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“Good location handy to beach”

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Rich Resort Beachside Hotel
Ranked #24 of 51 Hotels in Lamai Beach
Reviewed January 18, 2013

We stayed here four nights. The rooms were cheap and a good size. The reception staff were not friendly. We asked the cost of ordering a shuttle and it was 1 and a half times the price of the one we ended up taking from 2 hotels down the road ( a flasher hotel). Handy to the bar across the road which led straight out to the beach.

Room Tip: If you have as little to do with the reception staff as possible its a great place to stay.
  • Stayed: December 2012, traveled with family
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Thank butw8therzmor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
djtric, Guest Relations Manager at Rich Resort Beachside Hotel, responded to this reviewResponded January 27, 2013

Thanks for your input on our establishment. We are happy to see that you found the location to be good as we are right in the middle of Lamai Beach and walking distance to pretty much everything in Lamai. Sorry to hear that you found the price of our shuttle service which is contracted out, overpriced. It may have been that the second shuttle service you used was not a private car since there are 3 different types of taxi in Koh Samui which all have different pricing. We appreciate your response and will take your comments into considerations to improve our service.

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273 - 279 of 441 reviews

Reviewed January 15, 2013 via mobile

They're rude, they charge for everything including Internet and they rip you off on that too! Wifi is useless, bar across road very expensive and they charge you 500 baht for a room key deposit. Room ok but overall not impressed

  • Stayed: January 2013
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2  Thank ShellsBel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
djtric, Guest Relations Manager at Rich Resort Beachside Hotel, responded to this reviewResponded January 17, 2013

Thanks for taking your time to provide your opinion of our hotel and its services. In regards to the wifi it states on all booking websites that wifi in the rooms is chargeable and free in Swing Bar for Swing bar customers. Swing Bar is directly across the road from Rich Resort. The wifi system in the hotel cost over 100,000 Thai baht in hardware and software card system server with multiple picostation access points on every floor. So yes you pay but at least you get a good signal and not 1 slow modem in the lobby like most budget hotels in Thailand. We try to keep the price of room as cheap as possible but we wanted to install a decent wifi system so we opted for a pay system or else we would have to charge more for the rooms to recoup the costs. All the guests if they are customers of Swing Bar have the option to use the wifi free in Swing Bar. The key deposit of 500 baht (15 USD) or even 1000 baht in hotels in Thailand is customary to cover any minor damages to the room. The deposit is given back to guest upon checkout once the housekeeping have inspected the room for damages. Thank you again for providing a review of our establishment.

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Reviewed January 2, 2013

Really cheap accommodation for a superb location right on the beach and an amazing bar attached called swing bar with something always going on. All the staff were really helpful and friendly especially the owner Alan. Good value food and drinks with free water in the room each day. The only downside I had was that my room felt a bit damp but this may be because i had a fan room and not air con.

  • Stayed: December 2012, traveled solo
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2  Thank Klair S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
djtric, Guest Relations Manager at Rich Resort Beachside Hotel, responded to this reviewResponded January 4, 2013

Thank you for taking the time to give us your opinion of our establishment. Happy to see that you found our accommodation affordable and the location good. We are one of the cheapest hotels on the internet with a great location on Central Lamai beach within walking distance to all amenities. Good to see that the staff service was to your liking. Sorry to hear that your room was a bit damp. Thailand is a very humid country and when it rains hard it is hard to prevent dampness in any environment. We have installed extra extraction ventilation fans in the walls of the rooms to help counter any dampness issues. Once again thanks for taking your time to evaluate our hotel and restaurant.

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Reviewed December 30, 2012

Wow, possibly the worst service I've ever received.
Initially I thought the hotel was great, cheap considering its over christmas (800 baht per night for fan room), good location, right across from the beach, and the basics included with the room plus a hot shower.
However this is what you expect from anywhere you are paying to stay right?
Had problems with the broken toilet in our bathroom which we had to go down to reception several times before we could actually find a member of staff who was interested. For the problem to then come back the next day!
Althought we kept all of our cash and valuables in the safe provided - On our fourth night we noticed that one of my boyfriends £70 football tops had gone missing from our suitcase. Initially we thought it must be a misunderstanding but this was not the case. After eventually getting to speak to the owner - who seemed bothered at first - he went to check the cctv to find that the cctv had stopped working (at christmas.. When they are fully booked). He then spoken to his thai business partner who spoke to the cleaners (she quite frankly looked like she couldn't care less) who weren't helpful either. My boyfriend was then told to see him at the end of the day once the cctv had been 'fixed'. My boyfriend went down later to be told the harddrive had been sent away now - no footage - not bothered - tough basically!
Although it is budget accomodation you are still paying for a service and we received better in places that have been just £2 per night!
I'd advise anybody to pay less and stay at a guesthouse or pay a couple of baht more to stay at a hotel where the cctv actually works and the staff care about their customers.
Tainted koh samui for us, will not be returning.
Take our advise and avoid.

