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Banyan Tree Samui
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Reviews (1,508)
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Reviewed October 17, 2012

This was our first time in Koh Samui and also our first time to travel with our baby daughter. We wanted a quiet hideaway where it was so comfortable we could just stay in the resort most of the time. The Banyan Tree fit the bill. Our beachfront villa was amazing, loved the fact that the private pool was just steps away from the bed. We also had no problems with mosquitoes in the villa although it was probably the time of year as I heard it can get quite bad. Service was excellent and although some of the staff's English skills needs improvement, communication was never a problem for us. The spa was fantastic although pricey, the food was good but not as spicy as you would expect in Thailand, I guess they adjust the food to cater to international palates. It was very private and quiet which was just what we wanted however if you want to be close to the livelier parts of town this is not the resort to stay at. Highly recommended!

  • Stayed: April 2012, traveled with family
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Thank junebug75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this reviewResponded October 19, 2012

Dear junebug75,

Greetings from Banyan Tree Samui!

Thank you for staying with us recently and for choosing our resort for your first visit to Samui. I am delighted to read that you had a relaxing stay and that your villa as well as the quiet atmosphere of our private bay suited your desires perfectly. I am glad to read that the warm, attentive service from our team met your needs and that you were able to escape to our Banyan Tree Spa for a rejuvenating experience from our therapists. Our culinary team takes pride in catering to the tastes of various nationalities and invites our guests to request the cuisine to be prepared in whichever way they prefer. I trust from your comment that, although it was not quite as spicy as expected, you enjoyed it nonetheless.

Junebug75, thank you once again for staying with us and for your comments. It would be our pleasure to welcome the both of you as well as your daughter back to our resort for your next holiday.

With kind regards,

Remko Kroesen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

I spent 4days/3 nights in this resort for my honeymoon. I would only say ,everthing is so... perfect. My husband and i will definitely visit here again. Thank all the lovely staff for your great service.

  • Stayed: October 2012, traveled as a couple
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Review collected in partnership with BanyanTree.com
Thank Zi Ru Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this reviewResponded October 19, 2012

Dear Valued Guest,

Thank you for choosing Banyan Tree Samui for your recent visit to Samui to celebrate your honeymoon. We strive to deliver a perfect holiday for our guests by delivering unparalleled service catering to your each and every need. Congratulations to the both of you and all the best as you journey through life together. As returning guests is the highest compliment we could receive, we are honoured that you plan to visit in the future and we look forward to welcoming you once again.

With kind regards,

Remko Kroesen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

From the moment of arrival, our villa host and other staff made us feel right at home. The villas are fabulous with individual pools and access around beach is easy with buggy service or by foot. There were great facilities for our 16 month old son - babysitter, kid's club and kid's menu and for us, the parents trying to enjoy somewhat of a honeymoon type vacation - spa, in-villa BBQ dining, beach cabanas!
To sum up its cheap but with all the extra care and services, definitely great value for money!

  • Stayed: October 2012
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Thank Resortandspa_junkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this reviewResponded October 19, 2012

Dear Resortandspa_junkie,

Thank you for choosing Banyan Tree Samui as your holiday destination. It is fantastic to hear that you had a wonderful stay and that our team was able to make you feel comfortable from your arrival through to your departure. It is always a pleasure to hear that our guests feel as if they are at their second home especially when travelling with young children. It is great that our team was able to care for your son and to allow you to enjoy time spent together throughout the resort. I will be certain to share your comments with our entire team.

Resortandspa_junkie, thank you once again for staying with us. It would be our pleasure to welcome you back to our resort in the future. Should you care to visit other locations, we would be honoured if you continued to choose our brand as your Sanctuary for the Senses.

With kind regards,

Remko Kroesen
General Manager

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Reviewed October 13, 2012

We stayed in Banyan tree for one week and everything was wonderful: the villa was incredible (we did not have the best views since it wasn't on the upper area, but we were really close to the beach, pool and spa), the service was even better. It is expensive but everything was perfect, it's worth it!

  • Stayed: August 2012
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Thank Capel80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this reviewResponded October 19, 2012

Dear Capel80,

Greetings from Banyan Tree Samui!

Thank you for choosing our resort for your recent trip to Samui and for sharing your comments with us. I am delighted to read that you felt comfortable in our resort and that the service from our team exceeded your expectations. It is feedback such as yours that provides added motivation for our team to continue delivering the highest of standards and I have already shared this with all.

While our villas perched on the hillside of our private bay command stunning views of the Gulf of Thailand, our villas nestled in the lush gardens of our resort deliver a wonderful sense of peacefulness amidst the quiet sounds of nature and I am glad you found relaxation regardless of your villa location.

Capel80, thank you once again for staying with us and we would be honoured to welcome you back for your future holiday.

With kind regards,

Remko Kroesen
General Manager

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Reviewed October 11, 2012

This was my best vacation ever . The ideal place to charge your batteries .
You get spoiled from the first to the last minute of your stay . The Villas are magnificent .
You get a warm welcome by your Villa Host and she is available all the time to make your stay an unforgettable experience ; Special thank to Obbi , who was our Host .

  • Stayed: October 2012, traveled as a couple
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1  Thank Joos D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this reviewResponded October 19, 2012

Dear Joos D,

Greetings from Banyan Tree Samui, your Sanctuary for the Senses!

It was a pleasure to welcome you recently and to deliver an unforgettable holiday. We appreciate you taking the time to extend your gracious comments and I have already shared them with your Villa Host, Obby, as well as our entire team as recognition for their hard work in delivering discrete, yet attentive service. I am delighted to read that you found your villa to be comfortable and to suit your needs. It is our aim to create an environment for relaxation and rejuvenation and it is great to read that you left feeling refreshed and recharged.

Joos D, thank you once again for staying with us. We look forward to welcoming you back in the future and to delivering another memorable and relaxing holiday.

With kind regards,

Remko Kroesen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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