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“Its cheap and its cheerful - but its NOT 5 star! Upmarket Butlins.”

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Roda Beach Resort & Spa
Ranked #1 of 3 Hotels in Karousades
Certificate of Excellence
UK
1 review
“Its cheap and its cheerful - but its NOT 5 star! Upmarket Butlins.”
3 of 5 bubbles Reviewed October 30, 2009

Over 250 reviews here alone suggest between 3 and 4 stars for this hotel and having just returned from a 5 day half term break with the children I would say this is about right. As you approach the hotel via Roda you will want to turn back and go home! Be warned - it is dire! No fault of the hotel I suppose (except they did build it there!). Thankfully the hotel site is a mile or so up the coast nicely landscaped on a sloping olive grove. The main hotel buildings are smart, well maintained on the whole and initially impressive. We stayed in 2 rooms (not an apartment) on the first floor on the hotel with a balcony overlooking the sea and on the whole have no real complaints about the room which was nice. I would echo previous comments about poor quality beds and poor TV but they are not really 'deal breakers' - you dont go on holiday to watch TV lets face it! If you have a superior booking they will fill a mini fridge in your room with soft drinks, water and beer each day. Nice touch - IF they also provided a means of opening the bottles! I asked twice at reception for a bottle opener to no avail so gave up. Whilst many will regard this as a silly detail it illustrates my main criticism of this hotel - the staff. Generally they are rude and unhelpful. I know it is the end of the season for them but their season is only 6 months long. It is no kind of an excuse. A decent British hotel can provide a service round the year after all. In each of the staff groups (reception, waiters, bar, pool, entertainment) there were of course exceptions (Maria on Recption could get a job at Le Manoir aux Quat Saisons!) but on the whole your request was clearly too much trouble for most of them and some were downright rude. Maria's colleague on Reception Natasa was frighteningly surly. If this hotel have any pretensions towards increasing their standing (and prices of course) they need to go through their staff like a dose of salts and make enduring changes to how they train them. OK - I've got that off my chest and I feel better now!
What was good? Well - the food is generally good. Buffet style - which your kids will like. I agree - it doesn't vary much but there is just so much put out that it should provide variation for a week's stay. Then there are the themed restaurants which are a nice modern touch and well situated on the (rather disappointing) beach. As others have pointed out however the booking system for these needs to be improved. The daytime and evening entertainment is hilarious if you are new to the Holiday Camp scene as we were but probably a bit of a let down if you are familiar with this kind of thing. There is a nightly children's disco slot and bingo. Interestingly the bingo MC reads the drawn numbers out proudly in 3 languages (English German and French) with great gusto especially when it came to "Soixante Neuf"! Indeed there were one or two bemused looking Germans around the hotel but during our week it was pure Billy Britain on show - all tattoos and piled high all-day full English breakfast! As for the French - it occured to me the only Frenchmen seen dead on Corfu would be fishermen blown off course by the Mistral! Just a word of caution for those booking next year's holiday who like to get away from the neighbours! Then of course - there was Karaoke!
I won't go on. All in all - its not a bad place. Its not exactly expensive - and on reflection I think this is the problem. Generally to feel 'exclusive' - hotels have to be pricey. Otherwise it feels......well.....cheap, I suppose. If you go, hire a car, drive round to the north east coast, find a secluded cove of crystal clear Ionian water with a perfect Taverna on the beach, as we did. There you can dive off the rocks, chase fish and octopus whlist pretending you are Jacques Cousteau (or even Gerald Durrell), When you're ready you can get a beer at the Taverna - a real one - out of a bottle. It'll be cold too, and if its not cold enough for you - you can ask (quite reasonably) for a different one. You could even have another one afterwards - there would be no complaints from the waiter. You'd have to pay for it of course - but just maybe - its worth it!

  • Stayed October 2009, traveled with family
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Helpful?
Thank bcisufy87we
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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kent
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed October 30, 2009

