The hotel itself has soooo much potential. It has a nice pool area, spa area, restaurant and is beach side. Sadly the customer service is bad(not in the restaurant though. It is the only place you get service.)
The rooms are OK, but dirty. Maids are smiling, but has no training in cleaniness and has to much to do? We daily had to ask for missing clean towels, and some days they had not any to give us.... The mirrors were as dirty as they can be. Bed comfortable, but they did not change sheet often enough, they just changed the bed sheet upside down after a week!!! The shower was flooding the bathroom over, and had dirty tiles everywhere.
Breakfast had not much to select from. Ridiculous. But it was an egg station and some fruit...
A shame to few sun loungers. The few around the pool were occupied with towels early in the mornings.
WIFI is EXPENSIVE and worked bad.
Reception staff were not very service minded. T.ex. we had to move to another room because we booked some extra nights. And it was plenty of free rooms available. WTF?
I will never go back.
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- Also Known As:
- Weekender Resort And Hotel
- Weekender Hotel Lamai Beach
- Weekender Resort Ko Samui/Lamai Beach