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“Perfect short break hotel in a great location”

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Be Live Adults Only Costa Palma
Ranked #5 of 5 Hotels in Cala Major
Bristol, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Perfect short break hotel in a great location”
Reviewed April 19, 2014

First things first .. the hotel amenities are superb; the hotel rooms have been modernised and are very plush and the bar and dining area are in keeping with this. This is a great little location with the local beach literally on your doorstep and Cala Major itself has a number of restaurants, supermarkets and little touristy shops. We stayed there during the first week of it opening for the new season and as such the hotel was not very busy .. which was great as we pretty much had the pool area to ourselves whenever we were there and you still have the added bonus of being able to see the sea from here whilst relaxing in your own little sheltered oasis.

The other bonus is the proximity to Palma; its only a short bus hop (there a plenty that go through the town as its on the western route so they are very frequent) - however we chose to walk and although most reviews say 30 minutes into Palma that gets you to the cruise ship docking area which is on the western side of Palma whereas Palma old town is on the eastern side which is another 15-20mins walk.... but when you get lovely weather it is a pleasant walk and there are plenty of cafes/bars to take a breather in on your way.

The only real downside was the food; the breakfast buffet had a lot of choice and you could order omelettes and pancakes from the hot plate which are cooked to order but we found that some of the food went cold even though under the heat lamps - I think this is probably because of the lower volume of guests being around which led to food sitting around for a while and the heat lamps really didn't seem to manage to keep the food warm enough. We stayed half board and at dinner found that most of the food wasn't labelled so it was quite hit and miss; however there was a lot of variety across the week and again you could have some items cooked to order on the hot plate which normally consisted of a meat or fish choice. Sure some of these problems are because of it being the first week of the season and the positives are that the staff are very friendly and eager to help if you have any questions about what the food is.

Overall the amenities outweighed some of the issues with the food; so we would be happy to stay here again but maybe on B&B basis next time as there are plenty of places to eat in Cala Major or in Palma.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ursula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
administrador_luabay, Gerente at Be Live Adults Only Costa Palma, responded to this review, July 12, 2014
Dear customer,
Thank you for making us partakers of its Luabay Costa Palma reviews, encourages us to continue working on the improvement continues of all our services and facilities.
One of our biggest challenges is to the customer feel at home, so our staff work is mainly focused on having a good service with a polite treatment but at the same time close and cordial to the customer.
We take good note of your comments about the food temperature and heat lamps, pass them to the involved Department so that timely corrective actions to take.
We are grateful that you have chosen our hotel to enjoy your well deserved holiday and hope that you have passed a pleasant stay among us.
We hope to see you soon for our hotels, it would be a pleasure to serve you as you deserve.
Thank you for choosing us
The management
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362 reviews from our community

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Rating summary
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  • Value
  • Cleanliness
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English first
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 28, 2013

We spent 4 days at the hotel and we loved it. It is conveniently located just a few meters walk from a beautiful beach and 10 min by car from Majorca center.
The room was quite, clean and modern. There is a decent breakfast buffet. We didn't try lunch and dinner as they are plenty of supermarkets and dining options around.

Staff was very also very helpful. We recommend it !

Stayed September 2013, traveled as a couple
Helpful?
5 Thank Laurent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Adults Only Costa Palma, responded to this review, November 4, 2013
Dear Laurent, thank you for being our guests and taking your time to write a review about your stay at our hotel. It is great to know that you were satisfied with your room and our staff’s friendliness and enjoyed a great time in Majorca. We thank you very much for recommending the Luabay Costa Palma and are looking forward to welcoming you as our guests again soon.
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St. Albans, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 10, 2013