On arrival quite worried at sight of blue buildings by gate entrance ?these turned out to be the dreaded rooms beginning with 6 ??not compatible with 5 star status of hotel,and should be withdrawn from use until' make over'completed.Hotel entrance and lobby very comfortable even in the event of bad weather plenty of chairs .Only encountered one member of reception staff who was unfriendly,and unhelpful, named persephone.The beach bar needs a 'make over' and female member of staff on duty should be replaced with someone who deserves the job ?she clearly does not like being there.On arrival we were told there was food in the beach bar,as we had missed lunch,the food in question was a food inspectors nightmare.Cling fimed soft rolls in a cabinet,also awful pizza silces that stuck to the bottom of the case ?where every body touched the selected piece ?this food badly let down this hotel as the main restaurant food was excellent and we could not fault it.The staff in the main restaurant were outstanding,especially when you saw the people who they had to serve (from England of course)who had no manners,were unfamiliar with a society that still retains its CULTURE,and thought it was a photo opportunity to see the next generation of tattos, taking over a stage when the Greek CULTURAL EVENING was taking place,requiring one member of this lovely culture to almost push him off the stage,so they could perform.The parents did nothing to stop' LITTLE TATTOO'who thought we should watch him ?????hope the photos did not come out .Remember this CULTURE is one of the most ancient,and has some of the greatest names in history,we need to watch them closely to learn how to behave.Our room was smaller than most 5 star hotels,(we are seasoned travellers and have travelled all over the world)and in the 65-70 bracket for age,but it was spotless,clean towels every day,and linen every other.It was pot luck the room you got,and a lot of complaints were made whilst we were there to the staff re these rooms that should not be let out to the public,especially under the 5 star status.The area around the hotel is very poor,but with the help of the E.U. will be fantastic when money comes to Greece.very comfortable poolside tables and chairs,but towels you rented out were too small.The spa was a huge dissapointment.It desperately needs a HUGE MAKEOVER,there was a light that was supposed to be attached to the inside of the pool but was floating free??curtains' tatty' and would NEVER pass for a spa anywhere else in the E.U.The water was cold on the day we booked' our slot' only 4 sunloungers were available at a time, re the need to book.The hotel Manager was charming and when you were able to access him,could not do enough for you.This hotel should be rated as a 3/4 star until all the facilities mentioned are brought up to date.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
Thank KentSmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crawley sussex
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed October 28, 2009

Read many reviews on this hotel before we travelled and thought that those that criticised certain aspects must just be very picky or too fussy as the majority of reviews were full of praise but we were so dissapointed with the whole experience that i felt compelled to add my complaints. Firstly the hotel's appearance, reception area and cleanliness was indeed impeccable and gave an excellent 1st impression, but as soon as we entered our "5 star? family rooms" we had the impression that we were actually staying in Butlins chalets straight out of the 70s! The rooms were large, clean actual apartments with seperate lounge/kitchen and bathrooms but the furnishings and fittings were antiquated - looked like they used to be self catering blocks well away from the main hotel, ancient small tv, radio unit which was just a dummy, no hot water in 1 room for 3 days though we complained every morning, then the shower nozzle broke off so our 3 teenage boys just shared our shower each day as complaining didn't seem to resolve anything.
Food in main restaurant was great, (shame about the miserable waiting staff) themed restaurants very good too if you get a booking - has to be booked 1 day in advance strictly between 12 and 13:00 or 18:00 and 19:00 but if you don't queue prior to 12:00 don't bother trying to book at 18:00 for chinese cos you'll queue for 15 mins only to be told it was already fully booked from the 12- 13:00 booking slot! A sign on reception giving an idea of availability or stating when restaurants are full would be helpful and prevent unnecessary queuing. Food in Greek and Italian good but if you have a late sitting they run out of certain choices - even ran out of beer in Italian 1 night - blamed the rain! and we sat with our feet immersed in water as restaurant by beach and no sandbags or method of stopping the rain pouring in when we had storms! Just 1 sheet of paperwork outlining the hotel's facilities given to us on arrival - but didn't match up with actual facilities - pool bar only open 1 day even though hotel full - again weather blamed even though just 2 days of storms. "Tasteful warm and cold snacks like sandwiches, chips, croissants and cakes" at pool bar was just stale cling filmed ham & cheese rolls and stale cake slices under a tea towel on pool bar counter the 1 day it was open! Beach bar was a bit better for snacks - also had danish pastries and pizza slices. No cookies, biscuits, pastries or "special afternoon variety of cakes or creations of pastry chef" inmain bar - in fact nothing at all in main bar to eat - just extremely rude and aggressive bar staff who for the best part ignored you completely and chatted to each other, continuing their chit chat in their native tongue whilst serving, no please or thank yous, just grunts from the majority of staff. The pool attendant positively seemed to scare the children as he whistled and waved his arms about the slightest thing, noisily started dragging and scraping the sunloungers around from 5 pm, and telling everyone pool shut at 17:30 when sign clearly stated 18:00 closing! All drinks mainly served in plastic cups in all bars and only half filled so had to keep going back for re-fills which just seemed to annoy the staff even more! Wine served from re-filled large plastic coke bottles, from rear of themed restaurant actually witnessed 1 kitchen hand swig from jug of wine then walk into restaurant to put jug on guests' table! Soft drinks dissapointing in that only 1 diet option - cola light and machine broken in main restaurant 1 night - otherwise only 7 up or very sweet mixtures of different squashes - no real fruit juice served even at breakfast.
Entertainment very poor and all at beach bar in evening when main hotel had more comfort and seating and far more practical given the adverse weather conditions on several days. Toilet facilities near beach bar apalling - my husband and boys couldn't believe the state of the gents - bins over flowing from very early evening, over powering stench by 9pm - worst toilet facilities they've ever experienced, certainly not 5 star quality!
Everywhwere overrun with wasps - not hotel's fault but even lids on the bins and having the dozens of wasp nests around the eaves removed would help lessen their abundance!
Only good points about the hotel are that at least it was reasonably priced, rooms clean and Ari the lady at reception was absolutely lovely - always smiling and welcoming but she was definitely in the minority! All inclusive alcohol had a good selection too, and choice of food in main restaurant faultlesss.
Other than Ari, the cleaners and 2 or 3 others, this hotel's rude, miserable staff are its biggest downfall, and the lack of activities in wet weather ie no watchable tv, expensive internet (5 euros for 40 mins and only 3 terminals - also not working due to rain anyway!), and spa treatments very expensive too. Virtually all guests either sat around playing cards in groups or drowning their sorrows in the all inclusive alcohol!

