We have been regular visitors to Thailand. Decided to stay at Pavilion this time. I would rate this resort an avoid. The main reasons are:
1) Staff have no experience in English. They had difficulty in understanding simple words liek tea, tooth brush etc. I was disappointed as such a resort should cater to international tourists and English should be a basic.
2)Intruding staff: The staff hasnt been given professional training. The restraunt waiters keep on lingering on the table and intrude on your privacy. The cleaning staff was oogling and staring ( which is a strich NO NO in these resorts)
3) Power went off for 1-2 hrs. It just not done when there is no power in a place you have come to relax.
4) Limited and same breakfast spread
5) disappointing spa
There were some good points as well:
1) Beach is really clean and good. Strong positive point
2)The engineering staff is really understanding
3) The staff is courteous , if you leave aside the English problem
4)Market just outside the resort which is helpful
- Official Description (provided by the hotel):
- An exclusive boutique resort built in contemporary Thai style nested in a tropical garden set in a gorgeous beach front location of Lamai on the tropical Koh Samui Island offering 70 elegantly appointed luxury accommodation units of rooms and suites with spa and Villas with private pool to be complimented by full services and facilities for great holiday experience. ... more less
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- Also Known As:
- Pavilion Samui Boutique Hotel Lamai Beach
- Hotel Pavilion Samui Boutique
- Pavilion Samui Villas & Resort Ko Samui/Lamai Beach