  • Stayed: December 2012
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1  Thank Kristen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
djtric, Guest Relations Manager at Rich Resort Beachside Hotel, responded to this reviewResponded January 4, 2013

Thanks for taking the time to make a review. Happy to see that you found our accomdation affordable since we are one the most affordable on any of the agents with great location near the beach. In regards to the issue of the missing football top, we have cases where guests are intoxicated and/or just lose or misplace items and since it is Thailand they automatically blame the Thai cleaners. This happens at many hotels not only low budget hotels. This is why the guest is required to sign an agreement upon checkin which states "Rooms are equipped with safes for guests' valuables. Rich Resort Beachside Hotel is not responsible for any lost/missing items from the rooms." This is also posted in all rooms. Anything that is considered as value which obviously this was to you should be locked in the safe or in the extra storage lockers in reception. As for the cctv camera system. We are one of the only hotels in this price range that actually have one that I know of and is of good quality Fujiko brand. Unfortunately, on this day the dvr was not functioning properly and was sent to the company to see if the data could be found at an extra service charge to Rich Resort of 1500 Thai Baht because the staff had to come on holiday. If we didn't care about our customers we wouldn't have cctv in the first place and we would definitely not have paid 1500 baht for a rush for the staff to come and check the dvr. The cctv could not be repaired and is now in Bangkok being repaired and has been replaced by a spare dvr by Fujiko. Whether the dvr was working or not it is not sure that it would show that one of the staff actually stole the item. One of the owners even offered you gift vouchers to use in the restaurant even though there was no proof that the item was actually stolen from the room but you declined.

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Reviewed December 5, 2012

Super clean rooms for dirt cheap.
For what you pay these rooms are kitted out. Satellite TV, Hot Showers and a mini bar fridge. Everywhere else that i stayed in Thailand for about the same price had none of the above.
The staff are all super friendly, especially Nancy, she rocks. Best manager of a hotel that i met along my trip. Really friendly super helpful and quite blunt. Everything you need. Its located just across the road from Swing Bar which is the best bar in Lamai and once passing through there you hit the beach. Supreme location. Doesn't get much better than that.
I really enjoyed Rich Resort and definitely think it is one of the top notch cheap places to stay. Thank you Nancy and co.

  • Stayed: November 2012, traveled with friends
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1  Thank Jarid328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
djtric, Guest Relations Manager at Rich Resort Beachside Hotel, responded to this reviewResponded December 6, 2012

Wow thanks for your kind words and taking the time to review our hotel. Yes our motto is affordable beachside accomodation. So we are one of the cheapest hotels on Koh Samui with 4 room types and located right beside the beach. Cheap prices but still with all the basic ammenities cable tv, mini bar, mini safe, tv, hot water, wardrobe and wifi. Glad our staff were helpful and you enjoyed our bar and restaurant Swing Bar. Enjoy your future travels and thank you for your opinion!

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Reviewed November 4, 2012

This hotel is pretty functional for young travellers on a budget. However, it's not somewhere we would choose to stay for a holiday and definitely not somewhere we think our mums would like. The fixtures in the rooms are rubbish, with wires hanging out the walls but the rooms were clean nonetheless. It is right near a really nice beach and there is a bar opposite that serves good food throughout the day. We went in low season so the bar was dead but in high season I imagine it would be really loud if you were staying in a room opposite.

  • Stayed: October 2012, traveled as a couple
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Thank Rachel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
djtric, Guest Relations Manager at Rich Resort Beachside Hotel, responded to this reviewResponded November 10, 2012

Thanks for giving your opinion of our accommodation. Yes we agree that our hotel is mostly for the budget traveller. We are one of the cheapest hotels in Samui and we are also right near the beach. We try to provide beachside accomodation as affordable as possible so there may not be all the frills but you get at least the basic amenities private rooms, cable tv, mini bar, fridge, vanity hot water shower etc. and the hotel is right near the beach where you can lounge on a sunbed all day. Glad you enjoyed the food in our restaurant Swing Bar. Yes in low season there is not as many people as high season but our beach parties on Mondays and Fridays with fireshows are still super busy. Also we have fireshows every night which is great entertainment for all ages. It is not loud in the hotel because the music is on the beach and the beach is a full flight of steps down lower than the bar and hotel. Also the music in the bar is set at a lower level than on the beach. Most of the customers enjoy dining and relaxing on the beach. Also each hallways has doors to prevent sound from traveling to the rooms from outside the hotel. Thanks again for making a review of our hotel!

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Reviewed September 27, 2012

First of all, the lady at the desk was great, extremely helpful and pleasant. Location at Lamai is wonderful.

Room....awful. Several dead cockroaches around the place, a huge spartan room with no wall hangings or anything to give it some colour or vibe. Tiled floor, not carpet as in photos. Just a small table in corner and a bin in another. For the cost of about $30 US they could just do something....anything with the rooms to give it some sort of vibe, it's like the just don't care.

They left two toilet rolls on top of our fridge, couldn't even put them on the roll for us, the bed was hard as a rock. No lamps either side of the bed, only two massive spotlights on the ceiling that were brighter than the sun, which made reading impossible.

Was consistently woken up by drunk people endlessly slamming on doors several times on the night of their beach party (Friday and Monday) as well as excessive vomiting sounds coming through the paper thin walls.

A dog decided to do a huge crap outside our room, which we saw cleaning staff step over several times before it was cleaned up about 12 hours later.

Will not be going back.

  • Stayed: September 2012, traveled as a couple
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1  Thank Kent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rich Resort Beachside Hotel

Address: 109/12 M3 Maret, Lamai Beach, Maret, Ko Samui 84310, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#1 Best Value Hotel in Lamai Beach
#16 On the Beach Hotel in Lamai Beach
Price Range: $10 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Rich Resort Beachside Hotel 1.5*
Number of rooms: 47
Official Description (provided by the hotel):
Rich Resort Beachside Hotel is conveniently located on the central Lamai beach road, close enough to all of Lamai's amenities yet far enough for a nice, quiet relaxing holiday. Located on what many consider to be Koh Samui's most beautiful beach, Rich Resort Beahcside Hotel is within walking distance to all of Lamai's major amenities and conveniences including shops, bars and restaurants. ... more   less 
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Also Known As:
Rich Resort Beachside Hotel Ko Samui/Lamai Beach

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