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Reviewed September 23, 2012

We stayed in a Pool Access Room in August 2012 for 6 nights using a pay 2 stay 3 night deal via Le Meridien's website. We really enjoyed our stay and we especially liked our room; the pool access room was really special. To us it was nicer than a private plunge pool as you could actually swim as opposed to just get wet. It was quite large and very under-utilised so each time we swam in it we were the only ones there. Morning swims before breakfast were our favourite! The room decor was beautiful with a bit of a Sino-Portuguese feel. Our only problem with the room was the mozzies. There is an open air bathroom (separated to the airconditioned bedroom by a door which you keep shut) which let mozzies in, however each day housekeeping came with citronella, mozzie coils and mozzie zappers to kill them before they did any harm so it wasn't too much of an issue.

Housekeeping was a little slow, one day they didn't come until 5pm and a couple of days around 3pm. We complained and then they came quickly but you don't really expect to have to complain when its a reputable hotel. The towels also need to be thrown out - they are worn out and thin. One was even fraying at the end which was really unacceptable. We complained and they were changed straight away. But again, this is pretty obvious and just seemed like blatant cost cutting - if the towel looks old, thin and threadbare throw it out!

The hotel surrounds are pretty with nice architecture and nice tropical plants. The hotel grounds are small though - before it was a chain hotel it was an independent boutique hotel 'The Gurich' so don't expect a large resort on many acres. There really is only just enough room by the pool and we resorted to saving sun loungers to make sure we got a spot.

The beach isn't really worth trying to swim in, however you can walk or kayak to neighbouring beaches which are great. The main part of Lamai Beach is nice and in the other direction Coral Cove and Silver Beach were nice as well.

There is only one restaurant but it was nice. We only ate there for breakfast and a couple of lunches. There is a good restaurant right next to the resort on the beach which is cheap and delicious. It is also worth travelling to either Chaweng Beach or Lamai Beach for dinner where there is more action. The Lamai night market is great for pad thais, curries and satays (or cheap cocktails) and there is a full street market on Sunday nights which is worth going to.

Overall, we had a great stay and we would return. We felt it was value for money and the staff were really lovely.

Room tip: The Pool Access Room was great to wake up to a quick swim before breakfast. The pool is quite large and no one else seemed to use it first thing in the morning so it felt like your own pool. More private than other reviewers mentioned. Mozzies were a bit of a problem as it is an open air bathroom but they put mozzie zappers on, citronella candles and mozzie coils which keeps them at bay.
Date of stay: August 2012
  • Trip type: Traveled as a couple
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1  Thank FlissandCarlo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Le_Meridien_Koh_Samu, General Manager at The Lamai Samui, responded to this reviewResponded October 6, 2012

Dear FlissandCarlo,

We are delighted to learn that you enjoyed your stay in our Pool Access Suites and took advantage of the semi-private pools. It is certainly a good escape for those who want to just laze around nearby the room or have that early or late night swim as you did. You will also be pleased to learn that all bathrooms of this room type have now been screened off to keep out the mosquitoes while still allowing for fresh tropical air to pass through.

Unfortunately, housekeeping services left room for improvement and for this we apologize. While you metioned that they promptly took care of your concerns, we certainly agree that the issues can be better avoided and have addressed them with the team.

It sounds as though you also had a chance to explore the areas around the resort which is one of the main advantages of our location being separated from the hustle and bustle of crowded beach areas while maintaining close proximity to get there as needed. Lamai town less than 5 minutes away by car or 20-30 minutes by walk on beach, tides permitting, is actually the 2nd largest on the island after Chaweng and offers great value for food and drink as you had discovered. Coral Cove and Silver beach which you mentioned are also gems and the hotel offers daily shuttles there for guests to explore.

Overall, we are glad that you enjoyed your stay and hope to welcome you back. We look forward to the opportunity to making the visit even more comfortable and appreciate you taking the time to communicate to us.

Sincerely,
Tina

Tina Liu
General Manager

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Reviewed September 9, 2012 via mobile

I booked the LM as I prefer SPG hotels and the W wasn't offering as good deals. We had a Pool pavilion room which had the most amazingly comfortable bed and pillows, our own very decent sized pool and outdoor bath with good shower and a nespresso machine!!! Godsend. What a lovely resort. I was a little cautious because it's only a cat 4, and I would have preferred a cat 5, but it was lovely. Great service by all staff or anything we wanted. Spa was lovely with two French masseurs and at 2-4-1 excellent quality. The restaurants was great for breakfast, drinks and snacks in afternoon and dinner. Only downside was it was not walking distance from main town centers which necessitated the expensive cabs. Definitely have lunch at the small roadside cafe that has the world flags. Amazing and embarrassingly cheap. Go out of LM, walk left and on other side of the road and you can't miss it.

