We purposely left our visit to Samui last as I'd heard so many great things about the Island, I'm so glad we did. It really was our favorite destination of the whole holiday.
When we arrived at the villas, the first thing we noticed was how steep the hill was!! Don't let this put you off, myself, wife and 10 year old daughter managed it both ways! Going up was an achievement though!!
George and his amazing team provide a free shuttle vehicle, should you not have the courage to tackle the hill! There is a small fee for after hours use.
The whole check in process was very smooth, we were given a mobile phone to use to contact the staff at anytime of the day. Whom were very accommodating and nice.
The view from the villas are spectacular, and the rooms are maintained to a very high standard.
We used the restaurant regularly and were always impressed with our food, the staff were very helpful and would always make things on request from our fussy 10 year old daughter!
When Etihad cancelled our flights at less than 36 hours notice, we were understandably stressed! We were unsure of what we needed to do, and who to contact during the Covid19 mayhem, After a conversation with George (Owner), he got his staff to contact the Embassy in Bangkok, Etihad, and our insurance/travel agent. We were left to enjoy ourselves while the team helped us work through our problems.
We decided to stay in Samui until we could get another flight home.
The team upgraded us to a grande pool villa at no extra cost, and honestly made us feel part of the Sandalwood Family. It turned a stressful situation into the highlight of the holiday!!
We were gutted to leave in the end, having spent an extra week at the villas.
It really was one of the best places I've ever stayed, made even more special during a stressful time.
I personally wish all the Sandalwood team luck, and hopefully they get through this testing time. We will 100% be visiting this wonderful place again!