I can't recommend this lovely hotel enough.
The staff were friendly and helpful and went out of their way to accommodate us.
There was a small problem on arrival as we are a group of 8 girls and we had been put into double rooms instead of twins but this was dealt with immediately by the efficient reception staff.
The sea view was lovely and the beach minutes away.
The All Inclusive option was fantastic, the food was very good and we had the use of the hotel opposite. In fact three of us didn't leave the hotel complex the weekend we were there!
The entertainment was cheesy but this just added to the fun.
We are hopefully going back next year.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lit10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Adults Only Costa Palma, responded to this review, October 29, 2013
Dear guest, thank you very much for choosing our hotel and taking time to write this review about your stay. We are very glad that you all enjoyed your holidays to the maximum and that small problems were dealt with immediately and to your satisfaction. Your feedback is very much appreciated and we will share it with our staff. It would be a great pleasure if we could welcome you girls back again next year.
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2013

We enjoyed our stay at this hotel. Friendly and very helpfull staff. We would like to stay here again. The hotel is located near the beach and just a small walk to busses going to Palma.
Daily cleaning was well done and we enjoyed the opportunity to make a cup of coffee in the room.
The music in the evening at the poolside was OK and it stopped at 11 PM so it did not disturb our sleep.

Room Tip: Our room was on the 4'th floor and we had a nice view over the beach and the surroundings.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mogensvester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Adults Only Costa Palma, responded to this review, October 9, 2013
Dear guest, we would like to thank you very much for choosing our hotel for your best time of the year. We are glad you enjoyed your stay and were satisfied with our staff and the cleanliness of our hotel. It would be a great pleasure to welcome you as our guests again in the future.
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megamy
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 27, 2013

Super SUPERIOR room (third floor) with an older bathroom, but clean and very satisfying.
Lovely big balcony with a magnificent view at the pool, sea and beach.
Mini refrigerator with free soda and beer (refill is to pay for I think) 1,5 litrs of bottled water every day for free together with coffee and tea for the boiler. Clean cups every day.
Very smiling and helpfull personal from desk to cleaner.
Small safe in room cost 2,10€ pr. day. Towells for the pool/beach is free, but deposit 15€.
Aircondition at the room 24/7 when keycard is in sensor.
A half minutes walk to the beach with only sand and clean water.
Bar at the beach. In the evening it was a very, very fine "slow food" restaurant (never tasted a nice peace of meat like that).
Breakfast at the hotel is super, super with a cook present making egg dishes and more. Everything you should want and super service personal (all over the hotel).
Every evening entertainment by the pool, and quiet after 23.00 :-)
The neighbourhood is mostly fastfood restaurants and small shops (and the royal summer palace ;-) ) but 50 meters from the hotel is a busstop and line 3 takes you to Palma (or further) for 1,50 € and taxi is app. 10€ to Palma or Marineland.
Take the old train from Palma to Soller / Puerto del Soller - it's so nice and lots of tunnels :-)
Spa and fitness at the Marivent Hotel next door is at our disposal, but we didn't use it.
We had to leave early and the desk arranged for us to have breakfast more than half an hour before normal breakfast time ! :-)
It is possible to have your suitcase in a locked room if you're leaving late.
A nice and quiet hotel that we can only recommend in every way.

Room Tip: Superior room with balcony and sea view
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank megamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Adults Only Costa Palma, responded to this review, October 9, 2013
Dear guest, thank you very much for choosing our hotel and taking the time to write this review. It is so great to know that you enjoyed every part of your holiday to the fullest and were especially satisfied with your room and our staff’s friendliness. Your praise will be shared with our staff and we are looking forward to receiving you at our hotel again soon.
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Istanbul, Turkey
Level Contributor
158 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 362 helpful votes
Reviewed September 9, 2013