Date of stay: September 2012
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Thank Icie_lynx
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Le_Meridien_Koh_Samu, General Manager at The Lamai Samui, responded to this reviewResponded September 14, 2012

Dear lcie_lynx,

We are delighted to here that you enjoyed the Pavillion Pool Villa. The beds here are often highlighted by guests so it is good to know that you rested well during stay.

The hotel is situated about 20-30 minutes from Chaweng but only 5 minutes from Lamai which is Samui's 2nd largest town. Guests can even walk there in about 20-30 minutes from the beach when tides are low making for a lovely stroll and offering options beyond only our location. As you hopefully tried, we also have daily shuttle service to different parts of the island and nearby beach coves as well.

However, it sounds as though you took advantage of our facilities in both the restaurants and spa, enjoying both.

If you liked the Pavillion Pool Villa with its 16sqm private pool, do consider the Ocean Front Pool Villa with a 25 sqm infinity pool and excellent views over the Gulf of Thailand!

Sincerely,
Tina

Tina Liu
General Manager

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Reviewed September 5, 2012

But would only recomend the hotel if you do have a great pool villa. The rest of the hotel is a little shabby. The service is fantastic and the pool is lovely though. They aim to please.

I will Definitly return, next time I want to splurge on a villa with a spectacular view. Oh...and the beds are fantastic. like floating on clouds.

Date of stay: July 2012
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Thank anrubins
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Le_Meridien_Koh_Samu, General Manager at The Lamai Samui, responded to this reviewResponded September 9, 2012

Dear anrubins,

I believe you stayed in our Ocean Front Pool Villa after mentioning the spectacular views as these rooms certainly do offer that with its proximity to the beach and the 25sqm infinity pool in the room. Unfortunately for us, we don't see our guest as much once they've checked in to this room!

We are glad that you will definitely be returning and if there is anything more to make your stay even more comfortable or enjoyable, please let us know.

Sincerely,
Tina

Tina Liu
General Manager

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Reviewed September 3, 2012

Me and my husband stayed here during our Koh Samuian honeymoon for 4 nights last year. We stayed at the Pavillion Pool Villa for 2 nights and moved to the breathtakingly beautiful Ocean Front Pool Villa for the last 2 nights. The rooms were nicely decorated in a pan asian style and it was just perfect honeymoon setting! The staffs were very attentive and friendly.After housekeeping they left small surprises for us every night and it felt nice to come back to room after touring around the island to open up the small gifts they left for us! The food was enjoyable, although we were at the hotel only for breakfast. Getting around Koh samui and other beaches weren't difficult at all since the hotel staffs arranged cabs/tuk tuks for us.

Recommended for couples who are looking for an ultimate Koh Samuian experience!

Date of stay: October 2011
Trip type: Traveled as a couple
Thank akshavnarayan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Le_Meridien_Koh_Samu, General Manager at The Lamai Samui, responded to this reviewResponded September 9, 2012

Dear akshasarang22,

We are delighted that you enjoyed your special honeymoon stay in our Ocean Front Villa and even had a chance to try the Pavilion Pool Villa before that. Both are certainly ideal for honeymooners who are looking for good private space and a romantic setting.

As you enjoyed your stay with us in general, please do return for a visit and perhaps to celebrate an anniversary next time!

Sincerely,
Tina

Tina Liu
General Manager

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Reviewed September 2, 2012

Fantastic resort, everything was fantsatic!
Wonferfull rooms and villa with private pool, food was fantstic.
The only thing i did not like was the beach, the resort in 10 minutes far from lamai beach and silver beach.

Really advised!

Date of stay: July 2012
  • Trip type: Traveled as a couple
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2  Thank suguruitec
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Le_Meridien_Koh_Samu, General Manager at The Lamai Samui, responded to this reviewResponded September 3, 2012

Dear suguruitec,

We are glad that you had a fantastic stay in general and thank you for taking the time to share your enthusiasm!

While I'm not sure which villa type you stayed in, please do consider the Ocean Front Pool Villa if you have the chance on another occasion, if not on this one. With a private 25 sqm infinity pool facing the ocean, surely it will warrant some more positive emotions!

Sincerely,
Tina

Tina Liu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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