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dizzzzyblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire
1 review
4 of 5 bubbles Reviewed October 28, 2009

Just returned from Mitsis Roda Beach on 26 October 2009. Found the hotel excellent value for money. The main restaurant had a huge choice and was good quality food. The desserts were to die for! Booked a couple of the restaurants on the beach, Italian and Greek but was slightly disappointed, found it a bit like a cafe and very basic choice. Rooms were very clean with a lovely view over the beach. Woke up in the morning watching the waves gently rolling onto the sand. Idyllic! Entertainment was poor, apart from one Greek night with greek traditional dancers and music, which I enjoyed. On the other evenings the only entertainment was the animation team making fools of the guests! Nothing going on in the main hotel, not even music. As it was such a large hotel thought there might be a few shows, I suppose it was the end of the season. Would class it as a 4*, not 5*, so as long as you are aware of that before you go, you wont be disappointed. Could be noisy at night as the drunks returned to their rooms. One night we had security shouting for 2 hours 2am until 4am, throwing some 20 year olds out of the hotel as they had wrecked the room, broken the glass patio door and set off a fire extinguisher, too much alchohol! Apart from that disturbance, overall found the hotel good value for money, clean and pleasant location and would recommend for a break.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlohaLeicestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tewkesbury, United Kingdom
2 reviews
5 of 5 bubbles Reviewed October 27, 2009

we had a superior room and it was the best choice we've made. Absolutely beautiful place, excellent food, drinks etc i will defo go back there. We've meet realy nice people and enjoyed time together.

Stayed October 2009, traveled as a couple
Helpful?
Thank MartynaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed October 27, 2009

After reading the reviews on Trip advisor we decided to book a week at this hotel unfortunately we made a mistake and had a terrible holiday. The weather was fairly awful which could not be helped but the hotel was the worst part of our stay.

The main foyer of the hotel looks lovely and is certainly worthy of a four/five star hotel and that is where that rating ends. On checking in there is no explanation of how things work iwithn the hotel and where anything is - bearing in mind this complex is rather large a map of sorts (or an explanation) would have been useful. This is backed up by the fact there is no welcome pack in the hotel room either. We were not told that you needed to queue for EVERYTHING and that if you don't you miss out on the restuarant bookings as well as getting the cold shoulder from staff at the buffet restuarant. But I guess you learn the hard way - and fast!

The food was ok for the first day but then EVERYTHING is the same so after the second day it becomes very monotonous. The Chinese restuarant is their only saving grace but there is only so many dishes you can eat before that becomes boring...

The room we had was a superior one with a sea view. We were not let down with the view and had a great aspect out towards the sea. However, the beds were awful, we asked for a twin. The beds were made of cheap wood and had chip board were the wooden slats were supposed to be making them extremely hard. We asked to change rooms but the staff told us that all the beds were like that. A few days later we saw another room which had a different style bed but by that time we had asked for extra mattresses which the staff did provide. For a four/five star hotel the TV is AWFUL there are no English channels like I have read in the other reviews there is only BBC World News and they seem to cater more for Germans and Russians. The TV is an old seven inch - in this day and age where hotels are set apart from each other by small details you should expect to have flat screens and Sky TV. I know you don't come on holiday to watch TV but when the weather is rubbish sometimes it's all you have from going mad.

