My husband and I booked Bill's Resort on the recommendation of a tourist office (we later found out this was a travel agent that we had been duped into going to) in Bangkok. We stayed here for 7 nights and I can honestly say it was the worst of my life. I by no means stay in 5 star hotels nor do I expect the very highest luxury, but the basic living standards in this place are a joke.
We were due to stay in a 'Standard' room. Once we arrived and put our bags down, I went to the bathroom and didn't even want to go to the toilet. It was dirty, smelly and down trodden. We paid for an upgrade and the 'bed' was a mattress on the floor. The shower did not have it's own cubicle or even a bathtub. So the water went everywhere when you were taking a shower in the morning.
We found a lizard and a cockroach in the room two of the nights we were staying there. There were holes under the doorframe and in the floor which allowed every mosquito in the surrounding area to come in and bite us.
The receptionists were rude and unhelpful. One in particular looked as though she didn't even want to be there!
The breakfast was the worst I've ever had. Cold food that was supposed to be hot, tea was too weak and the coffee tasted awful.
We went out so much to avoid coming back to the room. The only saving grace is that we were quite close to the beach.
Otherwise, please fellow travellers, avoid this place at all costs! This was our first trip to Thailand and it has been completely ruined by this place. If we could have afforded it, we would have left after the first night and booked somewhere else. I cannot for the life of me understand how this place won a prize from Trip Advisor! Something fishy is going on!
If I could, I would give this place no stars!
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- Also Known As:
- Bill Hotel Lamai Beach
- Bill Hotel Koh Samui
- Bill Resort Ko Samui/Lamai Beach