We just come back from palma de mallorca .It was our 3r stay in this hotel.The staff in the reception was very friendly and helpfull.When we arrived they meet us with champagne.Our room was on the 6th floor big nice comfortable and very clean.The sea view from the balcony was wonderfull.They dont accept children so it was very quite. The beach is sandy and very clean water that we dont satisfied to swim.Once in a week Massimo (th animator) and the cooker make a Show of paella and sangria on the corner of the swiming pool.During the day when youre taking sun bath Andrea and Massiom come to you to ask how is the holiday and give a piece of watermelon.The breakfast was very rich with all kind of food.Some nights on the pool there was singers and people were dancing.When you arrived to the airport first take the bus number 1 and get out on the station plaza the espana.Then take the number 3 bus and get out on the cala mayor station just there you will see the hotel.
On the Street of the hotel there are some bars and markets that you can buy to drink or things to eat.Finally all good things that I will write is not enough you have to go and stay on this lovely hotel.I thank the reception and restaurant staff from Istanbul.Next year to be together all the best from Istanbul
Erol Benezra

Room Tip: 6th floor is the best
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank erolbenezra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Adults Only Costa Palma, responded to this review, September 26, 2013
Dear Erol, thank you very much for being our guest and for taking the time to write this review about your stay. We are very glad to hear you enjoyed your holiday to the very fullest and thank you very much for your kind words. It is great to know that you come back to our hotel every year and we are looking forward to welcoming you again soon.
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Orange County, California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 30, 2013

Friends and I stayed here in August 2011, so I know my review may be a bit outdated but still wanted to share my memorable experience at this hotel. We had our rooms originally booked at the sister hotel a few hotels down (formerly Hotel Santa Ana) and they ended up transferring us here due to overbooking. Not a problem. As soon as we walked in to this hotel, we felt welcomed by the staff. When we walked into our rooms, which were on the corner on the top floor, we were so amazed at the BEAUTIFUL BEACH VIEW! To our surprise, the Cala Major beach was only a walking distance from the hotel and we loved it! Super safe area with restaurants and a supermarket within walking distance. We were loving the view so much we decided to just hit the supermarket and make sandwiches on the balcony and enjoy the bright moon. Rooms were very clean and comfortable too. Breakfast buffet was good and the staff was great! My friend's husband ended up dropping his wallet somewhere between the hotel and beach walkway and apparently another visitor found it and brought it to the front desk. The staff member alerted us and returned it to us with not one dollar missing! They made us feel really taken care of.

One thing I will note is that it was a bit of a hassle to get here. We had to take the bus for somewhat of a long ride and the town itself didn't look that impressive. Then we still had to walk a bit since there was no bus stop in front of the hotel. But once you arrive to the hotel, we realized we were there for the beach and what a gem it is! Enjoy!

Room Tip: Corner, top floor room has the best beach view
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diana745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Adults Only Costa Palma, responded to this review, August 13, 2013
Dear Diana, thank you very much for remembering to share your experience at our hotel. We are glad you all had a great time and felt very safe and comfortable during your stay. Your feedback will be shared with our staff and we would love to welcome you as our guests again on your next visit to this beautiful island.
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Additional Information about Be Live Adults Only Costa Palma

Property: Be Live Adults Only Costa Palma
Address: Calle Guillem Diaz 2, 07015 Cala Major, Majorca, Spain (Formerly Luabay Costa Palma)
Phone Number:
Location: Spain > Balearic Islands > Majorca > Cala Major
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Cala Major
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Adults Only Costa Palma 4*
Number of rooms: 143
Official Description (provided by the hotel):
The Be Live Adults Only Costa Palma is a wonderful hotel, ideal for couples, which is located in front of the beach of Cala Mayor, being the perfect place to enjoy a great holiday with the Mediterranean just a few steps from the room. It offers a variety of services and products as its exclusive Beach Club, its baySPA ($) and a large and varied gastronomic offer with a professional services, high-class facilities and a personalised treatment. Its modern and functional rooms offer everything needed to enjoy an unforgettable holiday. The Be Live Adults Only Costa Palma is the best option to enjoy all that Mallorca offers. Open from April until October. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Playa Cala Mayor Hotel Cala Major
Cala Mayor
Playa Cala Mayor Major
Be Live Adults Only Costa Palma Majorca/Cala Major, Spain

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