Room, service, scenery were all great as per past reputations and information. Mr Oui, the staff for our room was always friendly and looking to support us - very reliable!
Despite of the best value, we'd like to add some points which was a bit negative for us.
- I found some pieces of glass at the beach. I already noticed the staff so hopefully it is already cleaned, however it would be better to be aware than not to.
- Our room(B16) lights and air-con started flashing and on-off suddenly on the first midnight. It was too late to ask to change the room and soon it became normal(actually I called the maintenance but it became normal once they arrived. what a timing), so we just went to bed. however on the second day, it began again so we finally asked if they can change the room. Mr Oui and the manager on duty soon arranged us a better room(ocean view pool villa). Thankfully the new room had any problem and we spent the rest of the holiday in peace.
- On most of the amenities in the room has a little tag that says "this amenities can be purchased at the Gallery", which we understand the reason why they put it - lots of visitors should have brought it home - but such wording should not be expected in a 5 star hotel, I guess.More
- Free Wifi
- Free parking