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Eden Roc Resort Hotel & Bungalows
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Reviews (1,782)
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839 - 844 of 1,786 reviews
Reviewed September 24, 2013

I visited this hotel in July and our first impression was not good as our hotel room had not been cleaned and there was a double bed and we requested a twin, the hotel was fully booked so they couldn't move us so cleaned the room promptly and I had to sleep on a put me up on the first night, the following day at about 1pm we were shown a couple of rooms and managed to move to a twin room on a higher floor that got the evening sun.....they did apologise and sent a bottle of wine & fruit basket to our room to say sorry.

The location is nice, the beach & pool areas are good and we could always get a sun bed.

The carnage came at meal times as it was a free for all, you are not shown to your table you have to find an empty table, secure it and then have to wait for someone to clean the dirty plates and change everything. It's very much like a school canteen feel, food was ok but very repetitive and staff all looked miserable, it was not a relaxing experience at all and for me having nice meals and a bit of atmosphere is a big part of the holiday. Our best meals were when we ate out in old rhodes town, as we were all inclusive this wasn't ideal. I would recommend that first choice remove this hotel from there books as it isn't up to the standard that I would expect for a 4 star all inclusive hotel. (First choice rate the hotel as 3 star plus).

Overall I wouldn't recommend this hotel to anyone wanting a nice, relaxing all inclusive hotel in Rhodes, there must be better hotels for the price we paid.

Stayed: July 2013, traveled with friends
3  Thank Spinksy1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

Paying for water more than 3 euro in an all inclusive is my biggest gripe. Didn't mind paying a euro for the lovely whippy ice cream! This place is quite big with not enough staff, so very much a free for all. 2nd biggest gripe was the dinning room with silly short hours of opening. Having to walk around for quite some time at meal times trying to find somewhere to sit. Not shown to tables. Find your own table and the crockery to put on it. Don't expect to find a cereal bowl or a bottle of wine let alone any member of staff to fetch them for you. Food plenty of choice but not hot. Drinks at the bar - well, cheap rubbish. Take a tip - get 2 drinks and return for 2 drinks neat to top them up!!

Shame really because rooms were fine, pools very clean and the views wonderful. Lots of steps around with no hand rails. Restaurant below ground level - more steep steps! Lift to restaurant often broken. Reception staff very good. Animation team very good. At least there was some entertainment.
Pleased we only stayed a week. Met some great people Jane & Gordon who gave us many laughs! Not many Brits in this hotel for some reason.

Room Tip: Don't waste money on a sea view. We had sea view as we like the morning sun on balcony. Too hot to sit out even at 8am! Room 151 first floor. Full sun most of the day and we felt like the air con was inadequate.
  • Stayed: September 2013, traveled as a couple
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3  Thank leckco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

The Hotel has a lot going for it except it is understaffedis managed poorly and has too many stupid little rules, As we found out to our astonishment bottles of water are not part of the all inclusive we were told by the rep to buy a bottle and then keep filling it up at one of the 2 water fountains, as soon as we did this a notice went up saying it was not allowed.It says in First choice brochure that ice cream was part of the all inclusive we were told that you had to pay one euro.The drinks were of poor quality unless you had ouzo,We are not fussy about food but we do like it to be hot, ended up going to local restaurants half way through the holiday. The waiter service and tables never laid out properly was none existant and the entertainment very poor.However we did meet some very nice people Steve & Yvonne and Anka and Adrian. They were also dissapointed in this hotel

Room Tip: take the beach path past the tavern bar and turn right walk up the road to the main road and turn right and have a really good meal at the Romantza Restaurant. Room 202does not get any sun in the daytime so you return to a lovely cool room.
  • Stayed: September 2013, traveled as a couple
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6  Thank sp1re1te
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2013

my first stay at the eden roc and my last but not because of the hotel its self but its tight ways the hotel managment shut bars to slow down drinking the food crap unles you like salad and pork shoulder .and snail stew. .this hotel is not for english people russian german italian everybody the english dislike .dont think your going to get drunk beer like water spirits aswell rhoads its self is fantastic .the old town is lovely . have plenty of spending money loads to buy

  • Stayed: September 2013, traveled as a couple
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4  Thank darrell h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013 via mobile

This is not my first time at this hotel and each time l stay it just gets better and better. I have noticed the many small but noticable changes over the years including the improvements to the facilities and the buffet. The hotel is clean and the staff friendly and always helpful. A place to relax but with enough activity to keep you occupied if you so wish. Would l stay again? Of course - without a doubt!!

  • Stayed: September 2013
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1  Thank Kris-10-D-17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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