We are pleased to hear that you enjoyed your stay at Casa Jacinto. Thank you for the review and we hope to see you again next year.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Takedated...
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Dindnt see them all holiday then accused of damage”
Reviewed May 29, 2018 for a stay in November 2017
3
people found this review helpful

They were not there when we arrived and we didnt see then the whole time 2 weeks - when we left we still hadnt seen them they acused us of damging the apartment -we had asked to go back why would we do that if we had ??? the door was hanging off all the time we had been there and the kettle must have been leaking for months as water had made the chipwood expand (have a look at the END of the worktop its the same as the water runs that way also (try it) they tried to say it cost £500 ALL THAT WAS NEEDED was to fit a new hinge on the door - guess what - I WONT BE GOING BACK - creaking bed so bad we could not sleep FLIES FLIES FLIES because its RIGHT next to a smelly horse stable, hot water dribble in rear bathroom and wont turn on properly, torn setees , mice , etc etc etc NEVER AGAIN.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 30, 2018
Good afternoon Mr Mathews,

To say we were surprised to receive this review is an understatement, some 6 months after your visit? Most peculiar.

Just to clarify the property was left in an appalling state and you did cause damage, which is precisely why we now take a damage deposit. Accidents happen whether at home or on holiday and we are fully aware of this. The damage you caused was not accidental. The cupboard door was ripped off and not repairable, it had swelled along with the worktop due to the water damage. Quite how you managed to cause so much damage to both the cupboard door and worktop only you can answer. Of course it may well have had something to do with substances you stored in the Tupperware containers, the smell was very distinct.

Yes, you did ask to re book with us and yes we did decline your booking. However, having now heard that the property was not to your liking and especially given that you had so many alleged problems with flies, mice and smelly horses why on earth would you wish to re book?

Hopefully any prospective guests will read through the many positive reviews and see this for what it is Mr Mathews, total tosh!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2018 for a stay in March 2018
1
person found this review helpful

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 20, 2018
Dear Christine and Graham

Thank you for the lovely review. So pleased to hear such good feedback and look forward to seeing you again soon.

Kindest regards
Karen & Colin
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
birmingham
Reviewed January 4, 2018 for a stay in December 2017
3
people found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 20, 2018
Thank you so much for the lovely review. So pleased to hear you enjoyed your visit to Casa Jacinto.

Kind regards
Karen & Colin
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Rosco_05
Dundee, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect Lanzarote villa”
Reviewed August 2, 2017 for a stay in July 2017
1
person found this review helpful

Perfect central location for exploring the Island. The villa was spottlessly clean and well equipped. Lots of room around the private pool offering both sunny and shaded areas. The owner, Karen was available if required. Would highly recommend this villa, well worth booking.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 3, 2017
Glad you had a nice holiday and look forward to seeing you again some time.
Kindest regards
Karen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AdzC
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Relaxing slice of heaven ”
Reviewed July 29, 2017 for a stay in July 2017
1
person found this review helpful

My family and I are Sat at the airport, sad at leaving this beautiful place. It has been a real home from home, for the past week. Everything was perfect, from Karen's warm welcome to the private pool and spacious accommodation . It's only a 5 minute drive from the busy town of Puerto del Carmen but once back at the villa its so tranquil. I'd recommend hiring a car, as it gives you a lot more freedom. We can't wait to come back.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 29, 2017
Thank you so much for such a lovely review. We'd also like to thank you for leaving the villa in such a clean & tidy manner. Your children are a credit to.
Safe flight home x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2017 for a stay in May 2017

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
May 31, 2017
Dear Stuart & Julie,
Thank you so much for the lovely review. So pleased you enjoyed your stay and for recommending our villa to others.
Kindest regards
Karen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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