The hotel is clean and the staff are pleasant, the sea is very close by but not the greatest of beaches and we did feel let down by it. There are loads of wasps which can be a pain but they tend to leave you alone. The other holiday makers that we saw again we felt let down by as the majority seemed to be families with noisey children or groups more interested in drinking than anything else - I think they had Corfu mixed up with Benidorm. The sun beds were taken very early on especially around the pool but the beach did provide a more quiet environment with less bear guzzlers there.

There is no gym here and to use the indoor pool - or Spa as they call it costs 15 euro for 40 minutes which is a complete rip off.

It was the only time we have been away where we did try to get home the day after we arrived but for an extra £100 each to transfer we bit the bullet and reluctantly stayed.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ronron07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodabeach, Hotel Manager at Roda Beach Resort & Spa, responded to this review, October 29, 2009
Thank you very much for your reply, which gives us the opportunity to reply and to put some thing back into place, as your review is very subjective and is not fair towards the hotel. We have to inform you that for the month of October we had more than 2000 guest from the uk and as you see in the past 20 review they all rated excellent or very good. We are a family resort hotel for families with children offering a very good value for money. The deal for October on the hotels4u website for roda beach was 240 pounds for one week stay. This is 34.20 pounds per day to enjoy one main restaurant, 3 theme restaurants(italian, greek, chinese) 4 Bars, 4 outside pools, waterslides, every day cleaning in the room, changing towels and sheets daily, one indoor pool, a gym and all this on a nice ground of more than 120 acres. Going out in the UK for dinner with 2 persons will be more expensive than what you paid here. This is only a statement, to say about value for money and for beeing in a hell hotel. Thankfully there are so many other guest who confirm what i am writing. Regarding the hotel tv, it is not what you expect but what has been promised by the hotel. For us, as we are not a business hotel but a resort hotel, the whole day for the guest is not in the room but outside. This is where we focus and we believe that 2 channels for each country we represent are quite enough. The guest staying in a resort hotel are interested in hearing music, getting the news of their country or a child channel to keep the kids quite when they are dressing to go for dinner. This is our experience out of 20 hotels in Greece and 350.000 customers per year. Regarding the beds, we do offer only single beds pushed togehter. we never promised twin beds, as we do not have them. If the travel agent misinformed you it is a pity, as we try to be very correct in what we are offering. Also the information you gave that we rip off guest in the Spa is not correct and i would kindly ask you to correct that. The usage of indoor pool and gym which is located in the spa is free, but you must reserve it, not to get the spa overcrowded. For a treatment of course you have to pay. We could not include also spa treatments in the 34 pounds per day that you are paying to hotels4u, we are very sorry about that. Totally we have in the whole hotel complex 1200 sundbeds. there is enough for everyone, but in no hotel of this world there is place for all guest at all pools or beaches! Thank you for saying that our staff was nice and pleasant and the that the hotel is clean. We are expecting you at another Mitsis Hotels visit to fix you opinion about us. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby
1 review
5 of 5 bubbles Reviewed October 27, 2009

Lovely hotel and surroundings, remote and needs car or scooter to see area. Public transport in Roda to Corfy costs 3,30euros each way and 1.80 to Cassoipe. Car hire much cheaper in Roda than hotel. Do not accept rooms 301-324 because of the night noise generated by the stupid location of a pool table on the main corridor. Noise travels down the corridor, as clear as a bell right into your room. You can hear every cue stroke, every ball potted and thunderous roar when balls are recalled on the reuse.
Food good in quality and variety, book early if you want the other restaurants.
All inclusive tariff is turning this hotel into a binge drinking guetto used by British German and especially the Russians. You have been warned.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GingerDerby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Roda Beach Resort & Spa

Property: Roda Beach Resort & Spa
Address: Karousades 49081, Greece
Location: Greece > Ionian Islands > Corfu > Karousades
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Karousades
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Roda Beach Resort & Spa 4*
Number of rooms: 500
Official Description (provided by the hotel):
Roda Beach Resort & SPA is a gorgeous all-inclusive hotel located at the northeastern coast of Corfu, a few minutes walk from the village Roda. Spread out in 25 acres of beautiful gardens, it reaches its own sandy beach and the turquoise Ionian Sea. ... more   less 
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Also Known As:
Mitsis Roda Beach Hotel Karousades
Mitsis Roda Beach Karousades
Roda Beach Corfu
Roda Beach Hotel Corfu
Roda Beach Resort & Spa Corfu, Greece

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